Carquest Auto Parts
4.1 (54)
10121 Hickman Rd, Urbandale, IA 50322
(515) 334-5188
carquest.com
Claimed
Service options
- Curbside pickup
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Juvan Just
3 days ago
Nice shop but I don't why don't put water for customers and the company made a lot of money every year!!No bathroomNo water
Jenn Me.
a year ago
I am rating Advanced/Carquest as a "Whole". Any time I need a part for my common car, or so I thought, Advanced seems to be the only parts store of 4 in DSM that carries exact OEM parts for my car. I've been to a few locations but each one was great, this one included. Greeted quickly, grabbed my part, got my receipt and out the door I went. Only store in town who had it in stock, thank goodness! Friendly and fast service for me! Can't complain.
Karl Thacker
6 months ago
Got to the store ELEVEN MINUTES before posted close time. Personal vehicle parked in front of doors and doors locked. Won't ever see me again. CarQuest or Advance.
Kevin Harris
4 years ago
While at a neighboring business a piece of my child s wheelchair came loose which make it unsafe to travel in. I went to this Carquest location pushing the wheelchair, one employee open the door and I explained to another that I needed an allen wrench to to tighten. This was right at closing time but the staff sprung into action and helped me get the issue resolve without hesitation. Greatly appreciate their help and I will become a regular customer of this location!
Teresa Palmer
4 years ago
This place is awesome....extremely helpful and will find the right part for your needs (even if you ordered the wrong one online) and they are quick. There are a number of other auto stores closer to my home than this place, but after using them once I will take the extra drive for the exceptional service! Rather bummed I hadn't tried them sooner
Bibin Benny
4 years ago
Poor Customer Service- bought a new battery online and they said they have no time to install it and go to some other store to install. 3 people where standing there doing nothing and I was the only customer in the store
Beau Kelch
a year ago
Absolutely garbage customer service. Older gentleman working Saturday afternoon couldn't have been any more rude and un-helpful.
Travis Allen
3 years ago
Battery was toast. They did not have it in stock but sent a driver to another store to get me a battery to get me back on the road. Above and beyond service. THANK YOU!
Ryan Henderson
a year ago
Closed before posted hours. Doors locked and employee just sitting behind the counter.
Matthew O'Neal
2 years ago
If I could give a 10 star I would. Outstanding customer service.
Thomas Compiano
4 years ago
Great people and great services. Do about anything to make the customer happy.
Bob Darr
6 years ago
Had limited inventory of advertised oil special. New staff but got the job done.
Justan Shipley
6 years ago
helpful freindly and great availability on parts knowledgeable staff
L W
3 years ago
Less than 100.00 for rear breaks, antifreeze and Refrigerant
jeff hall
4 years ago
Good selection of parts and accessories.
Paul Knode
3 years ago
Very friendly Staff, got what I needed.
Darin R
5 years ago
Helped me put part on my car
Tony Delfrano
6 years ago
Came to get blinker fluid!
Mike Cindy Cleaver
7 years ago
Great service!!
Sara Earley
6 years ago
Not helpful at all
Justin Shaw
4 years ago
All you need
GoodDawg
5 years ago
Chinese parts galore.
Rashidi
5 years ago
GrandmaAyee