Carquest Auto Parts
4.1 (54)
                        
                        
                           
                        10121 Hickman Rd, Urbandale, IA 50322
                        
                        
                        
                        
                          
                           
                          (515) 334-5188
                        
                        
                        
                        
                        
                        
                        
                          
                             
                            carquest.com
                        
                        
                        
                        
                        
                           
                          Claimed
                        
                        
Service options
- Curbside pickup
 
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
                      
                         
                        Juvan Just
                      
                      
                        
                        
  
  
                        3 days ago
                      
                      
                      Nice shop but I don't why don't put water for customers and the company made a lot of money every year!!No bathroomNo water
                    
                      
                         
                        Jenn Me.
                      
                      
                        
                        
  
  
                        a year ago
                      
                      
                      I am rating Advanced/Carquest as a "Whole". Any time I need a part for my common car, or so I thought,  Advanced seems to be the only parts store of 4 in DSM that carries exact OEM parts for my car. I've been to a few locations but each one was great, this one included. Greeted quickly, grabbed my part, got my receipt and out the door I went. Only store in town who had it in stock, thank goodness! Friendly and fast service for me! Can't complain.
                    
                      
                         
                        Karl Thacker
                      
                      
                        
                        
  
  
                        6 months ago
                      
                      
                      Got to the store ELEVEN MINUTES before posted close time. Personal vehicle parked in front of doors and doors locked. Won't ever see me again. CarQuest or Advance.
                    
                      
                         
                        Kevin Harris
                      
                      
                        
                        
  
  
                        4 years ago
                      
                      
                      While at a neighboring business a piece of my child s wheelchair came loose which make it unsafe to travel in.  I went to this Carquest location pushing the wheelchair, one employee open the door and I explained to another that I needed an allen wrench to to tighten. This was right at closing time but the staff sprung into action and helped me get the issue resolve without hesitation. Greatly appreciate their help and I will become a regular customer of this location!
                    
                      
                         
                        Teresa Palmer
                      
                      
                        
                        
  
  
                        4 years ago
                      
                      
                      This place is awesome....extremely helpful and will find the right part for your needs  (even if you ordered the wrong one online) and they are quick.  There are a number of other auto stores closer to my home than this place, but after using them once I will take the extra drive for the exceptional service!  Rather bummed I hadn't tried them sooner
                    
                      
                         
                        Bibin Benny
                      
                      
                        
                        
  
  
                        4 years ago
                      
                      
                      Poor Customer Service- bought a new battery online and they said they have no time to install it and go to some other store to install. 3 people where standing there doing nothing and I was the only customer in the store
                    
                      
                         
                        Beau Kelch
                      
                      
                        
                        
  
  
                        a year ago
                      
                      
                      Absolutely garbage customer service. Older gentleman working Saturday afternoon couldn't have been any more rude and un-helpful.
                    
                      
                         
                        Travis Allen
                      
                      
                        
                        
  
  
                        3 years ago
                      
                      
                      Battery was toast.  They did not have it in stock but sent a driver to another store to get me a battery to get me back on the road.  Above and beyond service.  THANK YOU!
                    
                      
                         
                        Ryan Henderson
                      
                      
                        
                        
  
  
                        a year ago
                      
                      
                      Closed before posted hours. Doors locked and employee just sitting behind the counter.
                    
                      
                         
                        Matthew O'Neal
                      
                      
                        
                        
  
  
                        2 years ago
                      
                      
                      If I could give a 10 star I would. Outstanding customer service.
                    
                      
                         
                        Thomas Compiano
                      
                      
                        
                        
  
  
                        4 years ago
                      
                      
                      Great people and great services. Do about anything to make the customer happy.
                    
                      
                         
                        Bob Darr
                      
                      
                        
                        
  
  
                        6 years ago
                      
                      
                      Had limited inventory of advertised oil special. New staff but got the job done.
                    
                      
                         
                        Justan Shipley
                      
                      
                        
                        
  
  
                        6 years ago
                      
                      
                      helpful freindly and great availability on parts knowledgeable staff
                    
                      
                         
                        L W
                      
                      
                        
                        
  
  
                        3 years ago
                      
                      
                      Less than 100.00 for rear breaks, antifreeze and Refrigerant
                    
                      
                         
                        jeff hall
                      
                      
                        
                        
  
  
                        4 years ago
                      
                      
                      Good selection of parts and accessories.
                    
                      
                         
                        Paul Knode
                      
                      
                        
                        
  
  
                        3 years ago
                      
                      
                      Very friendly Staff, got what I needed.
                    
                      
                         
                        Darin R
                      
                      
                        
                        
  
  
                        5 years ago
                      
                      
                      Helped me put part on my car
                    
                      
                         
                        Tony Delfrano
                      
                      
                        
                        
  
  
                        6 years ago
                      
                      
                      Came to get blinker fluid!
                    
                      
                         
                        Mike Cindy Cleaver
                      
                      
                        
                        
  
  
                        7 years ago
                      
                      
                      Great service!!
                    
                      
                         
                        Sara Earley
                      
                      
                        
                        
  
  
                        6 years ago
                      
                      
                      Not helpful at all
                    
                      
                         
                        Justin Shaw
                      
                      
                        
                        
  
  
                        4 years ago
                      
                      
                      All you need
                    
                      
                         
                        GoodDawg
                      
                      
                        
                        
  
  
                        5 years ago
                      
                      
                      Chinese parts galore.
                    
                      
                         
                        Rashidi
                      
                      
                        
                        
  
  
                        5 years ago
                      
                      
                      GrandmaAyee