Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Jeffrey Benfer
5 years ago
Everyone at Albert went out of there way to help me and get my Nissan 370z Nismo to the dealership for clutch repair. Albert custom loaded my low clearance sports car onto their flatbed trailer. They did this after 3 other companies were dispatched and refused the job. Not faulting the other companies because it was no small challenge, just pointing out the caliber of people at Albert and how much they rose to the occasion. Wes had experience and new what it would take but sent his friend Charlie, who works at a shop near Swisher, over to my garage to look at the car in person to help detirmine if it could be done. Then sent Jamie his driver down. Jamie busted his ass getting the trailer lined up in my drive and very carefully built up steps to clear getting up on the trailer and then again at the dealership to ensure no damage occured. All this time these efforts were coordinated by phone with Doris. Doris is such a sweat heart to work with, I think I would have went bizzerk today if it wasn't for her kindness and compassion. If you want a crew to take care of your vehicle as much as you do, call these guys, they will take care of you and your vehicle.
Richard Rich Rauch
5 years ago
After I called my insurance company for roadside assistance, they sent this truck from Albert Towing. The driver took great care of my car and I couldn't be happier with the service. Highly recommended!
Tricia Lipski
4 years ago
The dispatcher (Doris) and drivers were wonderful! Everyone here took excellent care of us and our car (that was stuck in a ditch on 380), they were kind and friendly, and they truly went above and beyond to help us when we needed it. I highly recommend Albert's if you're in their area and need help!!
Deborah
4 years ago
I have had the pleasure of using Albert's towing twice now and they have been exceptional on each time. they worked with my AAA and we're here exactly when I asked him to be here, very professional, did the job exceptionally well and even followed up. Do not hesitate to call these guys for your towing needs!
Aaron Slaichert
5 years ago
My Jeep stalled early in the morning while approaching Urbana. Roadside Assistance contacted Albert's to pick me up and transport me to the dealership.Albert's contacted me immediately after being notified by Roadside Assistance to confirm pickup location and a few details, as well as to discuss the overage charges (I asked to be transported to another dealership that was farther away than roadside would cover completely). The driver, James, arrived a little before the estimated pickup time that Albert's gave me on the phone, and about 20 minutes before the Roadside Assistance estimate.James was very professional and helpful and he represents the service well. From initial breakdown to drop off 20 miles away it took less than two hours.Would recommend to anyone in the area.
Christiana Schroder
5 years ago
I was broken down for over an hour in the freezing cold waiting on a different tow company. They were going to be at least another hour. Albert towing not only got to me faster, but their dispatcher drove all the way to my location to allow me to sit in her car to warm up while we waited for their tow truck. This company truly went above and beyond. Dorris was AMAZING and deserves a raise!
Lindsay Wooldridge
3 years ago
Wes and his crew went above and beyond to help me and my family. We were headed on vacation and broke down alongside interstate with 6 of us a dog and camper. They came to our rescue, not only giving us a tow, fixing the truck, letting us borrow their vehicle, but towed our camper to a nearby campground so that our vacation wasnt completely ruined and gave us pep talks along the way....Can't repay them enough. Would recommend them to ANYONE!!!!Thank you from our family Service: Local hauling
Tina Kelso
3 years ago
Waited 2 and ahalf hours for a tow through Ford road side assistance for this company in sub zero Temps and they were a no call no show. Bet their wife wouldn't set that long. Shame on ford roadside for doing business with such a company very unprofessional and dangerous. Tried calling several times and wouldn't answer
Mackenzie Deahl
3 years ago
Great service! We will most definitely be using them again.
luna dd
5 years ago
Helped me get my car same day during the horrible winter spell we had.
Killz
6 years ago
Have had nothing but great service from these gentleman. Always there in a hurry and so polite!
Lyle Tinkle
4 years ago
Great people to deal with.
Nickole Journay
3 years ago
Amazing set of guys
icon videos
6 years ago
Nope