NAPA Auto Parts - Japhy Inc
4.3 (43)
                        
                        
                           
                        112 E Elm St, West Union, IA 52175
                        
                        
                        
                        
                          
                           
                          (563) 422-3896
                        
                        
                        
                        
                        
                        
                        
                          
                             
                            napaonline.com
                        
                        
                        
                        
                        
                           
                          Claimed
                        
                        
Service options
- Curbside pickup
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
                      
                         
                        Trevor Hyatt
                      
                      
                        
                        
  
  
                        2 years ago
                      
                      
                      Stopped by during the summerfest event.  Had cool vehicles on display.  Someone came out and let my nephew sit in the drivers seat for pictures.
                    
                      
                         
                        Jesse Maire
                      
                      
                        
                        
  
  
                        2 years ago
                      
                      
                      Always get help, they always answer the phone in a timely manner, and they are staffed with employees willing to work. They have a rewards program and they get parts shipped quickly. Best NAPA I've been to. Called carquest on accident yesterday and they answered unpleasantly. They also didn't have a common part and didn't have an option to order it...?Napa had it by the next morning.
                    
                      
                         
                        Brittany Koch
                      
                      
                        
                        
  
  
                        2 years ago
                      
                      
                      Wonderful customer service. Stopped due to emergent need for wipers during a snowstorm. They offered expert help in store and put them on for me. Lifesaver for sure!
                    
                      
                         
                        N. L.
                      
                      
                        
                        
  
  
                        3 years ago
                      
                      
                      Located on the courthouse square.  Old building makes the physical plant crowded. Displays in window are dated and faded. Could be cleaner. Staff isn't overly helpful. Prices are on the high side for parts and tools of comparable quality.
                    
                      
                         
                        Heather Morrison
                      
                      
                        
                        
  
  
                        a year ago
                      
                      
                      Went to get some ramps. Staff was helpful and friendly. Will get all my parts from here
                    
                      
                         
                        Lance Riley
                      
                      
                        
                        
  
  
                        3 years ago
                      
                      
                      Go in here with an oil seal that has an old no longer available part number. I knew this going in and told the parts guy this. I was hoping for a GOOD parts guy that could match something up by dimensions that would work for me. He didn't even give it a look. Just asked for the old part number and said "nope I don't have anything for that number".
                    
                      
                         
                        John Kahrs
                      
                      
                        
                        
  
  
                        5 months ago
                      
                      
                      Friendly people work at this location. They have a tremendous inventory for a small town. They can get you on the road. Stop in an let the NAPA team get you going!!!
                    
                      
                         
                        Matthew Fawcett
                      
                      
                        
                        
  
  
                        3 years ago
                      
                      
                      Well, the place is an auto parts store. They usually have or can get what you need. They sure don't have hours for people that have a day job tho. Really hard to get there when they close at 5 on weekdays and 10 AM on Saturdays.
                    
                      
                         
                        Jeremy Meyer
                      
                      
                        
                        
  
  
                        7 years ago
                      
                      
                      Very nice folks. Fun store layout. Very friendly and helpful.
                    
                      
                         
                        Andrew Knickerbocker (Yuurri23)
                      
                      
                        
                        
  
  
                        4 years ago
                      
                      
                      David was helpful and friendly. Will shop here again.
                    
                      
                         
                        kim mil
                      
                      
                        
                        
  
  
                        2 years ago
                      
                      
                      If they dont have it they will get it!
                    
                      
                         
                        Robert Fagle
                      
                      
                        
                        
  
  
                        a year ago
                      
                      
                      They had what I needed
                    
                      
                         
                        David Gordon
                      
                      
                        
                        
  
  
                        6 years ago
                      
                      
                      They all are very helpful when you go in
                    
                      
                         
                        Kathy Langreck
                      
                      
                        
                        
  
  
                        a year ago
                      
                      
                      Got replacement bulbs.
                    
                      
                         
                        Jacob Palmer
                      
                      
                        
                        
  
  
                        3 years ago
                      
                      
                      Help full
                    
                      
                         
                        Steve Boyd
                      
                      
                        
                        
  
  
                        a year ago
                      
                      
                      Great people
                    
                      
                         
                        Joey Knutson
                      
                      
                        
                        
  
  
                        5 years ago
                      
                      
                      Ok
                    
                      
                         
                        familia martinez
                      
                      
                        
                        
  
  
                        2 years ago
                      
                      
                      Very good attentionMui Buena attention