Walmart Auto Care Centers

3.2 (52)

  1831 Lake Ave N, Storm Lake, IA 50588
  (712) 732-5912
  walmart.com
  Claimed

Oil change service Auto parts store Car accessories store Car battery store Car repair and maintenance service Tire repair shop

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Faith Myer
4 months ago
Did an outstanding job servicing my tires. It was inexpensive quality work! They even balanced them for me. They we're great about working with me regarding my ignition interlock device. Kind and friendly team!

  tom farrell
a year ago
We have gone here for the last 15 years but recently service has been lacking if not just down right not there. Two separate times we show up to get an oil change, because we shop at Walmart and we're going on a trip soon so we need the oil done, and one time no one was there when they should of been and another they down right lied and said they ran out of oil. He'll ill grab you some from the shelf right over here!!!Then today we stop by to fix a puncture hole in a tire and they tell us the system just went down. He was just hanging with his friends a second ago and laughing it up and since its a holiday weekend I imagine he wanted an excuse to get out early. They are no longer reliable. They can be convenient since I'm already there anyways and they get the job done but sometimes you have to deal with some laziness and lack of work ethic.Service: Oil change

  Drew Dawg
5 years ago
I've never had issues with the tires I've gotten from there, but the speed as to getting it done is the other thing. It's a first come first served basis. But I've seen people show up, get their vehicle in and gone while I was waiting for mine. I know replacing tires takes time but not 4 hours. And they have 2-3 people working on 1 car. My step dad worked for a tire shop, I know how quick 4 tires should take and it doesn't really require more than 1 person. 2 or more can make it faster but not the case here.

  Linda Tang
6 years ago
The dept manager is a fraud and not to mention lacks a serious amount of customer service skills. She literally said that they aren't responsible for their mistakes because everyone who works there is not a legitimate mechanic... ??? So if you're not a mechanic and just an automotive technician you don't have to be held accountable for your level of service, that makes sense. Long story short, look else where to get your vehicle serviced preferably a business that will up hold some ethics.

  M. Leeds
5 years ago
Not even worth rating. Shop manager abandoned the shop worker who didn't even know how to run the register. Assistant manger helped the best he could, a trainee. Pick up had 3 full grown men standing there but didn't seem ambitious to help anybody. Walmart, saving money isn't a big deal if you don't get good service!!

  Dang Xiong
4 years ago
Remember taking my car in for an oil change back in 2015. The employees had my phone on file. They told me basic oil change cost only $40-$50. They did not have the resources to service my oil change, dont have the correct oil and oil filter. They they came into Walmart and grabbed the stuff on the shelf and never informed me first. Then later charges me for all the retail stuff they grabbed on the shelf costing me around $70. I ask them why is it so high now. Then they informed me that they didn't not have the resources to complete my oil change so they had to grab the ones in the store that I have to pay for because it's already been done. Great and they didn't even know how to turn off the oil change light lol.

  Bev Yeager
8 months ago
I was very happy with my mani/pediHe took my suggestions and incorporated them.

  Kyle Jarnagin
5 years ago
Auto manager's customers service quality is 0/10 Stood there waiting patiently and as soon as another guy walks up he is asked what he needs by this manager who apparently was totally oblivious to me standing at the register. Felt like a ghost.

  Cinthia Balandran
5 years ago
Wasn't the fastest service but i was put of there in under and hour! The workers were very nice and helpful to me and were very professional when dealing with other rude customers.

  Steph Smith
4 years ago
Don't really know why they have business hours listed..... yesterday was here at 6:45 to get oil changed when they "say" (online and next to the door) they open at 7.... Someone finally answered the phone at 7:20 only to tell me that none of the techs were in yet and probably wouldn't be until 8...back again this morning as it says they open at 8....it's 8:10 and no one here....who manages this joke?

  Byron C
4 years ago
Brought a small puncture repair in and told me 15 minutes. After an hour of watching other cars come in and come out I asked what was the hold up and was told they hadn t even started it.

  Freddy Jimenez
4 years ago
Save yourself some time and money and go to graham tire instead, this is hands down the most unprofessional tire place in town. Went in to get tires I ordered after I called and told them to hold them for me and they had them there but told me I couldn t have them because I didn t pick them up sooner.

  Virgill Uchiha
4 years ago
They took forever to put on my tires, even when I had an appointment. Had to reschedule the next day, cause they only had time to put on one tire.

  Eleen Rodriguez
2 years ago
They should definitely replace the employees if not they should close. Worse customer service ever They don't even know what they're doing

  Ian K
4 years ago
Very professional, helped me out on Christmas eve, gave suspected diagnosis to other sounds my car was making, would reccomend.

  John G. (Vernal59)
4 years ago
They're nice, but very slow. Everything they do takes twice as long as they say it will.

  Jeremy Mason
5 years ago
Was told they close at 7 pm so I rushed all the way up there after work drove 45 min and made it there by 615 just to be told they were on break until 7 so we were out of luck....

  Master Donatello
4 years ago
Didnt balance tires the right way took a chunk out of the rim and didnt say anything about it.

  Alex Leu
4 years ago
Did an excellent job on getting my battery exchanged and back on the road

  Gabriel Catarino
5 years ago
People There Help You Find What You Need. Just Have To Wait For Service.

  Eric Purgett
2 years ago
Quick and cheap if it is something small

  Terry Schoon
3 years ago
Very friendly.speedy service with care

  Loren Weier
2 years ago
Good store customer service was good

  Teddy
2 years ago
It's a small basic supercenter

  Steve Jackson
3 years ago
Fast and very polite

  lienohwa madol
5 years ago
Worst customer service ever

  Israel Benitez
4 years ago
Efficient work, quality in the service they provide and their responses when they cannot do the work are convincing and they also have a bilingual workerTrabajo eficiente ,calidad en el servicio que prestan y sus respuestas cuando no pueden hacer el trabajo son convincentes y adem�s tienen un trabajador biling�e

  Opening Hours

Monday 7 AM-7 PM
Tuesday 7 AM-7 PM
Wednesday 7 AM-7 PM
Thursday 7 AM-7 PM
Friday 7 AM-7 PM
Saturday 7 AM-7 PM
Sunday 7 AM-7 PM

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