O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Jenn Reilly
4 months ago
I bought a part yesterday at the W. 7th location in Sioux City, Iowa. My mechanic husband installed it and it did absolutely nothing to solve our issue. I tried to take it back for a refund since it was obviously faulty. The guy said they couldn t refund it because it was already installed and said it s yours now. What s the point of the warranty? I was disgusted with the way I was treated (likely because I m a woman). I made my husband take the exact same part to the Gordon Dr location in Sioux City and they refunded him, no problems. We were going to buy another part, but after my husband heard how I was treated we have decided to take our business elsewhere. I will NOT recommend the W 7th location to anyone!

  Michael Murphy
a year ago
Traveling from out of town and had a turn signal light go out and stopped in and Luke and Blake were very helpful to me. They loaned me the tools and I got the car fixed and was back on the road in just minutes. I run a car repair shop in Colorado and always appreciate good help. I highly recommend this place

  Mike Bales
3 weeks ago
Sell used as new and faulty parts. Make it the last place if you absolutely need something. If you have time order it online.

  Zedekiah Killscrow-kurtz
a month ago
Very helpful and insightful. Also, most always has the parts I need or can get them the next day in the morning.

  Joshua Mothershead
5 months ago
Great customer service. Very friendly staff. Very knowledgeable. Eager to help. Keep up the great work guys and gals

  James Rosenbaum
4 months ago
They know their stuff. No problem Everytime I enter the store.

  Snow Bear
3 months ago
Friendly service. Always willing to help you get what you need.

  Jerry Handsaker
5 months ago
They have a decent amount of parts on hand and are able to get parts quickly of you have to order.

  Danie Suter
9 months ago
AMAZING SERVICE AND EXTREMELY FRIENDLY STAFF! My alternator went out on a trip for a funeral in Montana and they went the extra mile and changed it out for me and I can t express enough thanks to everyone there, especially all management and Justin, who did the repair! God bless you all for your kindness!

  Troy Rees P.
a year ago
Came in on Sunday evening right before closing time, they were probably about to lock the door actually. The two men that were there were more than welcoming and helpful. One of them went to the back to retrieve the parts and the other directed me to the isles for the other things I wanted. Descent price as well.

  Brian Brausen
a year ago
I like this place, but a couple of the staff have a lazy work ethic. I asked for a little help with something & the guy pretty much told me to do it myself. From now on I'll only deal with the ones who've been helpful in the past.

  Rina Bell
11 months ago
Great store. Very organized and professional. They installed my windshield wipers for free. Outstanding service.

  John Manus
3 years ago
Store employees are great, as for management, not so much, I applied for a position as a hub route driver, the description of the position was as follows I would show up at 10:00 a.m. I would load a truck drive from store to store drop off parts and be off work about 4:00 p.m. daily Monday through Friday with no weekends however after completing all of the new hire paperwork I was informed that I would not be getting a hub right position and then instead I would be put behind the counter and I would not have any type of set schedule that only employees who have been with the company 20 years or longer get a set schedule because they've earned it now my complaint is if you don't intend on offering the position how can you actually offer it seem to be a little sneaky

  Natacia Carrizales
3 years ago
Always great prices and parts, but yesterday Raymond helped me immensely and was very knowledgeable. He took the time to make sure the parts were accurate and installed the rear hatch struts for me.I appreciate him and highly recommend! Thanks, Raymond!

  Emilio Floresjr
11 months ago
Stopped to get some fuses late at night because one of mine burned out on my main dashboard of my kia and they were very helpful about finding the correct location in the store where they were located

  Julie
3 years ago
The most horrible experience of my life!! I went to purchase a battery and called ahead of time to make sure someone could put it in for me...they stated they could...got there...battery was way expensive so I was going to price check other places...went to leave my battery was completely dead...speny $170 and no-one was available to put it in...called friends to come to parking lot to put it in...had to go back in to purchase another item and 4 people were doing nothing!!! Never again will I purchase from this company AGAIN!!!

  S. Michael Doyle
6 years ago
I went here because I got caught in a snowstorm in my friend needed to get pulled out I didn't have a toast right. I given 3 stars because make it one star for being super friendly to stars for being open during a snow storm and the 3rd star got tacked on because they had a toaster app didn't get 45 stars because I paid $40 for that stupid tow strap tow straps are supposed to cost $40 auto parts store. They were to get 5 stars it wasn't $40 but I was in a bind and I needed a tow strap and apparently you can't return tow straps are few use them a couple times that is all

  Joe Prior-Miller
9 months ago
Always find what I need here and staff are always pleasant

  Michael Swanson
2 years ago
O'Reilly's is the only parts store in Sioux City that I've been able to get real help and advice from the people that work there. Much appreciated.

  topacio Briseno
4 years ago
I asked if some one could put oil in my car and he replied well there s only two of us working right now. I clearly saw 3 behind the registers and no other customers around. Better luck at advanced auto parts I hope.

  Dawn C
5 years ago
Been there a couple times hopeing it has gotten better but not I only live a few blocks away from there and I will go out of my way a Cross town to the other orallys or other auto parts store where I will get better and friendly service I can not speck for all that work there but the ones that have helped me rude have an aditude problem getting two stars just because there was an old man that was nice and friendly working there one time I went there

  Sierra Blalock
2 years ago
We're from way out of town and they had great service. Thanks guys. Trucks up and running now!! Appreciate the service

  Moses San Nicolas Jr.
3 months ago
Almost has everything I need when I need it

  Brenda N
2 years ago
Able to get in, get the parts we needed and out quickly. Only complaint was the computer system was being strange with debit use.

  Review Time
2 years ago
Had what I needed but the staffs conversation I didn't care for. A late employee should have been spoken to in the office not in public.

  Phinit Phisitkul
4 years ago
I feel that they are honest to me. This means a lot considering how much you can trust others in Automotive industry.

  Mike Heitzman
2 years ago
Very good service had everything I needed

  Dr. Michael Tulloch
a year ago
Had what I was looking for. Nice counter staff.

  Justin Martin
4 years ago
Prices can be high compared to competitors and sometimes the staff can be rude or condescending and the rewards program is subpar compared to some competitors

  Thomas Miller
2 years ago
Sales person tried to help me...best he could!