Nelson Automotive

4.4 (47)

  300 Sandpiper Ct, Polk City, IA 50226
  (515) 984-9600
  nelsonautomotivellc.com
  Claimed

Auto repair shop Motor vehicle dealer Tire shop

Service options

  • In-store shopping

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  shala wyant
a week ago
I would like to give a shout out to Nelson s auto for taking the time to look at my vehicles leak around the windshield/roof area for me before I made the next step to a body shop. Thank you!

  Claudia Starr
a year ago
Nelson Automotive has always taken great care of my cars. They are honest, hardworking and care about their customers. I have referred several people there and all were very pleased with the quality of work and the prices. My go to car fix-it place!!!

  Jesse Miller
6 months ago
I bought a Ford Mustang, it was a great experience with fair prices and a fast process. Will buy my next vehicle here also.

  Mitch Peters
a year ago
I did not have a pleasant experience after purchasing my slightly used F150 from Nelson Automotive. The day I picked up the vehicle and drove it home, there was a puddle of oil under the truck. Nelson admitted upfront they had to replace the oil pan gasket and ASSURED me the leak was taken care of, however the problem was not fixed. I approached Nelson about this issue of a truck that I had owned less than 24 hours, and they went radio silence. No response. I had to have the local Ford dealer properly fix the oil pan leak and it ended up costing an additional $1300. I approached Nelson again about this issue and they still have yet to respond and it has been over 5 months. Multiple calls, voicemails, emails; nothing returned. I am extremely disappointed in the serviced provided.

  John Willer
6 years ago
I test drove a truck, the oil had just been changed,ball joints greased, the truck was clean inside and out. High mileage truck and I noticed one problem and they knew of the problem and already had parts to repair it. Usually in the high mileage low dollar world you look at junk. Nelson had the truck clean and planned on fixing what needed done, even on this truck where there is not much money to be made. This leads me to believe they plan on building a reputation instead of a quick sale. I would definitely buy from them!

  Andrew Burras
2 years ago
Brian was extremely helpful and great to work with. Was not pushy in any regard, and was a very nice guy. I would highly recommend purchasing a vehicle from him! You won t be let down. Great shop with great people.

  Laura fulton
4 years ago
I needed a tire repaired and couldn t get there until 5:30 and the last appt they schedule is 5. He said he would ask one of the guys to stay so I could get it repaired. Very accommodating and didn t act out out at all. After my repair they explained a couple concerns they had about my tires and gave me the information I needed. I would go here again, you don t find service like this very often. Hometown feel.

  Bruce lefkow
5 years ago
These people are the most honest and trustworthy of any mechanic I have ever worked with in the past. They service all of my personal as well as work vehicles. As far as I am concerned # 1. Rare to find a company with as good as service in today s world. HIGHLY RECOMMEND!!!

  Russell Carter
5 years ago
I have Been taking my RV here to get serviced and also to work on my generator and was informed I need a new carburetor. Since the previous owner recommended this place I thought I would be in good hands, instead the mechanic at the front desk is rude and if I ask a question he rolls his eyes and acts like he does not want my business. I took it to another mechanic and he could not believe I was told I need a new carb. He continued to tell me this has had very poor service and whoever has worked on this generator does not know what they are doing. The spring is missing off the carb, the bolts had to be drilled out, very dirty, all because negligence and now is costing me over $4100.00. All my tire caps were missing and not properly aligned and were full of mud. They had to be blown out and it cost me another $110.00. Nelson Automotive got their wish, they will not be working on this motorhome again.Wow! One lie after the other. I did not need a carb and now after a real professional has worked on my generator I drove to south Carolina and ran the generator most of the trip. Purrs like a kitten. The previous owner only took it it to Nelson automotive and generator was working when I bought it and the mechanic at Nelson said everything was ok so he just got it working good enough for owner to sell knowing it had problems.

  Debby Patterson
5 years ago
Just stopped by to ask him a question about 95 Cougar I'm doing some front-end work on. The guy that I talk to was very helpful and very honest he told me I could bring it in and have it done there and what it would cost and quite honestly I will probably take it there just so I don't have the headache

  chris beck
6 years ago
Exceptional service. They listen and really care about helping you find a vehicle and/or service your vehicle. Been a customer of their's for a long time.

  Rod Bergren
7 years ago
Good people, nice selection of used vehicles. They fix anything that drives. I have bought three vehicles from them over the years all I drove to well over 200k before replacing.

  Alisa H
5 years ago
I was able to get my car in quickly, they assesed the problem for free, and I was able to drive it home the next day. Very friendly and they explained things well.

  Laura Altena
2 years ago
I have always had great experiences with Nelson Automotive. I can trust that they will sell and service what I need!

  Bob Mac
4 years ago
Great car! Great staff! Happy Customer!

  The Vine Productions
4 years ago
We bought our camper at nelson Automotive and take our vehicles there for service regularly. Friendly and honest service that you can rely on.

  Kristi Ware
3 years ago
Very nice and helpful with my son when his valve stem on his tire wasn t working also good and fair price.

  Mike Miller
5 years ago
Friendly, honest, excellent service. We've purchased 2 used cars and also had service work done.

  Pete Englund
7 years ago
The staff are fair and reasonable. They diagnose free of charge and do a wonderful job when it too fixing.

  Pjilip Peterson
4 years ago
I bought a new camper great place for cars an truck's to

  Shane Wrage
6 years ago
Great place with awesome service! Friendly hometown feeling.

  Mike Muhlena
2 years ago
The guys at Nelson Automotive are great to work with.

  Mary Swalla Holmes
a year ago
Quick and professional oil change

  Colleen Wessman
a year ago
Small home town trustworthy

  jeff hall
4 years ago
Nice shop with helpful employees.

  Eric Coon
5 years ago
Awesome

  Rodney Landt
6 years ago
Very nice people to deal with

  Thomas Quigley
3 years ago
Safe and very courteous

  Jack Metzger
6 years ago
Place is a huge ripoff

  Greg Saboe
3 years ago
Excellent service.

  Opening Hours

Monday 8:30 AM-6 PM
Tuesday 8:30 AM-6 PM
Wednesday 8:30 AM-6 PM
Thursday 8:30 AM-6 PM
Friday 8:30 AM-6 PM
Saturday 9 AM-2 PM
Sunday Closed

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