B&J Auto Service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Shoc Jonny
2 years ago
Took vehicle to Jason at B&J Auto on November 24th for replacement of catalytic converter which was stolen. On Monday Dec 13th he informed me he received the part the week prior, said he would have or installed by the end of the week (Friday Dec 17th). He did not answer or return phone calls and not at business location again until Monday Dec 27th. I caught him in the office on Monday Dec 27th after calling with no answer, he apologized but gave no explanation, then promised it would be "fixed by Friday Dec 31st. I gave him a $1400+ check from insurance company. Friday Dec 31st, no answer, the shop was closed. It is now Wednesday January 5th, 42 days since I first dropped the vehicle off and he refuses to return my calls or meet me at shop to return my keys. Plus, he has blocked my car so I can not retrieve it with spare keys. It has not moved from the spot I parked it in 42 days. Unfortunately legal action has now been advised. Do NOT take your car to B&J Auto under any circumstance.Service: Exhaust

  Sophie Thompson
2 years ago
Got car towed there on Monday to have axel replaced. Had new axel for him to put in, just needed it put in. Was told it would be done quickly. Didn t hear anything again so I called Thursday, didn t get an answer at 1:10pm called again Thursday, was told it would be fixed Thursday, would be able to pick up friday. Didn t hear anything again. Call Friday at 3pm and he says he s gonna be getting on it, asked if it would drive. Hasn t looked at it. Never got called again Friday. Left me stranded all weekend without a car for a 20 minute job that he hasn t done all week. Then when I got my car back it made weird sounds it didn t make before that he never mentioned to me.Service: Steering & suspension repair

  Terrie Lee Eliason
2 years ago
I Don't know yet. He has had my car there for almost 2 months. Now the doors locked after l was told to come back at a day n time. No answer the door or posted phone number. He has my only key. I can't believe my luck.

  Matt Finn
5 years ago
On top of an already stressfuls day, we were in an absolute pinch and 30 minutes from home. Jason looked at the vehicle at 4:30 on a Friday and started working on ito car, so we had the chance at getting home. Our car might not have made it about half mile when we came in, but he had us on the road in an hour.This is the type of businesd experience that makes you happy to live in Iowa. Good people and great service.Thank you!

  Paul Troge
2 years ago
Went here a long time ago got my car towed because it wouldn't start found out it was the mass air flow sensor in my impala. When I found out out cost I looked up the part replacement cost and what they charged me for the part it was over 100 dollar difference

  Jennifer K. McIntyre
6 years ago
Best car repair shop in the area. These folks are super mechanics ALWAYS trying their hardest to save car owner $$. Very trustable. Never too busy to help a customer. Great people.

  margaret ueker
2 years ago
Jason is a wonderful friend and mechanic. I appreciate the honest and reliable help with my car and me.

  Joyce Johnson
5 years ago
Used to be part owner. They do very good work abd reasonable

  Jason Jung
4 years ago
Got in right away to get a bearing replaced, definitely know there stuff.

  Luis Vazquez
5 years ago
Very Nice People and a LOT OF KNOWLEDGE! This place is Highly Recommended!

  Cindy Stanley
3 years ago
Everything was done in a timely manner and always very courteous

  cody madden
3 years ago
Great guy to work with. Nice atmosphere

  Craig Peverill
3 years ago
Sent message to them never received a reply!

  Cindy Renshaw
5 years ago
Great service and prices!

  Brent Fedders
4 years ago
Great service from a pro!

  Blake Auten
5 years ago
Ok

  jami trappe
3 years ago
Good service