1st Credit Auto Sales
3.5 (25)
721 S Monroe Ave, Mason City, IA 50401
(641) 423-5214
1stcreditauto.com
Claimed
Service options
- In-store shopping
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Erin Palmer
4 years ago
This initially would have been a 4-5 star review based on our first interaction here buying a vehicle, but after my last phone conversation with Danny, I am very unhappy. We bought a vehicle from them and just finished paying it off. The vehicle was in my mothers name but she gave them specific instructions with her last payment to please mail the title to me (as I have the vehicle). Danny was incredibly rude to me on the phone telling me he wont be doing anything I say and went on and on about how I was wrong and he wouldn't help me because he didn't do business with me (even though we had met and I was there when we purchased the car). Sad, because we'd had nothing but positive experiences interacting with Lori in the office.
Hugh Horsman
5 years ago
Beware buying anything used from this place! I am paying over 6 grand for a truck I can barley drive. They will take advantage of your situation, and make it worse for you. When i bought the truck the window would not roll up, and the door/ window switches were broke. Had them put it in the contract to fix that stuff, and six months later I have just fixed it myself. Told them I smell anti freeze when i drive and was ignored. Just found out its leaking and i need head and valve cover replacements. A cool 1000$ fix. It is an older truck, but they refuse to take any responsibility for their product. These problems were here , and I should have had a mechanic look it over first. I dident and now I'm paying the price. Please read this before u buy, and PLEASE get your car checked out before you buy!! Your wallet will thank you.
Maria Kraft
4 years ago
Well over a year ago, I was looking for a car. They got me into a car quickly and they even hold the car a few days for me so I could get my paycheck. Went there a 6 months ago due to having problems with the battery. Well they told me they have to check it and then swap it out. I also had an appointment to go to. Went a jumped start it and then the owner was like it's the battery we will get you a new one before your appointment. Which they did. The only reason why I didnt give them a 5 stars is because of any financial. You have to call credit acceptance instead of the dealer.
Michele Waymack
a year ago
They have made me feel comfortable while I was there. Going back to get a trail blazer this week. Feeling pretty happy about our experience. Everyone there is really nice and helpful.
Adam Damrow
4 years ago
Danny was able to get me approved and in to the perfect car. His ability to get this done timely and efficiently was uncanny. I would recommend 1st Credit to any of my family and friends!
leanne rand
5 years ago
RUDE--WOMAN SALES...(Was to have the man herlping her) She SOLD G.daughter a car w/ bad front end...if broke she could have been killed....now she has no $$ to fix it...a college student! Was told they check everything...LYERS!! TOLD SALESPERSON--(WOMAN) HAD TO BE A GOOD CAR MECHANICLY TO YOUNG GIRL TO DRIVE AWAY TO COLLEGE!! S.P LIED AND THEY WENT THRU EVERYTHING!! If could give 0 stars...sure would...if g.d. ever gets hurt I will SUE!!
julie johnson
6 years ago
Scott and Tim go out of their way to get you into a vehicle you want, at a price you can afford! The follow up help is awesome!
kathleen robinson
4 years ago
Way overpriced! The office is dirty and dingy. Poor follow up. Would not recommend buying a car from them.
John E
a year ago
If you want a car with transmission problems, get it from 1st credit
Jack Hanson
5 years ago
Great place to get into a vehicle, help raise your credit and the staff is awesome!
Anthony Starbuck
6 years ago
Awesome and amazing people they work with you on find the right car for you
Miranda Guerrero
6 months ago
Danny is the best!
Bea Dun
3 years ago
Steve was oh so rude I didn t even start my transaction I just left
Daniel Baltes
4 years ago
Exltexlt