Volkswagen of Des Moines Parts Department

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Cheri Caldwell
2 years ago
Kevin Caldwell was an awesome service advisor. Would recommend him to everyone. He took the time to explain what was going on with my car and did not try to sell me a lot of extra stuff. I will be back to see him.

  Andrew Bunn
a year ago
As a tow truck driver they made my job simple and easy gave me a perfect spot to drop the vehicle and get out with absolutely no problems based off of that alone they get a 10 out of 5 stars in my book! Thanks for being amazing and caring about the tow guys!

  Dan Marcus
3 years ago
Found the SUV on true car.com was suppose to be $9958 when I looked at it the price was $12995 I asked and salesman said they no longer use that site yet that is how they got my info to call me. I looked at it couldn t test drive it because the tire was flat I figured it s a dealership they surely gave it a go over and I should be ok. When I get home (70 miles)the check engine light came on I texted my salesman AJ all he said was did you buy a warranty. I know it was an 07 and it did have 150000 miles but I figured they would want to look at it. I drove it another 30 miles and the low oil pressure warning came on I called the sales manager Jeremy and he tells me to have it towed in which I have to pay for it $378. I decided to have a shop locally look at it and it was a plugged pressure sensor $55 part and 175 install seems to be working now. I WILL never buy from them again and if you are looking for a used dealership I wouldn t suggest!

  Brian Williams
a year ago
Greatest vehicle & sales people I've ever ran into and dealt with!Will do business again & again!

  Terry Vos
5 years ago
Rob provides great support when meeting my VW parts needs. Very knowledgeable

  WIlliam Cummins
5 years ago
Good service and great work

  Shelly Groves
2 years ago
Super customer service.