Durbin Automotive

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Roger Gallagher
7 years ago
They were very happy to tow our car when we hit a deer. Then they wouldn't release it back to us when we found out they do not do estimates for insurance. This happened on a Friday, and they went so far as to not answer their phones when our insurance called them. Three extra days of hostage ransom for them, and three days behind on my estimate. Your name will not escape my lips without a bad reference to accompany it.

  Rebecca Chumbley
3 years ago
We called Durbin Automotive to come unlock a car door. The man arrived and was barely onsite for 10 mins and could not get the door to unlock. I do not feel like he tried everything he could to get it open. He kept complaining about his hands cramping up and he just couldn't do it. He only tried to unlock the drivers side door. He said we should call Ford and have them remotely unlock the car? I don't believe this is an option. He did not make enough effort I feel to resolve the issue. We called an actual locksmith who drove over 45 mins to get here and used the exact same methods as the Durbin employee and had it unlocked within 2 mins of being onsite. So as far as using Durbins to unlock your car I wouldn't waste your time. It was an absolute joke of service. They should train their employees to do the jobs them claim to be able to do or send more than one person to assist.

  Drew Sorenson
a year ago
We are very grateful to have such a good mechanic and excellent service in Jefferson. He has gone 'above and beyond' many times.

  Brad Rowe
5 years ago
John Ades is always friendly and knowledgable. I wont take my vehicle anywere else

  Kandie Kraft (Mikesell)
a year ago
Excellent towing company nice people

  Randy Walker
3 years ago
Best automotive repair business in Jefferson Iowa!

  Chelsea Pepples
5 years ago
Great Service and fast