McGrath Toyota of Iowa City

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Tech Church (Unitedpreschurch)
a month ago
Awesome experience with John Blaber. He spent most of his day working with me on a Tesla. He showed me many features in great detail. Super honest salesman. Rachel in finance was great to work with. Very good experience and a very good car!

  Savannah Archer
3 months ago
John Hunter, J2 and Courtney took the absolute best care of me! Everyone here is very laid back and professional. This was my first big buy from a big dealership and I couldn t have asked for a better place to go. They made it easy for me and I traveled 2 hours to work with them. I highly recommend Mcgrath of Iowa city! There were things that needed handled and they handled them without hesitation! Also the communication through the entire process was amazing, I m big on communication and they checked that box off well. Check them out for your next vehicle purchase I promise you won t be disappointed.

  Zachary Alberts
3 months ago
I love my Toyotas. They drive great, and are highly reliable. I had an issue with my fuel pump, and McGrath had it scheduled a few days later, looked at it and called me to keep me updated within a couple hours, ordered the parts, and had it fixed the next day. I was very very happy with the turn around time.

  Jerry
2 months ago
Sales staff was great!John Blaber was very friendly and personable. He answered all of my questions, and got me a great deal on the exact Camry XSE AWD that I was looking for!With my down payment in hand, my local dealers in Indiana would not find me or sell me the Camry I wanted.John at McGrath Toyota in Iowa was happy to help me that day.They even delivered it to me for free! Wow!Rachel in finance was also very friendly and worked hard to get me the great Toyota financing that I needed.She made me a great deal on a service contract, and wheel/tire insurance that I wanted.Thank you to everyone!I might be back for a new Tundra some day. :)

  Kevin Simon
3 months ago
I worked with Hunter Schmitt and he was wonderful. He had really good communication and service. I waited over a year to receive my car from Toyota and he kept me in the loop during the whole process. I would go back there and recommend family and friends to go there.

  foolingyourself 4gr8ness
a month ago
We recently made a deal and drove the 9.5 hours from middle Tennessee to purchase our new to us 2021 Lexus GX460. For context, I am an obsessive car enthusiast and have been through the purchasing process over 25 times at dealers all over the western us. I can say confidently that this was the most enjoyable car buying experience I have ever had. My sales person Josh Hicks was as good as they get. In a post COVID world where dealers play games, hide ridiculous charges, and sales people seem bothered to help you, especially if you are not local, I couldn t believe how fast and happily Josh fulfiledl all my requests of detailed pics and so forth, going way above and beyond making the most professional and awesome video of the car, complete with music and cometary. When I arrived the car was detailed and full of gas. Justin, the sales director treated us like family, as did Alex, the finance officer. I can t recommend McGrath Toyota and Josh Hicks enough. From now on, they will be the first place I look when I m on the market for a car, even though they are so far away.

  Rich Templeton
a month ago
Very efficient experience, from start to finish. Impressed w/ quickness of obtaining ride from home to dealership. Pickup car was here in 5 minutes of asking for a ride. Driver knew who I was to talk too about my car. Payment made quickly & I was on my way. Impressed w/ changes made from previous owner's system.

  Zinia Mangleburg
4 months ago
My husband and I, as first-time car buyers, were initially quite apprehensive about making the right choice for our vehicle. After conducting extensive research, one particular car that caught my attention was the 2013 Lexus RX 350. Although we explored other options at various dealerships, ultimately, we decided to go with this one, and we couldn't be happier with our decision!At McGrath, we received the assurance in writing that the car wouldn't encounter any mechanical issues within the next three years. Additionally, they guaranteed that any existing issues would be promptly addressed before the purchase. Before finalizing our purchase, I had the opportunity to borrow the car for a day under a loaner agreement and arranged for a comprehensive third-party inspection, which confirmed that everything was in excellent condition.Our experience at McGrath was exceptional, thanks to the helpful and friendly staff who went out of their way to accommodate us, even outside regular business hours, as my husband couldn't leave work until 5:30. Throughout the entire process, we had the pleasure of working with Aaron Carpenter, who was fantastic. He promptly addressed all my inquiries and ensured that I received timely responses, whether through text or email. Beyond being a professional, Aaron also engaged with us on a personal level, discussing topics like family and life etc. Mostly talking out lot about what I think would make my life easier at the moment and asking Aaron what he thinks, and he'd offer some insight. It was a truly pressure-free environment.We are thoroughly enjoying our new car, and we extend our heartfelt thanks to Aaron and the entire McGrath team for their outstanding service and commitment to excellence. You guys truly do an exceptional job!

  Jenna Massey
5 months ago
Overall great experience! Big shout out to Hunter and Courtney for great service.This is the first dealership I ve ever been to that I didn t feel pushed, rushed and overwhelmed. Hunter really took his time with us to make sure we got exactly what we wanted, especially after the car arrived taking the time to go over everything I could possibly need to know about my new SUV. Thank you for giving me a great car buying experience.

  Ryan Lorton
2 weeks ago
Josh, Dalton and Rachel were all great to work with. We came in from out of state to purchase a vehicle and they had the vehicle ready and made the process quick, easy and fun. Very professional.Would highly recommend this dealership to anyone looking.

  Ankita Samal
2 months ago
I bought my first car from Toyota McGrath of Iowa city. Through out the process I was assisted by Frank Haring. He was very patient with all my questions and helped me navigate through this process. It took forever for the title transfer. Frank was very helpful about providing me with a loaner for the whole duration as I had just moved to Iowa City. He was very approachable when I had any questions or concerns and he made sure to address them as soon as possible. The staff is very polite and courteous. I highly recommend Toyota McGrath of Iowa City.

  Craig Vonsprecken
5 months ago
Purchased a '23 Tundra from John Hunter at McGrath Toyota. All details were worked out via text/email. John met us in the lot when we arrived, introducing himself, showing us our new truck, and then completing "The paperwork" in an organized and timely manner. Very good experience.

  Sharad Bhatia
6 days ago
I reached out to Shawn Still at McGrath Toyota of Iowa city for a price quote on a used Mazda. He took my ID just to tell me the price. The car was not at their dealership so there was no way I could see it or test drive it. No other dealership asks for ID to tell you the price. That was the end of my interaction. I still can t understand why I was forced to provide my ID for them to tell me the car price. Sales people are known to misuse customer IDs to get approval for their buddies. Protect yourself from Identity theft. Report ID theft to FTC.

  Tiffani Gibbens
a month ago
I had a wonderful experience at McGrath Toyota of Iowa City, I was served by Lesley, Cheyenne and Brian for my reoccurring oil change. Lesley was so kind the entire experience making sure that all my needs were met while I was waiting for my car to be complete. They made sure that my car was spotless, and that I was out of there in a timely manner. Thank you Brian, Lesley and Cheyenne for all your help.

  Mark Martens
2 months ago
I am very pleased with the service we have received from the service and parts department. I own M and M truck and Auto Body, and we recently brought in our 2023 crown for a key fob programing. We had asked not to run our car through your brush wash since they are known for wreaking the finish on vehicles. Through our business, We buff 2 to three cars a month that are damaged due to the Iowa City car washes all going to brushes. After my wife had told service not to run it through your wash, It was not relayed down the chain and was sent through the wash! After getting it home, I detailed it and luckily did not find any scratches.

  Amy Ekland
a month ago
Hunter Schmitt was recommended as the sales person to work with and now I'm passing on the recommendation! Hunter was fantastic! He's responsive and helpful. Just a delight to work with! I love my new Sienna and should I need another vehicle I'll be reaching out to Hunter!

  Calla Hines
a month ago
They caught that our Pre-owned certified Toyota from another dealership wasn't 100% Toyota parts like it should be!**Edited to add: It wasn't McGrath we purchased out Sienna from, but they did a full inspection upon servicing and discovered the issues to make it so I could address it with the dealership we did purchase from. For our next Sienna, we'll be buying from McGrath!

  Doug Singkofer
2 months ago
Jake, our service advisor, was very helpful and friendly. Robert, our service tech. did a great job and provided video of much of the work he performed. I had not experienced that before, and found it very informative. Thank you Jake and Robert.

  Haley Wilson
a month ago
John Blaber was an incredibly patient and hard working sales consultant. He took time to find us the right model, went over several scenarios and options to ensure we were comfortable with moving forward, and worked with our budget. My fianc� and I were very fortunate to have a sales consultant who made the buying process as easy and stress free as possible! We aren t exactly high rolling clients, but he never made us feel like a burden or less than any of his other customers. Thank you, John, for making us feel special and excited!!

  Graham Christy
2 months ago
Best Toyota Dealer I ve dealt with. Josh H and Alexandria made my purchase easy. Josh went above and beyond to help me out when my flights got messed up on my way to pick the car up. I sincerely appreciate your help and hope my next Toyota purchase is from this dealership.

  Darren
4 months ago
Thank you Hunter for your help in my vehicle purchase! I really appreciate your help in informing me in detail about the vehicle I was interested in and its availability, keeping me regularly informed about the vehicle production and delivery date, patiently walking me through the vehicle features and operation during vehicle pickup last week even though it was a busy day for you, and following up with me to see how I was enjoying the vehicle and if I had any questions. Your customer commitment is exemplary! It was a stress-free experience and worth every mile driving in from Chicago! Thank you!

  Bob Temple
2 months ago
Excellent service - prompt and efficient. There were written recommendations for future service but these were not explained to me which I would have appreciated.Shuttle service is available. Waiting area is very comfortable complete with fresh coffee and soft drinks.

  Chris Brown
3 months ago
We are from Arkansas and there were not any Grand Highlanders in Ruby Flare Pearl in the Limited trim within a 500 mile radius of us. I know this because we tried getting a dealership near us to find us one. I did a nationwide search on AutoTrader and ran across McGrath. I called and Aaron Carpenter answered and sent me a personalized video of the car in less than 10 minutes. Long story short, McGrath flew me and my wife to Iowa, Aaron picked us up from the airport, and we were able to drive away in my wife s dream vehicle and her very first brand new car. I was absolutely blown away by their customer service and would recommend them to anyone that values it.

  Diane Neuzil
5 months ago
Curt Dillon was the salesperson who helped my Mom and I to find what we were looking for and was great to point out many features of the car before I had a chance to figure them out. He never got tired of answering our many questions and was never pushy or in a hurry for us to make our purchase decision. I look forward to returning to have several new questions I have answered by Curt.

  Trevor Dotson
2 months ago
We were very happy with the service we received when looking for our new vehicle. Our salesman, Kyle Triplett, was very friendly and relatable. He went above and beyond to help us find our truck. I couldn't possibly recommend him more! If you're getting a new Yota, go talk to Kyle!

  dan t amer hist
a month ago
Our salesman, Derrius, was fantastic. second vehicle we have purchased with him as our point man. McGrath negotiated a fair deal and was flexible in setting up a time to finalize purchase.

  Eugene Weiser
a year ago
These guys are awesome. Mario went above and beyond to get me approved and in a nice care. Their ads on TV are right. You'll ride away for sure. I'm glad I am now part of the McGrath Auto family.Becca in finance was awesome too. She took her time, plenty of patience and explained everything making the buying process as painless as possible.If you have low credit, (548) a decent job and down payment, go here to the Iowa City super store. I highly recommend these guys. They did what I didn't think was possible. A 2019 Toyota Corolla with only 5000 miles, great gas mileage. Can't beat that.Thanks to everyone for the hard work. You all made me feel welcome from the minute I pulled up to the front door.

  Christina Penn-Goetsch
a month ago
My car broke down one night on my way home from work. The next morning, Toyota welcomed me and the tow-truck driver. The staff had the problem solved by late that day and were able to order the necessary parts the next morning. The car was back in my hands in a couple of days.

  Jonathan Morris
3 months ago
Cheyenne Allee was an absolute delight and took wonderful care of me while taking in my Camry Hybrid for it's scheduled maintenance! She was very attentive to my needs and concerns, and has an excellent balance of professionalism and personability.Tech Steven Winter & crew appear to have taken great care of the vehicle while it was in their hands as well. They even made note of a small defect in the gas cap, indicating to me that they did not make compromises on the small details

  Pat Siberz
2 months ago
I was traveling cross country in minus zero weather in my 2019 Lexus RX hybrid and my check engine light told me to get service! I called McGrath Toyota and the service writer Leslie got me in promptly. The mechanic diagnosed a low voltage problem and said I needed a new battery. It was replaced and the problem was solved and I continued on my way. Everyone was fantastic to help.