Maxwell Auto

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Noah Koehler
a month ago
I ve taken my Volkswagen to shops all over the country, and none have compared to Maxwell Auto. During my visit JC went the extra mile to help me understand the issues with my vehicle. It s clear that this is a top of the line shop with an incredibly thorough & honest staff. Highly recommend!

  Chris Brewer
4 weeks ago
Great people. Excellent customer service. Kind and trustworthy from top to bottom. They make you feel part of the team.

  Adam Eckert
2 years ago
These guys are great! Diagnosed a misfire on my A3 in a matter of minutes, Matt and Simeon had me in and out in less than half an hour and kept me from being stranded on a long road trip. Highly, highly recommended for all your Euro car needs.

  Tom Altman
2 years ago
Great service. Fantastic people to work with. They take.time to talk to you and make sure you understand the issue.Thank you. I will be back to keep my Sportwagen running strong.These guys are the place, not the cheapest, but they shoot straight, highly recommend.

  jacob onken
a year ago
I was referred to Maxwell Automotive to look at some air suspension issues I was having on my Audi S6. JC worked on my car and did a great job! Maxwell was very professional and communicated well with me about my car and what was going on. They didn't talk down to me (as they always do at dealers). They even took the time to show me the issues and show me what repair procedure/instalation would be like. Lastly, they were upfront about their pricing and charged me what they initially said they would (and it was a fair price in my opinion).All in all, I highly recommend this shop, if in need again I would not hesitate to return.Service: Steering & suspension repair

  Michael and Diane Sondergard
3 years ago
Many thanks to the entire crew (including mechanic/technician J.C. Thornton and owner Chris Maxwell) for your expertise and attention to detail! As usual, your work was thoroughly competent and professional. In addition, your precautionary actions during this pandemic were especially important, so thank you for taking things seriously. You rock!Service: General repairs & maintenance

  Md. Jawad Mashrur Rahman
a year ago
I used to work on my own car but now due to living in an apartment where they don't allow the residents to work on their cars in the garage, I take my car to Maxwell. They are honest, quick, friendly and highly skilled. Everyone who works there is friendly, I usually have talked to Quimby (sorry if the spelling is not correct) and I have spoken to the owner Chris, who is also a very down to earth good guy. Definitely recommend this business. Locally owned and operated, honest, skilled and friendly. What more do you want from your mechanic?

  joan young
10 months ago
My only complaint is I wish. I would have found Maxwell auto years ago. This is the best team ever!!! They are honest up front and friendly. I cannot express how happy I am with their service!! And I appreciate them so much!!!

  M suit
11 months ago
Can t recommend these guys enough. Very good prices, great work, and great people there. They have done inspections, basic engine maintenance, and oil changes for me and everything has been great. By far the best independent shop in the area for European models. My new go to place in town.Services: General repairs & maintenance, Auto engine diagnostic, Engine repair, Auto maintenance, Oil changeServices: General repairs & maintenance, Auto engine diagnostic, Engine repair, Auto maintenance, Oil change

  Trevor Kurtzhals
a year ago
Maxwell auto was a pleasure to work with. My VW Beetle broke down and we had it towed to them. They inspected my car, and after determining that I didn t want to repair it due to a lengthy list of issues, they didn t charge me for the inspection. I really appreciated their honesty and fair pricing throughout the process!Service: Vehicle InspectionService: Vehicle Inspection

  Ali Charlson
10 months ago
I had a great experience with Maxwell - everyone I spoke with was extremely kind and professional, they clearly explained the issues with my car and gave me a detailed cost estimate for the repairs. Definitely recommend this location!

  SJSpaulding
a year ago
Two weeks ago, I started a road trip across country. The oil light on my daughter's Audi indicated that the oil was low, even though the oil had just been changed. Topped it up. Two hours later, it happened again. We found Maxwell Auto on line, while we were two hours out of Iowa City. She called them and even though they were busy, they were ready for us when we got there. They diagnosed the problem and solved it. They stayed overtime for us and had us back on the road that evening. The mechanics provided the best service I have ever had and I appreciate it. I finished the road trip without further incident and am so grateful for the help and experience. I recommend Maxwell Auto most highly.Service: Auto engine diagnostic

  Nancy Hoffman
2 weeks ago
Exceptional customer service! They very knowledgeable and they explain things clearly! Highly recommend...10/10!!

  bill flynn
11 months ago
We had a noise in the front end of our 2015 VW Golf, we explained our problem to them, they listened to us and communicated the possible problems. Two days later they called and told us what the problem was, gravel was jammed in the front drive area, NO CHARGE!! We are EXTREMELY HAPPY with the communication and service we received!! They were booked up for 2 weeks, but they still got us in and fixed very quickly!! THANKYOUBill and Shelly FlynnService: Steering & suspension repair

  steve ruckdaschel
2 years ago
Fabulous work and so very satisfied. TRUST WORTHY! KNOWLEDGEABLE! FAST! ULTRA PROFESSIONAL!These are the words that immediately come to mind on my first ever Maxwell Auto experience. They have a new lifetime customer in me!Was referred to them by my son and they lived up to every great word he spoke of them.Shout out to Wes. Truly fabulous in his polite, knowledgeable, and honest assessments of what was to be done with my car.Take your business no place else! Maxwell Auto.Service: General repairs & maintenance

  Austin Patrick
2 years ago
My Volkswagen broke down as I was making my way to California for a career change. I was fortunate enough to be near a shop that specialized in cars like mine. I had to fly out to Cali and be car-less for a couple weeks, but when I got back, they found issues that my original Volkswagen dealership missed completely, leaking water pump, fuel tank issues, etc. I was able to make the journey from Iowa to Northern California this time without as much as a single issue. The guys at Maxwell aren't just mechanics, they're enthusiasts for what they do and I think it shows when you enter their shop and the worked they've done. I'd go out of my way if I was traveling just to get my car a quick checkup at their shop, highly recommend.Services: General repairs & maintenance, Engine repair

  Ahmad H.
a year ago
With a market of people that live to rip you off, Chris Maxwell preserves the right values of caring for the customer. I took my 2016 BMW and was very happy with the kind of care I received. I definitely would trust Maxwell with any German car. Don't take it to a dealership, take it to Maxwell and save yourself some time and stress.Keep in mind a few obvious issues where found that the bmw dealership in North liberty didn't find even after checking the car before the sale, and checking it twice at my request after. Please don't trust dealerships with your cars.Services: Tires, Tire rotations, Auto tire replacement, Vehicle safety inspection, Oil change

  Jacey Moeller
3 years ago
I cannot say enough great things about Maxwell Auto! First of all the customer service is outstanding. Great Communication with Chris and Wes. I had trouble with the AC on my VW Jetta and they worked on it until it was perfect! I put a lot of miles on my car with my daily commute and weekend travel and Chris even graciously gave me a loaner car to use for as long as I needed. I would recommend them to ANYONE!! Top notch service for sure!

  Access Systems
6 years ago
Chris Maxwell and his team were more than accommodating to servicing our fleet vehicle on very short notice. They were able to source, price, and install the parts required to get our vehicle operational in under half a work day. The same-day service was outstanding and the prices were very reasonable as well. If Chris and his team handle all their customers with the same level of care and support they showed us, we are happy to recommend them to everyone for their automotive needs.

  Kelly Nelson
5 years ago
I've been going to see Chris and the guys at Maxwell Auto for about 10 years now, and I won't take my vehicles anywhere else. Their prices are great, and the service is amazing. They are always honest and very friendly. They let me know what work needs done and what is unnecessary. I always feel like they are looking out for me which I can't say for other repair shops I have visited in the past. If you give Maxwell Auto a chance you won't need to go anywhere else. I have had large and small jobs done and I always leave with a good feeling and know that they stand behind their work.

  Gerald Redlinger
2 years ago
Maxwell Auto has become, in my mind, one of the most trusted Automotive Repair businesses I have had the pleasure of utilizing. The team is friendly and knowledgeable. Chris (the owner) is simply the best. I trust themServices: General repairs & maintenance, Auto engine diagnostic, Engine repairServices: General repairs & maintenance, Auto engine diagnostic, Engine repair

  Michele Sorrell
a year ago
Maxwell Auto provides exceptional service at a very reasonable price. All the staff with whom I have dealt are very friendly and professional. I highly recommend them.Service: Oil changeService: Oil change

  Scooter
a year ago
I give this business 1 star not because of quality of work. The quality of work was great the first time but Chris Maxwell would NOT stop trying to fix everything but the one thing I came in for. What I came in for was one thing but he kept on adding 1 then 2 then 3 then 4 other things he wanted to do to my car. I kept on having to say only was here for one thing. Chris ended up blowing me off and not doing anything at all and I think it's because I wouldn't accept his 8000$ estimate for things I didn't want at all instead of the 1000$ for what I wanted done.. I think Chris takes advantage of people who aren't mechanically inclined and he tells them they need things they don't.Service: Auto maintenance

  Jamie Zimmerman
2 years ago
I had my Audi Q7 inspected there. They were very thorough, and definitely honest! They know what they are doing and they do it well. Very friendly and professional! You may have to wait to get your car in, but worth the wait!

  Brian Banion
2 years ago
SUPER friendly repairs at a reasonable price. They are always busy as a result, so if your issue is unplanned, they have to work you in . I am and will continue to be a loyal customer. I feel fortunate to have found a mechanic like this in Iowa City.

  Ken Schumacher
6 years ago
Our family has four vehicles and they all have had work done at Maxwell Automotive. Chris and his team treat you with respect honesty ( it might not be what you want to hear but need to)and integrity. I was new to Iowa City a year ago and was recommended Maxwell Auto and I'm glad I was. Great guys, great service. I highly recommend them.

  David Livingston
6 years ago
Over the past year, I've gotten to know the guys at Maxwell automotive. Every time I have taken my Audi A4 here for any work, it has been done quickly, completely, and with the highest level of quality. Their prices aren't necessarily cheaper than the rest, but they are around the standard pricing for private shops in the Iowa City area.I am a home mechanic that knows cars fairly well, and am naturally critical of most car shops. However, I highly recommend Chris Maxwell and his team of mechanics. Chris and his team have consistently won me over with their knowledge of Audi's, their clear and fast communication with me, and their flexibility with me as a fairly picky owner.

  Haley Flenker
6 years ago
Chris and his staff are fantastic to work with. They are friendly, helpful, trustworthy, and great at communicating and conveying information that the customer needs to know. I struggled to find a mechanic in the corridor to take care of my Audis and once I found Maxwell Auto I will not go anywhere else!

  April Bohnenkamp
4 years ago
I've used Maxwell for a few jobs, both large and small. They always treat you with respect and courtesy and go above and beyond to make sure your car gets back to you in better shape than when you brought it in. Prices and timeline are incredibly reasonable and I've never had an experience that was anything but 10/10 here. Great work and great people; I literally recommend them to everybody I know needing car repairs.

  Kevin Ledford
5 years ago
OK to start off, I never usually review places but i feel Maxwell auto is very deserving of a 5 star review, My Audi has a ton of issues and Chris has helped me make a game plan to fix all the issues. they will keep you posted on all the problems they find on your car and will even let you look at the issue for yourself in the shop. They are a true honest mechanic shop and will do anything to help you get your car back on the road. they also keep it in budget. The main thing i see is Chris doesn't put money first, He puts his customers first and gets the job done.