Hanson Automotive Inc

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Kathryn Lunday
3 months ago
This place was referred to me by my insurance when I needed a dent fixed, and I'm so glad it was! Everyone I spoke to was so nice and helpful. I wasn't expecting my car to get done so quickly since it was around the holidays, but it was done within just a few days and they were nice enough to buff out some paint from a previous incident. Craig and his team are so great, if anything else goes wrong with my car, this is definitely where I'll go.

  Charles Cranston
a month ago
Jim, the technicians, and the front office staff are all good people. Pricing is fair and often beats estimates from other auto repair shops. I have had auto body work done here, it was done professionally, and they handled all the insurance work.

  Dennis Griffith
3 months ago
Love my new Goodyear Assurance ComfortDrive on a 2018 Ford Escape Titanium!!! Have them on a 2014 Honda CRV as well. They give the smoothest ride possible. Thanks to Jim and the crew. They provide exceptional service!!!

  Craig Ash
3 months ago
See Hanson Auto for all your repair needs! Paint-less Dent, Collision Repair, Mechanical, & Towing. Locally Owned & Operated for over 40 years!

  Joe Moslemian
6 years ago
A very friendly business that does great work. I had some silver panels on my motorcycle painted black by Kyle at Hanson Automotive. Before and after photos are included in this review. I am happy with the results and would recommend giving this place your business.

  Chia Fu
9 months ago
The team over at Hanson Automotive are extremely nice, transparent, honest, and extremely fair on their price. They managed to get my car in and fix it on the same day. Will be coming back! (thank you all)Services: General repairs & maintenance, BatteryServices: General repairs & maintenance, Battery

  Susan Schmitz
11 months ago
What a great business. My husband and I had a problem with our car on our way to Iowa City. We stopped here to see if they could help-- or suggest someone who could. They took care of us immediately (we were from out of state) I can't express just how grateful I am to them for their help. They have excellent service and are so friendly and honest. Not many places like that in the world. So glad we stumbled on to them.Service: General repairs & maintenance

  Ting Lu
4 years ago
Hanson is a professional and reliable auto shop that I will definitely recommend to anyone! The service is excellent and I am completely satisfied with the result. I found Jim because his business has the best reviews, and that turns out very true. I am so glad I have found an auto shop that I could TRUST with. He pays close attention and he is able to finish the work in a good amount of time. What makes Jim the best auto shop owner is that he even suggests me to go to the dealership for something that might be under the warranty before I pay him to do. All in all, the best auto shop you could ask for! Thank you, Jim!

  Brandon Deatsch
2 years ago
I have been going too Hanson auto for a few years now, I have always gotten great service and great repairs, Hanson auto is hands down the most trust worthy and best auto shop in town, Jim and his associates are always honest, they treat their customers like friends and they are straight forward no BS people. They are very understanding, Jim is a great guy. They work very hard and they are FANTASTIC at what they do, I am happy and grateful that I have such a reliable auto shop near me.Thank you too anyone that works there for what you do.I highly recommend this auto shop to everyone, even if you live out of town I promise you that it is worth the drive, car parts are a bit pricey right now everywhere, but if you want your car fixed properly and taken great care ofgo to Hanson.

  Rebecca B
3 years ago
I can not say enough about how thankful I am to Hanson Auto. They fought hard to make sure my car had the right parts when my insurance was being less than helpful. Everyone I spoke with took the time to explain the process, why repairs were being done the way they were, and the details of the bill. I felt safe in knowing my car and I were well taken care of by a group of people who genuinely care about the work they do.Services: Painting, Body & Trim

  Carol Samuelson
9 years ago
Just finished with our first experience at Hanson Auto in Iowa City! We were very pleased with the quick, friendly service, and especially happy with the many options Jim gave us for the repair. It is rare to find such pleasant, honest people to deal with. We highly recommend them to anyone needing work on their cars! Thanks so much for making our little fender bender into a great experience!

  David Schwindt
2 years ago
Hanson Auto did a great job helping to bring our SUV back to life after a collision. They quickly found the needed parts, kept us updated on the progress, and the results were fantastic. Our vehicle drives as well as it did before the collision and, while I hope I never need these services again, I wouldn't hesitate to go back.Services: Auto glass repair, General repairs & maintenance, Auto engine diagnostic, Body & TrimServices: Auto glass repair, General repairs & maintenance, Auto engine diagnostic, Body & Trim

  Marty Spellman
2 months ago
Awesome customer service. Last minute call and took us in right away and was more than welcoming to help us.

  Paige Etten
3 years ago
This was my first experience going to Hanson Automotive, I was given two recommendations by family to get my truck fixed there due to the great service they had received. I was not expecting my truck to come out of the paint booth looking better than I ever imagined it would, let alone expecting the staff & owner to accommodate to every thing that worked in my favor instead of theirs. The process was done fast and timely as possible and I was beyond impressed with their efforts. On top of that, everyone was beyond personable and friendly every time I walked in the door. I was given more than I ever expected from Hanson Automotive and for that reason alone they will hold all of my future business and referrals.I personally work at a motorsports repair shop and understand how the industry process goes. Walking into unfamiliar repair facilities can be nerve-wrecking and leery, but Hanson blows any other place out of the water due to their great staff, highly advanced machinery and knowledge. You will walk in welcomed and walk out feeling refreshed.Thank you ALL for the wonderful experience, laughs, hard work, time, dedication and results you have given me and my truck !! I m beyond thrilled with the results and will be back time and time again.

  Josh Falk
4 years ago
Great people, great service. Wouldn't go anywhere else.Wanted to expand my review after having moved across the country. The customer service we got here is unlike any we've gotten anywhere. I keep taking my car to different places hoping to get the same kind of care and service that Jim gave us at Hanson's. It was always clear to me that he really cares about taking care of customers - I always brought my car here for oil changes because I knew that they'd give me a heads up on things I should be keeping an eye on without pressuring me to get unnecessary work, like I've experienced elsewhere. This place is a gem in the auto repair business, and I wish we were still around to give them our business.

  Ezra Layman
9 years ago
When my truck was broken into and needed repairs to the door, I took it to Hanson, where they fit me into the schedule promptly, and most importantly, got it fixed right the first time, they were able to deal with my insurance company to adjust what was covered by the insurance. They also called me periodically to update me on the progress on my vehicle. The quality and level of workmanship on the repairs and the paint was top notch. Bottom line, these guys are good to go, I would certainly recommend them to anyone, and I will return to them for future work.

  Mark Klein
4 years ago
Excellent work and people. Jim and the guys are very meticulous. Started bringing my car to Hanson a few years back when I lived close. Now I drive 2 hours when I need a repair because of the great work they ve done.

  Andrew Philbrick
10 years ago
I had a minor accident that put a hole in the front bumper of my 2002 Volkswagen Jetta. I stopped into Hanson after reading the great reviews and was not disappointed. Jim started off by insisting he use genuine Volkswagen parts for the repair and was able to push back on the insurance company who wanted us to use a re-manufactured part. When he had the parts, I dropped off my car on Tuesday evening and it was ready to pick up by noon on Thursday. I'm very pleased with the turnaround and the attention to detail Hanson Automotive provided. They were very flexible with my schedule and afforded me the use of a loaner vehicle for the brief time my vehicle was in the shop.Overall, I would recommend anyone to use Hanson Automotive for any vehicle.

  Elizabeth Skogerboe
5 years ago
Hanson Auto has been fantastic - I have been to a few other places in Iowa City, and haven't received half of the high-quality service that I have gotten at Hanson's. They are friendly, efficient, trustworthy, and fast. I feel that I can truly trust their word and their quality of work.

  yvonne garland
12 years ago
Recently I had an accident leaving my Vehicle destroyed. My insurance company wanted me to take it to one of their recommended garages but since it s my choice to use whom I wish, I decided to use Hanson Automotive. I have used them for mechanical work in the past and have always been more than happy and after reading their body work reviews on line I knew they would take care of me not take advantage. Jim & Josh have always gone out of they re way to save me money and get me back in my vehicle fast.As soon as I arrived at the shop I was overwhelmed with the great customer service and the immediate help dealing with the insurance company claim. I made two calls, the first to my insurance company and the second to Hanson Auto and I didn t have to do anything else. The owner Jim Hanson made the whole process smooth and painless. He also overheard me get upset with my insurance company when I realized I didn t have rental coverage, Mr. Hanson immediately stepped up and informed me his shop offers free Loaner Vehicles!!!!I picked up my vehicle tonight and was elated at the sight of what looks like a brand new car!!!! Kyle Hanson did my paint job and it s a perfect match!! This young man is a perfectionist. Not only did he do an amazing job but he also took the time to buff my headlights and make them look brand new!!!But wait they didn t stop there . My car was returned to me cleaner than when I brought it to them!! Evan Hanson looks to be the youngest at the shop detailed the inside of my vehicle. You could tell he takes pride in his work and work ethic definitely runs in this family. This young man is going to be my new detailer!!!This Auto Shop s Customer Service is the best I have ever come across. The owner and his staff will do whatever it takes to deliver excellent work at high standards.It s nice to know there are businesses out there that still do work for the Customer!

  Jeremy Bullock
5 years ago
Jim and the folks here took great care of us! My teenage sons were on a road trip and accidentally filled the tank with diesel instead of unleaded. (Oops!) They went and got the vehicle, spent a few hours cleaning the gas tank out and getting the vehicle back on the road! Same day service! Really appreciated by our family!! Fair prices and a great outfit to deal with! Thanks, Hanson s!!

  Allison Gibson
11 years ago
I hit a deer on Hwy 6 coming into Coralville on a Saturday night, and decided to take my Highlander into Hanson's based on the google reviews. I sure am glad I did! They were able to get it in right away on Monday and worked with my insurance company to get all the parts approved and me back on the road. Jim kept me in the loop the entire time, calling to give me updates on what was going on and what they were still waiting for on order, and a time frame for completion. He was also great at explaining to me the parts that needed to be replaced and where they were located since I am not familar with mechanics. My Highlander came out looking better than ever! The paint match was perfect and they even cleaned out the inside for me. They were a dream to work with and I am so glad I looked them up!

  Erik Zimmeht
6 years ago
Excellent customer service! I hit a deer shortly after leaving UIHC. Hanson's was recommended by our mechanic. From start to finish, Jim and his team took their time to explain what was going on and always asked if we had any questions. We couldn't be more pleased with the outcome! Thanks again for everything, Hanson Automotive!

  Levi Hall
4 years ago
I brought my vehicle to Hanson auto last year for a repair which their workman misdiagnosed, when all was attempted the car was not running and would be prohibitively expensive to repair.Despite this negative experience however I would recommend this business. After several days of effort on their part, considerable expense, and dozens of man hours the owner ultimately decided not to charge me for any of this work (including the tow, and diagnostics) upstanding and ethical business practices such as these are laudable and I would not feel uncomfortable using their services in the future.

  Panda Monica
4 years ago
I am happy with the quality of their service and professionalism. The staff was patient and responsive to my request and questions.The work on my car is of high quality, so you have no worries about your car when choosing them.In terms of pricing, I think price is a matter of opinions, so it is each customer's judgement.

  Brandon L
6 months ago
Super happy with the results on my Model Y. Thankful for Hanson's communication and transparency!

  Chuck Anderson
4 years ago
Not sure I want to let the secret out, Hanson did a great job. Car was put together with oem parts, Jim handled all the paperwork and adjustments to get it back to new. I've had other body shops that won't put the extra effort in once they get started and find something else damaged they would submit the addition and didn't tell you until they were done that the work was incomplete. Not so at Hanson, they fix whatever is damaged and fight for you the customer.

  Leah Heick
9 years ago
Hanson Auto is Great! I was reccomended to them by a friend. They go above and beyond to repair your car. My car went in for a rear end collison, although it didnt look like there was a lot of damage, it turned out to be more than could be seen. I picked my car up and it looked better than when I bought it. The paint job is better than I could have imagined. My insurance wouldnt allow a rental- Jim went out of his way and gave me a loaner of his. I would and will reccomend this place to anyone needing body work done!

  Ben Walizer
10 years ago
This has been one of the most helpful automotive experiences I have ever had. They were honest,quick to fix, and most importantly reasonably priced. We took our car in on a Wednesday for an estimate. They had the parts in by the next Tuesday and work done by Wednesday. Very quick to get work done, and very nice to work with!

  Rob Duwa
4 years ago
Highly recommend. Very professional shop that does great work and treats their customers like friends. Many people find it hard to find a place in this type of work they trust. That's not something you need to worry about with this place. Jim and his mechanics are as straightforward and honest as they come.