Details Plus Collision Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  David Grissom
a week ago
Allen and hus crew are top notch body repair guys. Highly recommend!

  Jenny Terrell
9 months ago
When I wrecked my car, I went immediately to the collision center my insurance company referred me to for a quote. I called my husband and told him about the wreck and he said to leave there and take my car to Details Plus Collision Center in Indianola. He proceeded to say, this is the best collision shop and he wanted only them to fix my car. He thinks the guy that works there does fantastic work. I wish I knew his name. Debbie, the co-owner was great too. Wrecking your car is stressful, yet I left that day stress-free. My car is repaired and you would never know I was in a wreck. Thank you! Job well done!

  Delois McWilliams
a year ago
First the good: the work done on my truck looks good and was completed in a timely manner.The not so good: When I went in to schedule the work done on my vehicle I asked up front if the cost reflected in my estimate is what I would need to write the check for. I was told, Yes, unless we get in there and find more damage than we initially saw. But then I was asked if they could take a copy of the insurance estimate, which I allowed. The insurance had issued more money than Details Plus estimate had shown. In fact I had 3 estimates and all 3 were within $100 of each other.When I went to arrange pickup of my vehicle and confirm price/cost, the folks at DPCC insisted that I owed them the entirety of the insurance estimated cost despite the fact that no further damage was encountered. They wanted me to just sign the check over to them which was impossible because I had already deposited it into my account. (To be honest, I was excited to have an unexpected $400 to put into our propane tank for a quickly approaching winter.)DPCC said they accidentally left off the cost of painting the bumper, which in their estimate was MORE than the insurance had given us. So apparently DPCC are incompetent at providing accurate estimates with a $500 difference in what their original estimate was and what they ended up charging me. If it had come out of my pocket, it would have really put me in a financial bind.I hesitate to believe that their estimate was that far off the mark, however, considering the fact that I had 1 slightly higher estimate and 1 slightly lower estimate from other body shops. (Less than $50 both directions)I recognize that I should have never let them see the insurance check/estimate. My bad. That won t happen again. But I did and now I know to take any future business elsewhere and I will direct all my friends and family away from this company. Do not recommend.Service: Body & Trim

  Larry Morris
8 months ago
My car looks amazing! The original estimate in time and money was right on. It was a pleasure working with them.

  Billie Crowe
5 years ago
The Details Plus team did an excellent job on fixing our car and were so easy to work with! I am very pleased and would highly recommend them! This is my 2nd time using Details Plus and though I hope not to hit anymore deer, I know where to go if I do.

  Ben Christensen
2 years ago
I had my car fixed last week, and had great service. Details Plus was very accommodating of my schedule, and finished on time as promised.The quality of the body work was outstanding.

  Sherilyn Backstrom
3 years ago
Our experience was nothing but positive! Everyone we worked with were friendly and helpful. Quality work that was finished quickly and our car looks as good as new! Great people, highly recommend them!!

  Jessica Anderson
2 years ago
Horrible customer service, never answers the phone and voicemail Is full. Took over a month to look at my truck then made a false claim to my insurance not stating all the damage that was actually done in the wreck and claimed it was all cosmetic, but my motor is actually totaled. Then didn t have vehicle ready (like they told us they would) when we came to pick it up. Just a terrible experience and would not recommend them!

  Faithe Keomanivong
2 years ago
Allen and his team did a great job getting the dents out and matching the paint color of my car. The work was done quickly and they were all very friendly while answering my endless questions.Services: Painting, Body & TrimServices: Painting, Body & Trim

  Matt Wadle
2 years ago
This was the second time we took our vehicle to Details Plus. Both time I got my vehicle back looking great!!! Great place! They take care of their customers! Thank you so much for all you do!

  Michael Crowe
5 years ago
ABSOLUTELY THE BEST CUSTOMER SERVICE in Indianola. Not only did, what I see as, a fantastic job on our Acadia when we hit a deer, but even though nobody else could see it, there was apparently a hair-line crack in the bumper that they were DETERMINED to fix. 3 days and we had it back. We drove to Des Moines, and we were losing radiator fluid, BAD! Called Alan and Deb and they came right up with a loaner, took the Acadia to fix it, a couple days later, good as new!!! GREAT COMPANY!! Thanks, Alan and Deb.

  Cindy Rodgers
2 years ago
Great staff and wonderful to work with. I appreciate there expertise. Plus washed and cleaned up my car. I ll recommend to anyone that inquires.Services: Painting, Body & TrimServices: Painting, Body & Trim

  Bruce Oliver
5 years ago
A great place to get your vehicle fixed after any form of damage. Also a great place to get most pickup accessories. We always take our cars there to get fixed and have always had superior service!

  Keane Fillipi
3 years ago
The craftsmanship was impeccable. They were easy to work with and very accommodating. Both vehicles that were worked on looked like new when they were finished.

  Michaela Wisecup
4 years ago
Got told my parts were in so I made the appointment to get my car fixed. Come to find out my parts weren t in on the day of my appointment so it got delayed more days.

  Michael beach
4 years ago
Incredibly fast turn around and great looking work. I can tell they take as much pride in my vehicle as I do.

  Maria Bowlin
3 years ago
They are amazing! Super helpful and honest people. I would recommend them to anyone!

  Rusty Murl
3 years ago
Alan and his team always treat me well and do great work.

  Rita Nierling
6 years ago
Very easy to work with, did an excellent job on the repairs.

  karen mccoy
5 years ago
Great people to work with! Great work on the car (multiple times argh!)

  Gabby Meece
3 years ago
Always great service!!!Insurance slows it down. That's a shame.

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4 years ago
would not recommend this place to anyone, very rude horrible customer service.

  Jamesina McLeod
2 years ago
Very fair and excellent service.

  Pete Walker
3 years ago
Great service. Great people.

  Stevie Eaton
10 months ago
Horribly unprofessional