Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Mindy Beekman
7 months ago
We needed a special tire for one of our antique gas engines. They did not have it but when we found one they were more than happy to mount it for us!
Kathy Lankford
6 months ago
I took my van to get looked at. They got the parts ,and had it fixed the next day. Thank you.
KYLE KEITHLEY
a year ago
Satern Service Center LLC has done work for me a long time. It is where one should go in order to be certain the work is completed correctly first time. Plenty of other capable shops in the area for sure. You will notice a difference when you speak with them even by phone. They put a laser focus on the customer's problem.
Cindy R
a year ago
Took my car in for a routine oil change, had it done in 15 minutes. All staff from the front desk to the auto tech were efficient and pleasant. Price was outstanding. I'll be back! Thank you!
David Howey
2 years ago
The person answering the phone talked on the phone with a tone like it was inconveniencing her to talk to me. I was refused an estimate for the work at first then was given an estimate that ended up being half of what the total was. My wife gave her phone number after dropping the car off but when I called to see if the work was done yet, the person on the phone responded with an indignant tone that my wife didn't request a call. How am I supposed to know it's done then and why else would she give her her number? When I went in to pay, there was no customer service, I felt like I was disturbing something just by walking in. Again, the bill was higher than I expected but I paid it. But I won't be going here again, because of the poor customer service. You shouldn't feel like I'm being a nuisance by just walking in to payor by calling a business to get some work done.Service: General repairs & maintenance
Cortney Janssen
a year ago
If i could give this place no stars i would! The lady at the front desk if freaking awful! Horrible customer service!! For a small business they should worry about taking care and helping out locals! Not suprised that people just go to Wal Mart when the service is the same, cheaper and faster! Screw this place!
Cristy Meyer
2 years ago
Great family owned business. Brenda, friendly face at the front counter, is AMAZING!I bought 4 new tires and I was more than happy with the price and service!
Denise Moon
3 years ago
The owners were great and very nice. They got me in right away and worked on my tires in a very professional manner. I was very pleased with their service. I would highly recommend their services to everyone.
Rachel Powell
3 years ago
The most AMAZING customer service from Brandi up front to Ryan & Brian in the shop! Fast and affordable service. I'll always take my vehicles to Satern's!
Natalie Kelling
3 years ago
They are very nice people always. Ive known them forever. Always great service when you go in there. They are all very friendly too.
Erica Midkiff
5 years ago
If I could give "0 stars" I would. My vehicle has been "on their list" for 13 days and been parked in their lot for 5. They have flat out lied to my father about having the vehicle in "the shop" on two separate occasions. Here we are approaching two weeks and again today I was told it "will be looked after I put these tires on". Yet it still sits, undiagnosed but with a dead BRAND NEW battery because they had enough sense to try to turn it on in the parking lot.
Scott Smith
3 years ago
Excellent service. Called at 9:15 am to get my oil changed. Said be there at 10. Got there at 9:45 and was out if there by 10:15.
Joyce Blair
a year ago
Very helpful to me & daughter,very friendly .enjoyed the service.
Jillian Kathrens
3 years ago
Great service and prices. Always willing to help no matter my tire issues. Thank you.
machovec racing
2 years ago
Brought in a tire that needed a good patch and a bead fixed they fixed the bead issue but couldn't seem to find the hole in the tire went flat over night
Bill Miller
a year ago
Great guys that really tried to help, but thanks to scheduling on my part, I didn't have time.
Steve Gord
5 years ago
Excellent service at a fair price...friendly people that won't screw you over !
Justin Hellickson
2 years ago
Great place to take your vehicle! They will treat you right and give you honest answers!!
G B
2 years ago
Amazing !! So friendly ....helpful kind !!! Happy to have found them !! Taking service etc there!!!
Steve Olson
2 years ago
Great place to deal with. Stopped one day, got truck in the next day.
Joseph Hanrahan
4 years ago
Great service. Helpful and very easy to talk to.
James Ludolph
9 years ago
Great experience with these guys. They are my go to for auto issues now.
Julie Chambless
4 years ago
Awesome place to go. The service is top of the line.
Todd Hiemstra
3 years ago
Best service in the state, friendly, reasonably priced and knowledgeable.
Barry Ellis
a year ago
Great bunch of individuals to get your tires from.
Brooke Anderson
5 years ago
Horrible Customer Service, getting yelled at on the phone and then hung up on. Never going there again.
Jennifer Wyckoff
3 years ago
The staff is the greatest!! Always take care of us!!
Dean Olson
2 years ago
Great people, good prices
Gabe
2 years ago
Quick Turn Around. Great honest pricing.
Timothy Fuhrmann
10 months ago
Very helpful and experienced