Humboldt Motor Sales, INC.

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Nancy Echevarria
9 months ago
My husband just relocated and had a concern that they wouldn't be able to honor our Car. Maintenance Insurance. My husband came in and was greeted with the utmost care. They had everything confirmed regarding our service plan. It just so happened that we had service that needed attending. Within a few hours we were serviced and given a loaner car. The Receiptionist Karen was very professional,efficient and friendly. My husband and I are looking forward to many years of friendly,professional service!

  Samantha Kunkel
4 months ago
Went here to buy another more reliable vehicle. Bruce helped us in every way. The service was awesome!

  Alison Gearhart
a year ago
1-Star is generous! Our family recently moved to the area and never would I ever imagine we would be treated as poorly as we were by Shawn and Dean the Service and Parts Manager at Humboldt Motor Sales....we chose this because it is a GM Certified service center.We have been having troubles with our Traverse not starting so my husband called the service department & discussed everything with them before we paid to have it towed to Humboldt Motor Sales. I called a few days later & I spoke with Shawn/Service Manager who was immediately rude & abrasive, as if I was bothering with my questions. All I was doing was calling to find an ETA on when he thought we could expect an update & found out that they were not going to look at it for another week or so because apparently the mechanic was going on a week long vacation. Shawn said that we could pay to have it towed somewhere else if we wanted too. We obviously decided to keep it at Humboldt Motor Sales even though they clearly knew about this vacation when we called them. We figured, stuff happens and we would be patient. Today, we were told that we could come & pick it up, and paid $122-ish for them to tighten the battery cable which clearly was not the issue. � We went & picked it up, drove it about a mile to the elementary school to get our kids & while driving away from the school, it died. We called Shawn & he drove down and confirmed, it was dead. His response to the problem was that we could pay to have it towed back to Humboldt Motor Sales & that it was going to be a few weeks before they had time to even look at it again & then his next sentence was "actually, I am not sure we even want to help you because vehicles like yours are just a time suck and take too much time to figure out." They left my husband stranded on the side of the road with my 8-year-old.� I am speechless, the man treated us like we are worthless and not worth his time to help us.� I pray the owner reads this because it is people like Shawn that ruin a company's reputation!

  Shannon Gearhart
a year ago
Horribly rude service managers. Not upfront about a time line before I payed to have a vehicle towed to them after commenting on that fact was told I could pay to have it towed elsewhere. Told vehicle was fixed drove it for a few miles to have it die on the side of the road within 40 minutes. Atleast he came to confirm that it wouldn't start then told me I could pay to have it towed again to there shop but wouldn't be able to get to it for a couple weeks and that he really didn't want to have it back because these issues take way to much time then left me on the side of the road with my 8 year old. Luckily I was by a friend's house. Also charged money for services they didn't provide do yourself a favor and go elsewhere for car repairs

  David L. Steel
10 months ago
I am so Pleased with this dealership, I ve purchased two vehicles from them. Very satisfied with my purchases. They go the extra mile to see that your satisfied with your purchase. When I think about another vehicle, I always check their website.

  Leo Kohs
6 months ago
This place's part department is literally a joke. They have the part in stock #15765610 but won't sell it to me because they fit his truck and it's discounted, and he might need it someday!!THEN REMOVE IT FROM YOUR INVENTORY!!

  Mark Daniels
a year ago
The guy in the service the rudest guy.. I just had a question and got an attitude. I won't be taking my truck there or buying a vehicle there. I was friendly and they acted like I was a nuisance. Why buy a truck or car from them if you are just going to be treated like trash if you need service.

  Sonna Gochenour
a year ago
We dropped off the car and it was ready in time. They rotated the tires because it was time. Love the fact that they keep such good records in the cars that are serviced there.

  Steven Solheid
3 years ago
Great smaller dealership. I drove 200 miles and picked up a great vehicle at a great price. Nate did a great job with being available and communicating through out the whole sales process. Thanks Humboldt Auto Sales for a great car buying experience!! I would recommend this dealership!

  Denise Johnson
a year ago
I had a recall on my the GMC Terrain and they took care of everything as quick as possible very easy to work with

  Don watts
2 years ago
Great place. Customer service is great, Nate is awesome to work with. Bought 2 vehicles from him now and absolutely no issues.

  Dale Wempen
a year ago
Great honest pricing, fast service,Feel really appreciated when you walk in

  Steve Olson
7 years ago
Bought my first ever new truck there. A pleasure to deal with.

  Lance
4 years ago
Had a great salesman Bruce. I would buy another vehicle there.

  Jason Christensen
5 years ago
Spent 1k trying to fix a braking issue. Never fixed it never reimbursed

  LaVonne Beneke
a year ago
They are efficient and get it done fast

  Ummm Hello?
4 years ago
Awesome, friendly employees!