Brown's Family of Dealerships
4.6 (46)
202 US-52, Guttenberg, IA 52052
(563) 252-1611
victorywithbrowns.com
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Service options
- Delivery
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Ken Gebhardt
a week ago
Great Service provided by Browns Body Shop on repairing my White Chevy Tahoe after a deer hit. They helped me with every step of the process from starting with the estimate and working with my insurance company to making sure that it was repaired properly and in a timely manner to my satisfaction along with providing a loaner car so that I had transportation during the repair process. I strongly recommend Browns Body Shop in Guttenberg.
Mark Trotter
2 months ago
Courtney in the Body Shop helped me connect with Rich Miller to get me my new truck! They both went above and beyond! And So far, so good with the new to me ride! Thank you!
Brandan Rice
4 months ago
Great people, but bad Prices. Went in for a path on my tire. Charge me 40 dollar's for it. DISCOUNT TIRES will path it for free. Others told me anywhere from 15-20 dollars. Dont waste your time here.
john kinter
6 months ago
Preston and Grant were the greatest help in purchasing our new 42 view park model RV. Transaction was super easy and fast. A+ gentleman!!!!Thank youJohn Kinter
Rodney Mclane
7 months ago
I had Brown's Body Shop in Guttenberg, Do my body work on my 22 Ford Explorer after a accident !!They were quick /fast and know what they are doing! Courtney and her crew took care of me like a baby and my vehicle - and gave me a good loaner car whileworking on my Explorer !!They answered all my questions to a tee !! They do excellent work I HIGHLY RECOMMEND COURTNEY AND HER CREW!!GREAT JOB TO EVERYONEI Will be back someday I'm sure lol Rod McLane Guttenberg
Christine Holcomb
7 months ago
Oh my brakes they were a squealing!I contacted the service team and scheduled an appointment as I was so embarrassed as I was driving through the parking garage in Rochester.The summer road construction was in full force between Guttenberg and Rochester, MN so I was late for my appointment. I contacted Ron in Service who said with a calming voice - no problem, just drive safely and we will see you soon .I appreciated hearing that and understand they probably can t always accommodate moving your appointment on the same day.Once I arrived, the service team went to work and I can say I no longer have squealing brakes!I appreciated the lounge area and spoke with some of Brown s team members, new staff who are getting their feet wet there and some who have been there 30+ years!Thank you Brown s for always making sure the customer is taken care of and making a person feel like family.I will definitely be back! (Does one of those new boats or RV s have my name on it? Only time will tell!)Keep up the great work and thank you again!
Julie
2 years ago
NEVER EVER take your vehicle to Brown's in Guttenberg!! My vehicle has been there for over 2 wks now and its still not done! I just get the run-around and dealing with extremely rude people. Now apparently the battery is dead (brand new 2 weeks ago). The only reason it would be dead is if they left everything on!! UNBELIEVABLE !!! We have bought many vehicles from there...NEVER AGAIN!!! They just lost a ton of business!!! ZERO STAR RATING
harley Larson
a year ago
I was absolutely very happy with the service and the helpful team that browns had the day I stopped to look at an Ford Expedition that I fell in love with, and with the amazing team that works there I was able to pull off the lot with a new car and a big smile. I will definitely be going back for my next car when I m in the market for my next car.
Tyler Donahue
3 years ago
Great service at Brown's Sales and Leasing. I recommend working with Wes Lawson in Elkader. He did an excellent job and I will certainly buy from him again. No pressure and extremely knowledgeable.
Tracy Deutmeyer
4 years ago
I was super cautious about vehicle shopping, as a women I ve never had good experiences. Greg was awesome to work with and made me feel comfortable asking questions! Everyone there was very friendly! Great over all experience!
norma fish
4 years ago
Our salesman,Ben was great at explaining every detail to us as it has been 10 years since we bought a new car and things have changed a lot in technology.Everyone was so helpful and easy to work with,we are very pleased with our new buick.
Kristy Koehn
4 years ago
Ben and Travis were both great to work with and very patient with me! Ben helped me chose the perfect car and I couldn t be happier!
Connie Kleinschmidt
4 years ago
I have been bought several vehicles from Brown's over the years and the awesome customer service is what brings me back every time! Always a pleasure to go there.
Linda Johnston
3 years ago
The staff at Browns are great.. Greg in sales and Travis in finance helped my get my new jeep.
Andria Mclaughlin
4 years ago
Everyone was friendly and helpful and they got me in the car I wanted. Priced a bit high but they're willing to go the extra mile.
Eli Shaw
4 years ago
Great friendly service. Have all the important details of suggested manufacturer maintenance on my car to be done and when.
Lee Gamm
3 years ago
You can expect expert service for your vehicle at Brown
Gary Droessler
2 years ago
The Brown team is GREAT!!!
Jon Bushaw
3 years ago
There service department, especially Cindy are the best!
Stanley Bockenstedt
3 years ago
Wes is always awesome to deal with
Allan Sundermeyer
3 years ago
Was in and and out in a timely manner