Granger Ford

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  vegashd
2 weeks ago
Best buying experience ever! Chip and Shelby were easy to work with, the best sales staff ever! Flew in, was in and out of the office in less than 10 minutes. Chip went over things with my truck and I was on my way!

  Tyler Sanchez
2 days ago
I had an amazing purchase experience at this Ford dealership! Amanda (Sales) and Jordan (Finance) made the entire process very comfortable and enjoyable. Looking forward to my continued service through Granger Ford. Amazing team! Thank you!

  Bob James
a month ago
Had a great experience with Angel and the entire team. I became impatient waiting for a vehicle I ordered and found one at Granger that had all the options I wanted. Was able to reserve over the phone and pick up was simple and quick. My new vehicle is everything I hoped it would be. Love it!

  Christoph Puetz
2 weeks ago
I just got back from Granger Ford with new F350 Super Duty. I am very happy with the truck and the whole transaction - from ordering all the way to taking delivery of the vehicle. I had never ordered a vehicle before and Hayleigh helped me through the process making sure I get what I wanted.Communication was good all the way. Shelby had all the paperwork ready to go when I arrived and I was in and out driving away in my new truck in no time.Thank you for this very pleasant buying experience. I would not hesitate to buy my next vehicle from Granger again.

  Thomas Culp
a year ago
I can't say enough good things about Granger Ford. Samantha did a great job keeping me informed during the long order process for our Maverick. She called and made sure the rollover order went without a hitch. When our truck came in, she made sure to accommodate our schedule. Samantha and Shelby made the purchase process easy and fast. The private offer on the college discount we used were all in place and there was no pressure to purchase any extras. I'm so pleased with Granger and my experience. Ford should reward great dealers like Granger.

  Yosvaldy Fernandez
a week ago
My experience with Granger Motors was exceptional from February 2023 to March 2024 when my truck arrived. Not only do they have the best prices in the US, but their team is top-notch, communicative, and very professional. I want to thank Amanda, Britney, Jasmyn, Shelby, Hayleigh, and Zach. You guys are amazing! If you are looking for any Dodge, Ram, or Ford vehicle, this is the right dealership to purchase your next vehicle. It is the only distributor that charges a fair rate. In Florida, each dealership asks you for $999 in fees, Granger only $180. I also want to thank Hayleigh for helping me with all the coins for the car wash, you were amazing and saved my day! I will not hesitate in my next vehicle purchase, Granger will always be my first choice. Thank you Granger team, you are doing incredibly well and have the best team!

  Tyler
a month ago
Samantha, Angel, and Seth all got me in and out within 30 minutes without issue. Negotiated via email and drove in from Chicago. Super pleased with the buying experience and would definitely recommend to anyone in the area. Great prices and the place is full of dog people if you have your dog(s) with you.

  Daniel Hunter
10 months ago
I flew in from Alaska to purchase from Granger due to their great reputation among Mustang enthusiasts. It was worth the trip. All-around the easiest car buying experience I ve had. Savannah and the finance manager were both kind and helpful! I will be back.

  Steve Smith
2 months ago
I had a great experience ordering a new F350 from Granger. The entire process dealing with Clip & Eric went very smooth. They picked me up at the airport. Once I arrived at the dealership Chip gave me a introduction to the features on the vehicle while Eric took care the of paper work. I was on the road to AZ within about an hour. Zach you have a great team. Thanks!

  Ryan Purser
2 weeks ago
The entire process was smooth and quick. Their selection of vehicles is amazing and their prices are amazing. I will 100 percent be a lifetime customer. Thank you to Dustin for helping with all the questions I had.

  Steven Cheshire
10 months ago
Picked up up my 23 Bronco from Granger Saturday morning. Best dealer experience ever on our new car purchase. Professional, courteous, friendly, efficient, thoughtful, caring. What else can I say? Samantha, Catelyn, Zach and the entire team are a pleasure to work with. On top of that, they have very good deals! They make buying cars fun again. Absolutely worth going the extra mile to buy from Granger!

  c w
2 months ago
Worst experience we ve ever had with a dealership. We have purchased well over 18 new and used vehicles from numerous dealerships over the years and this was by far the worst experience we ve ever encountered. The staff was less than welcoming from the time we stepped foot in the dealership and it only got worse from there. Our 19 year old son drove all the way from Montana during the snow storm to purchase a 2021 F250 Super Duty from Granger. He had his heart set on this truck. The purchasing experience was less than par but to make matters even worse after our son got back to Montana the turbo went out. Granger had nothing to say except You get what you pay for. Excuse me? If you pay around $50,000 for a vehicle and then are told you get what you pay for then what are they going to tell you about a $25,000 or $30,000 vehicle? They never even offered at minimum an apology. We had the truck towed to a certified diesel mechanic who was able to determine they had attempted to delete codes that the truck had thrown while in Granger s possession. The repairs will cost in excess of $5,000. Granger clearly does not care about customer service or even people for that matter. They treated us like we deserved what we got from them, because we refused to buy the extended warranty from them or finance the truck through them. I am aware of the non-existent lemon law in Iowa but to be treated this way regardless of the cost of the vehicle is entirely unacceptable. My advice, don t do business with Granger Ford. They flat out don t care about anything or anyone except making a sale and treating people like they are beneath them.

  Jason Scheer
2 months ago
Great people. Honest, straightforward, and friendly. It was a pleasant surprise, compared to every other dealer I'd worked with.Everyone I had contact with was helpful, and it really was an amazing experience.Very highly recommended.

  Robert Hauenstein
5 months ago
Worked with Beau at Granger Motors. We handled almost everything via text and email and he was great. Very happy with the truck and price, whole process was low pressure and they didn t try to push extras on me during financing. Highly recommend.

  CPGemini08
2 months ago
Tyler gave us some awesome information for their Extended Warranty policy. He talked through every portion of it and answered all our questions. We'll be purchasing our bumper to bumper through them and sincerely appreciate staying on the phone with two Ohioans as we talk things out!

  Karl Fultz
3 weeks ago
I traded my truck for an F-150 and did not have a great experience with the sales or service teams. My salesperson's knowledge about basic aspects of the truck was limited or wrong. Communications post sale were impersonal and appeared hurried. The one email I received started with - Dear (several blank spaces where a name should be and was not) and a canned message. Several weeks after the sale, an OTA update caused issues with my truck which required service to address. The service department informed me they have no way to resolve OTA update problems or rollback an update and to call Ford. The Ford OTA team told me dealers are absolutely equipped to handle OTA update problems and to contact another dealer. An email to Granger Ford management about my experience, concerns, and problems went unanswered.The other dealers I contacted in the area understood my problems and offered to schedule an appointment. Dewey Ford was able to schedule me immediately. They were able to diagnose and resolve my problems and get me back on the road within 24 hours. Granger Ford showed zero interest in helping me post sale. Google reviews and word of mouth seem positive about this dealership, that was not my experience. When a truck costs over $70k, this is not how to treat a customer. Although the price shouldn t matter.

  Holly Vanderpool
a year ago
Where to start?! After reserving a Bronco back in 2020, we had no idea the wait we would be in for or the crazy markups we would see! We heard about the Iowa dealership on one of the Bronco forums and looked into them. They were offering fair pricing and no BS, setting themselves apart from all the dealerships in Denver. We selected this dealership and were kept apprised of the entire process at all points throughout the wait that lasted from the summer of 2020 until we got our Bronco in February of 2023! They went above and beyond to communicate where we were on their list and roughly the amount of vehicles Ford allocated them. They had even offered at one point for us to switch dealerships and possibly get ours sooner, due to allocations. We stayed with Granger and are thankful we did. When it finally came in, we had a lot of communication back and forth as we were driving from Colorado to Iowa to pick it up. Shelby in finance handled all our paperwork prior to us arriving and Samantha, our salesperson, got us in and out within 35 minutes. They truly made the entire process seamless and on top of that, we received fair pricing that puts us below LTV, no little thing when these are being marked up so heavily elsewhere. This dealership was so good, we drove from Colorado to Iowa to work with them!

  Liz Neal
a month ago
Recently purchased a used vehicle through the dealership. Samantha and her team to include managers and finance staff made it a personable experience at our pace. Thanks all!

  Matt Flusche
4 months ago
Thanks Chip and team!What a great option in a world where my local dealer is still asking MSRP + $1500 in required dealer accessories.Picked up my truck yesterday, such an easy transaction. I spent less than 1 min with Eric in finance as most of the work was done online. Chip explained the finer points of my new truck and had me on my way quickly. Nothing hidden, just great pricing and transparency!Road tripping a new truck home is the way to do it.Only complaint is they don t have Granger Ford t-shirts

  Chip Krusemark
a year ago
No BS dealership selling a boat-load of vehicles at great prices! Chip was our salesman, he kept us aware as we awaited delivery and came in on his day off to accommodate our schedule, great guy! The finance people were also very pleasant and straight forward, they didn't try to push you into any extras, great experience!

  Dusty Van Brocklin
4 months ago
Was looking for a new Ford F150 Tremor for about a year. This dealership consistently came as the cheapest. I was skeptical that they were trying to just get me into the dealership to hit me with a bunch on nonsense costs. It was not the case. You had the price of the vehicle which was about 8K under MSRP and a doc fee of 250ish dollars. I paid the deposit and send my financing info to Andrew the online sales manager. I drove 5ish hours from another state to pick it up. So I still have taxes and title fees to take care of, but we were in and out of the dealership in less than 30 min. Would have been sooner, but Andrew helped us set up the my key for the truck. Best experience I have ever had buying a vehicle. Highly recommend.

  Alexander Copeland
4 months ago
I bought my Ford ESP warranty online here. Best price and Maria was very helpful. This dealer actually responds to emails. I couldn t get a call or email back from my local dealers.

  Michael Hall
a year ago
I recently purchased a Ford Maverick from Granger. Granger is the most dependable, reliable, and trustworthy dealership I have ever purchased a vehicle from and they made the process very easy since I was an out of state buyer. I would highly recommend Granger because the price is what it is no games or drama.

  Patrick Grass
6 months ago
I found Granger Ford on the truck forums online and decided to call when I settled on the vehicle I wanted. From my order on 06/28/23 to delivery on 09/19/23 the whole process was so smooth it was almost unreal. Chip (sales) kept in touch throughout the process and had finance call and make an appointment when the vehicle arrived. I flew in from Florida and was picked up at no charge from the airport (early) and brought to the dealership for delivery. I was in and out of the finance office in minutes and then talked with Chip about some options on my truck and was on my way. Arrival to departure at the dealership was 30 minutes. The whole deal was fantastic as were the people I dealt with and there was My next vehicle will be purchased from Granger.

  Dale Day
7 months ago
I bought a new 2023 ram and was absolutely delighted with experience. I absolutely hate buying vehicles and wasting my time playing the salesman going back and forth with the sales manager. What is that all about.The price is set well under retail price.With the advent of the internet we all know what the prices are.Granger motors had by far the best selection, so I bought the truck and out the door in couple hours. Wow that was painless.Eric was very helpful in helping find the the truck that I wanted, showing the trucks inside and out.Would definitely go back the next time.

  eric k
a year ago
Although I live over 1,000 miles away in SC, I placed an order from Granger for a 2022 Ford Maverick Ecoboost in on January 27, 2022 due to a limited time promotion they offered as well as the fantastic reviews from other customers. My truck was delivered at the end of October. There are many shady dealerships out there but not Granger Ford. They were true to their word on price and no hidden fees. I emailed them many times with questions, and they were always provided a prompt reply. I was able to complete my entire transaction by email and had my truck shipped home without having to visit Granger in person, although I would have loved to have gotten a picture with the staff and thank them in person. The entire process was smooth and professional. I want to give a special shout out to Zach, Samantha, and Catelyn! Thank you so much!!!

  Mike Tominello
8 months ago
Best new car purchase ever! I ll fly back to Granger from Colorado for all future new car purchases. Well worth it!!!

  Johnson Bannerman
a year ago
Absolutely the best buying experience I have ever had. Custom ordered my Tremor at the best price available. Excellent communication throughout, when truck was ready I was picked up at the airport, did 5 minutes worth of paperwork and I was back on the road home. A+

  Matt McMahill
6 months ago
Unfortunately, unlike many of the others on here, I did not have a good experience buying from Granger Ford out of state. I would love to be able to give Granger Ford a 5 star review based off of my interactions with Samantha, but the owner of Granger Ford made that impossible.Samantha and I were able to communicate about a dealer ordered Ford Maverick yesterday over the course of two hours and come to an agreement for the price of the vehicle and the trade in value of my wife and I's car. During that time, she was nothing but helpful, answering all of my questions and being a joy to work with. However, once it came time to take the last step and put a deposit down to reserve the vehicle, the owner stepped in, according to the manager and Samantha, and demanded that I pay $5,000 more for the Maverick than we had agreed upon over the course of hours of communication. The reason given was because I'm an out of state buyer, but to me, it screams of nothing but greed. It's time to abolish dealerships and buy directly from the manufacturer if one of the highest google reviewed Ford dealerships in the country is even willing to give you the run around at the last possible moment and price gauge for no other reason other reason than they can. Once again, working with Samantha is great, but I cannot recommend that anyone purchase their vehicle from this dealership if the owner is truly this greedy.

  David Rainey
6 months ago
We ordered a Bronco Badlands from them and they 100 percent exceeded our expectations. We saved thousands of dollars over what any other dealership would do. I strongly recommend ordering online from Granger Ford. We flew in from Texas, we re picked up from the airport, and on the road within two hours from when our flight landed. Flight arrived at 12PM and left the dealership with our new Bronco by 2PM.