Mack's Automotive

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Brandi Adam
4 months ago
10/10 highly recommend.Mack s was great to work with. Immediately following my accident, I gave Mack s a call to see if I could have it towed over there. Even though they were busy they said they d get me worked in. Melinda worked directly with my insurance, taking that off of my plate. Melinda called frequently giving me updates and everyone I spoke to was knowledgeable and good to work with.Super happy with the work that was done and the level of service provided.

  DeWayne Heintz
4 months ago
Two years after my last review.Another deer smacked my fender.Had them fix a small rust spot while they had it in the shop.Cleaned the car inside and out before they gave it back to me.Looks better than the day I bought it!

  Nicole Garretson
8 months ago
When life gets a little crazy and you run into the dumpster one day. Another day you back out of the garage faster than what the garage door can open. Your car needs a little tender, loving care go to Macks and they will fix you up. Thanks for a great job

  Andrea Glick
2 months ago
Jason at Mack s is professional and very friendly! I have had my Jeep repaired twice now by his shop due to deer, he has gone above and beyond both times. My Jeep looks good as new, and also was returned to me clean and shined up! Thank you, Mack s! Highly recommend!

  Todd Lashway
5 months ago
You guys did a great job! I felt like my vehicle was in good hands with Jason and his team. They were super professional to work with, and I would trust them again in the future on any work I need done. (Hopefully, I won t have to, but you never know.) The work was finished sooner than expected, and they even cleaned my car inside and out!Service: Body & Trim

  danielle starr
4 months ago
Mack's Automotive service is excellent. Jason does excellent work and the truck got done in the time he said. Melinda is also nice they both go out of there way to help you. I will definitely be doing future business with them.

  Kolten Sammons
a year ago
Our Volkswagen was hit in the driver side doors and Mack's Automotive took fantastic care of us. The car looks brand new now. Super easy to work with. Super friendly. And super affordable. Couldn't be happier. Posted are my before and after photos.Services: Painting, Electrical, Body & Trim, WeldingServices: Painting, Electrical, Body & Trim, Welding

  Laurie Stokes-Woods
5 months ago
I haven't used Mack's yet, but I plan to if/when I have a mishap. They have a great reputation and as a customer, I have to deal with a STRONG front desk. Doesn't matter how good of a repair person or mechanic you are if your front office is terrible. Malinda (front office) runs everything smoothly, so customers don't have to suffer.

  Jason Noll
5 months ago
Couldn t be happier with my experience at Mack s Automotive. Jason and his team were quick to get my truck in the shop and the repair job started. The body work they did was beyond my expectations! I highly recommend Mack s for all your body shop needs!

  Bonnie Hilger
4 months ago
It felt like Christmas getting my van back. Not only did the repairs seem great, but the interior and exterior had been detailed. This momma hasn't had her ride that clean since I bought it. I've had work done at multiple places in Iowa, but none have ever cleaned my car before its returned. Thank you. I've missed that extra care.

  Kelly Schwartz
4 months ago
Took my Lexus into Mack's Auto this morning to see if they would be able to fix the rear door that was damaged. Jason came out to look at it and fixed it right there! Didn't even want me to pay him! What an incredible business!!

  Jake Odonnell
10 months ago
I do maintenance for the Subway in Fairfield. I had some equipment pieces that would not come apart. I took it to Mack s and the owner took the pieces back in the shop and used special tools to separate them. I was impressed with the order their shop is in. It is well organized and the guys working in there had some specialty work going on. I don t doubt they have worked miracles in their shop. Their help was greatly needed and appreciated. Thanks Mack s!Service: Engine repair

  Kenneth Cronk
5 months ago
Mack s Automotive is a top notch full service body shop. I am always treated beyond expectations for all of my repair needs. I would recommend this shop to anyone in need of repairs big or small.

  jim bagnola
3 years ago
This shop gets the highest rating from me. I am a recent customer, March 4, 2021. Their friendly customer service attitude relaxes those who are stressed by the accident that their car may have just experienced. They are honest in their assessment of the problems. How do we know? Based on our other estimates we could compare and see clearly. They were competitively priced and finally the car which had been hit by a collapsing garage showed no sign of the accident once they completed the work. I recommend them fully without reservation. Excellent job Mack's . Thanks Jim BagnolaServices: Tires, Painting, Body & Trim

  Angie Haines
10 months ago
Jason and his team do excellent work! Had a small crack on my windshield and they got a new one ordered and installed in a very short amount of time. Dropped it off and it was done the next day. Very pleased with their work and they are all super nice as well! Definitely recommend!Service: Body & TrimService: Body & Trim

  Toney Bringman
7 months ago
My truck was hit in the front and needed parts replaced and repainted as well as detailed. They did an amazing job and my truck looks as good as new. I recommend them to anyone needing repair. They are very professional and do a fantastic job.Services: Painting, Body & TrimServices: Painting, Body & Trim

  Colton Swanson
9 months ago
Jason and the staff at Mack s were awesome to work with on two of our vehicle that had hail damage. The kept us informed on what was going on and how long it would take to get them fixed. They will have our business if we ever have damage again.

  Hanna Keller
2 years ago
My car had a big dent and deep scratches in the drivers side door due to a small accident. The window no longer worked either. Mack s was able to replace the door and color match it with the rest of my car for a seamless finish. Looks almost brand new again! Would definitely recommend for body work of any kind!Service: Body & TrimService: Body & Trim

  Jessica Keiper
4 months ago
Mack automotive is amazing to with. They have always been so attentive and made sure I was informed during the process of my repair!!!

  Melinda Marley
11 months ago
Mack's Automotive was recommended to me, by a local car dealership, for some minor body and trim work. I was given a very prompt appointment for the next day. Upon leaving my vehicle, I found the staff to be friendly and professional. Quick turn-around on the repair had me back in my truck the same afternoon. The workmanship was excellent and reasonably priced. I will not hesitate to return as a customer and I highly recommend Mack's for your auto body needs.Service: Body & Trim

  Jade Terrell
11 months ago
Amazing to work with!! Jason made my repair process smooth from the very beginning. He took care of dealing with my insurance company and fixed my damage on my Traverse quickly! A+ will definitely be a repeat customer when needed!Service: Body & TrimService: Body & Trim

  Samantha Campbell
5 months ago
I hit a deer with my vehicle took it to Mack's automotive they were so easy to work with and did a great job I would recommend them .

  Jerred Leonard
11 months ago
Jason and the crew were so amazing to work with. Fast courteous and professional on all levels. After a deer hit they worked tirelessly on finding quality parts and installing them fast. They got me back on the road quickly and even detailed the inside of my ride. I recommend them for all your paint and body needs!Service: Body & TrimService: Body & Trim

  Corby Troutman
10 months ago
We had a Fantastic experience with Mack s Automotive after our new Tahoe Sustained $11,000 in hail damage. We are so happy with our decision to choose Mack s!! Jason and his team did Fantastic on it!! 10/10 RecommendService: PaintingService: Painting

  Sumer DePaepe
a year ago
I had hit a deer in my pickup and called them up and it was so easy to get my truck looked at. They were so kind and generous to make sure i was taken care of! Jason and Malinda were great to work with and made the process go as smooth as possible. Definitely recommend them as a body shop! They go above an beyond!Service: Body & TrimService: Body & Trim

  chad menz
a year ago
I live all the way in Perry, Iowa. When not just one person, but two recommended Mack's all the way up here in this part of the state when his shop is a couple of hours away, I took their advice and made the drive for an estimate. I was told he did beautiful work and was very reasonably priced. I drive a Mercedes S550 with Midnight Metalic Black paint and was concerned about it matching. Let me tell you this: To take your vehicle anywhere else is like going to Mexico for surgery instead of the Mayo Clinic. His cost was less than my insurance deductible, top-notch customer care, and they had a rental car waiting for me at a very low price... and the work! These guys are truly artists of their trade. Unquestionably worth the drive. On top of it all, they were able to get it done during the small window of time I had available. A hit and run is never a fun thing to deal with, but these guys made it as painless as possible. He doesn't work for the insurance company. He works for his customers. Don't settle for less than the best at Mack's Automotive! Thanks to all the staff. You guys are great. I'll be posting pictures of his work.

  Jean Beauchemin
9 months ago
Jason and all the staff at Macks Automotive has done so much for my wife and our family. He will forever have our business for how flexible he was for us. We are both active duty military and come home once a year to the local area. My wife has a car stored here that was damaged in storage. He was able to get it in for us while we were gone and fix it in time for our return. My wife is from here but I am not and I am impressed with how kind people are here. We will always make sure our vehicles exterior damage will be completed by Jason or at least have his input if we are too far away. Thank you Jason and Macks Auto!

  Kelly Lewiston
10 months ago
I can t say enough wonderful things about Mack s Body Shop! I got in quickly for a quote, then was scheduled a week later for repairs. The service was fantastic and cost can t be beat by anyone else. Thank you to all that work at Mack s Body Shop! I HIGHLY RECOMMEND!!!

  Julie Kyle
11 months ago
I had Opal, my Toyota 4- runner for a little after a month when a deer took the front end out. Jason & his crew came to the rescue! My paint was hard to match-white pearl. When we went to pick Opal up she looked brand new! Opal was ready for the road again. Jason is meticulous & a true professional in his line of work. Thank you Jason for being there for us!Service: Painting

  Benjamin Wagler
a year ago
I ve had Mack s automotive do several different things with my truck. Excellent customer service, timely, quality work, excellent communication, and prices that are very reasonable! Jason and his team are TOP NOTCH!Service: Body & TrimService: Body & Trim