Advance Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Ken Gibbs
3 months ago
You always do great service there. Thanks so much!

  Tiffany L. Cady
a month ago
Not the friendliest people. A hi walking in the door makes a huge difference.

  Allen R Adams
2 months ago
Advance Auto is a great place to find parts with fair prices.

  jon weigle
9 months ago
Alan was a great guy. Delivered a new battery to local marina when we fried the original. Thank you so much.

  Elliott sanderson
a year ago
I took my car up to have the alternator and the battery tested. Of course I bought parts here in the past. They're always courteous and friendly and very knowledgeable. The store is super clean. Excellent prices. Thank you

  Miss Ai
4 years ago
Very quick, reliable service! Walked in wanting to use the code reader [been having issues with my car lately] not knowing that in order to use a code reader the engine light must be on. The lady I was working with at the store explained to me [without even making me feel stupid!] and advised me to go get it examined [not disclosing her choice] and not to panic too much. Very cool!

  douglas blake
5 years ago
I've always enjoyed the service that I've received! Today Alan has gone above and beyond helping me with my purchase, explanations, and diagnosing my vehicle. He's patient and understanding when it comes to questions, probably helps that he has 30 years under his belt with high school math and adds 26 years along with this in automotive parts sales! Thank you Advance Auto for everything.

  Jasmine Chapmond
a year ago
I usually enjoy going here but the return policy is horrible. You need the receipt AND the card used to purchase? What happens if you lost your card you re just SOL and need store credit? Every other place you just need the receipt.

  Chuck Freisinger
7 years ago
Had a battery and windshield wiper blades replaced. The friendly staff installed them, in very cold weather, without a single gripe. Also needed some headlamp bulbs for another vehicle, and the guy at the counter looked up the proper parts options, explained the differences in brightness and life, and had me on my way in a matter of a couple minutes. I always go here. for my car parts. The staff is always very helpful, and finding the parts I need is always very fast.

  Alice Burbach
7 years ago
Even though I am a worker at Advance Auto parts, you cannot believe the insult customers say about the other parts stores. Sometimes, customers can't accept the fact that we don't have every single part in stock. Newer vehicles are complicated. It'd make the customer service better if people understood that. Yes, car parts are a need but it's just like going to a fast food restaurant. Everything is always a hit or miss. Please don't be afraid to stop in! We'll help you out as much as we can!

  Michael Nerney
2 years ago
This particular location 8s horrible. The counter help I dealt with had no business in retail,especially in a auto parts store. Completely uninterested in what I needed or how to get it for me. No people skills or manners. I felt as though I was bothering him.

  DIRK FISHBACK
4 years ago
Went to the store on Central Ave in Dubuque. The worst service I have ever had. Guy behind the counter was lazy and rude. I ended up leaving my items on counter and walking out. Don't ever plan on going back there again. Doesn't even deserve one star. Don't know how they are even still in business with employees like that guy.

  Seth Ettleman
6 years ago
They always seem to have what I need in stock, from my truck to my Honda motorcycle. Even when I needed a special fastener the other day they even had a couple different choices for me. The crew is always ready to help, and they always check your order to make sure all the parts are there and it is what you are looking for. Sometimes what I call a part isn't always the technical term for it and this has saved me having to come back many times.

  Sara Harrington
9 months ago
The associates was incredibly helpful in finding everything we needed!

  Ruth Abigail
6 years ago
Absolutely wonderful service every time I have come here. I know very little about cars and they are always so helpful and tell me honestly whether something is necessary or not. I highly recommend coming here first for any vehicular needs!

  lee McDonell
7 months ago
Workers are lazy and don't like to put any effort into finding parts

  Jeff Johnson
7 years ago
Employees aren't the most knowledgeable overall the older gentlemen know what they're talking about. Fairly good selection. They should increase height of the shelves to increase amount of product they have.

  H.R. Cook
6 years ago
Absolutely my GoTo auro parts store. After going to the competition for a simple battery for my car and disgusted by the lack of knowledge or customer service, the General Manager helped me and installed the battery in freezing cold and snow. Don't waste your time with O'Reillys. Drive to Advance

  Carl Banfield
2 years ago
9 o clock on Sunday I went, very helpful, and knowledgeable and didn't get more than I needed

  Rodger Schnoor
a year ago
A very good store with about everything you need + extras!! Helpful staff!

  Jim Walston
7 months ago
Good service. Knowledgeable staff.

  Joshy
5 years ago
Great place great people but a lot of the parts now are starting to become garbage because the of the fact of their mostly Chinese parts re branded to name brand parts

  Scott Coyle
6 years ago
Slightly above average facility & selection. Would be higher due to the employees but thanks to the decisions made my corporate with regards to layout and selection I can rate it higher.

  Alexander Munro
2 years ago
Had a fuse go out on tail lights and they helped me identify the right fuse to get lights running and street legal again. Thank you Mike!

  Sean Harrington
4 years ago
Fast and friendly service, best prices in town especially if you order online, and if they don't have it in stock, they'll get it usually next day.

  Akia Lutz
7 years ago
Very help full. Was looking for a supercharger pulley puller. Guy looked for a while but couldn't find anything. At least he tried.

  Mr Driftless
11 months ago
Stopped in for exhaust parts. Staff was great

  Lucas Edwards
7 years ago
I've never been to an advance auto parts store and gotten bad service. That said there's nothing different about this location.

  Shawn Petersen
4 years ago
Good found what I was looking for n the gentleman was very friendly n helped my son w what he was looking for

  Kathryn Patton
5 years ago
Great customer service and everything auto part you can thank of