World of Wheels, Inc.
4.3 (174)
5330 NE 14th St, Des Moines, IA 50313
(515) 309-3000
worldofwheelsia.com
Claimed
Service options
- Delivery
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Camille Ruiz
5 months ago
Kendra and Drew are the best ones yet! I have purchased 3 cars from them and they never failed to provide great service! The team is amazing to work with and I've loved every vehicle purchases thus far!
Grayson privett
2 months ago
Honestly never had a problem until now with wow. But got another vehicle from a place we thought we could trust and even got the premium package on it to cover pretty much whatever just to have them refuse to fix the issues that should be been fixed before sold. Even had brought but he down fto them to have saidboroblems fixed to literally behave thembbarleyvdo anything .CSR has a clear electrical problem they now refuse to fix or work on. I have never felt so disrespected from them before but being left with a unsafe/ vehicle that has clearly been in fire is not OK
Tracy Hardat
4 months ago
Kendra had outstanding service went over and beyond to take care of me and my family. Will definitely refer others to purchase vehicles here was one of a kind experience and forever grateful.
Wayne Hall
6 months ago
Excellent service from Kendra. She had the paperwork ready to go for me. Highly recommend them!
Alyssa Brown
3 weeks ago
I had a good experience with world of wheels, excellent service! Drew even helped put in my car seat base in my new car, thank you again world of wheels.
Catherine
4 months ago
They worked with me, and I didn't buy a lemon. I bought a great car. If I had to do it again, I'd go back for another, but the car I bought is a great one.
Justin and Marie Hewitt
a year ago
So glad this is where we choose to go for my son's first car buying experience! Tom made it fun and informative for his future car buying experiences! Also, they gave us a discount for being repeat customers.
Stacey Clark
7 months ago
I enjoyed the dealership & the way the staff was, felt at home! I brought my teen son with me that had 90 million questions about everything & Kendra made him laugh & kept him busy, while I bought the car and signed papers! Will be going back!
Abbey Eslinger
7 months ago
Thank you SO much to Drew & Kendra for getting me a vehicle within just a few hours of notice. I had gone seriously EVERYWHERE and no one would approve me. I got ahold of Drew through a friend and he came through 100%. Kendra was so awesome and made the process easy & speedy. Again, thank you! I definitely recommend!
Erika Ortiz
11 months ago
My daughter bought her first car here and they were amazing with their customer service and getting her the best deals.
Rhonda Dunning
a year ago
Kendra was an absolute angel at getting me approved for a vehicle. I came in skeptical & walked out very hopeful. came back the next day & signed paperwork with Peyton who was also awesome. very friendly staff, willing to help you out & get in you in & out with a vehicle. they even left me with a full tank of gas! would def go back again for another vehicle purchase.**EDITED TO ADD**a couple weeks after purchasing said vehicle the alternator went out. no hesitation on WOW end when I called them & they told me they would get it fixed right away, free of charge. new alternator must have been defective because it started acting up a few weeks after being replaced, but once again WOW fixed it asap for me. they re amazing!!
Dennis Kopaska
a year ago
Thanks for getting my buddy the deal and financings....and I love my new truck will recommend. This is truck number 2 now and a company tow truck. Thanks Drew.
Taneka Cranshaw
2 years ago
ive been going to w.o.w since 2018 great people understanding and good listeners. you can never go wrong with World of Wheelz
Ullonda Stockdall
a year ago
This was a big move for me! Drew walked me step by step and done a very good job!!! He actually went to work to find better interest rates and he has amazing customer serviceThank you Drew and the Crew
andrea detrich
9 months ago
What a great experience!! Uncle Drew was amazing and funny and friendly!! We are super happy with our purchase and the excellent customer service!!! Thank you!
Holly Blaine
5 months ago
They will screw you don t get their gap insurance and don t go through globe financial for loan
A Coffin
a year ago
If I could give them zero stars I would. The first car I test drove (white Ford edge) overheated and broke down a few blocks from the dealership. The 2nd car I test drove wasn't ideal but I absolutely needed a car. Their computers were down and I was told I would be contacted the next day... nothing. The following day I called and was told the man helping me named Tom had a medical emergency.. The next day I called I was told Tom was let go and Drew would be taking over. Almost 6 days later and no call back even tho I have called every single day. Don't waste your time or money here!
Kallen Flahn
8 months ago
Awesome service with understanding workers that could get you to your dream car I already have 2 family members working with them right to get a car and my sister is already happy with her s you won't be disappointed with a car they also willing to shop for a car for you so you leave happy!! AWESOMMME
Melissa Lee
a year ago
Drew helped me get into a vehicle when I stilled owed on a van when the transmission went out and had no idea what I was going to do. He did everything but sign the papers for me. It only took 45min at the store and I was done. I would 100% recommend Drew at World of Wheels to anyone looking to buy a vehicle. I'm very happy with the time he took to explain everything.Great job! Thank you Drew!!!
Courtney Neighbors
8 months ago
Kendra made our process super relaxed and easy even with our three wild children!! Highly recommend!!
Jaxx JaiLew
a year ago
They all great Drew and Kendra are the bomb ! They will help you thru the way.Best experience ever will definitely come get another car here.
Marissa Bonds
2 years ago
Wow auto is a really good place to go to . They re reasonable and very helpful with what ever you may have questions on . Drew helped me through a lot and got me into a vehicle that was the best and safest for my kids . So go in ask for drew and let him know Marissa bonds sent you !! And if you ever struggle with money or anything or making payments drew is there for you and very helpful!!
Brynn Duhh
9 months ago
Best, fastest car buying experience I've had so far Kendra was fantastic and did a fabulous job working with my situation
Michelle Reyes
a year ago
Kendra was amazing,very helpful and funny. I'm glad I chose to go to Kendra at world of wheels and I would recommend her to anyone and everyone!!
April Odom
a year ago
From day one when I filled out my application for financing online, to the day I picked up my car, Kendra and Drew were so awesome!
Amber Hughes
5 years ago
Had a great experience today at world of wheels. Came in just to look around and see what we might be able to get. Left getting a very nice newer reliable vehicle. Chip was wonderful to work with. He was extremely helpful and explained everything to a T. Thanks again Chip. We love our new car.
A C
4 years ago
if I could rate this place a zero I would. Stopped in there to look at a minivan. They could not tell me what the price of the van was. They pushed me multiple times to fill out an application. Before even telling me what vehicles they had for what price. I went in there looking for a price in mind. And they could not tell me what their sticker price was on any of thier vehicles until I filled out an application. This tells me that they made up the price based on my credit score and what they thought they could charge me. Horrible way to do business. Also because I am a young woman. I felt like I was talked down to. As soon as I brought my husband in with me they attempted to talk to him. And go over my head. Horrible place. I felt belittled after leaving there. Oh and by the way I purchase a much nicer vehicle for less elsewhere.
Ariel Mattingly
2 years ago
I just want to say this location and marshalltown location they are amazing! They actually care! Issues with your car they have hair the man to fix it. Thanks Kent and everyone at wow Auto for being so caring and understanding. If you need yourself a car this is the place to go!
Jeremy Lawson
6 years ago
I've bought 2 trucks here. The last one I bought ended up having a timing chain issue after about 1 thousand miles. I took it to them and they had it fixed and the shop did a great job. They stood behind the sale and the truck. I will recommend this place to friends.
Ashley Johnson
5 years ago
We are working on getting a vehicle from World of wheels today. It's been a lengthy process due to the trade in process and a dispute with the other financing office, however these guys have been amazing with helping us figure it all out. Customer service is 100% how it should be. Everyone is so nice! Randy and Greg, thank you for your time today!