Scott's Automotive Services Inc
4.8 (251)
4300 SE 14th St, Des Moines, IA 50315
(515) 362-5694
scottsautomotiveservice.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Rita Necessary
3 weeks ago
Scott's did an amazing job, on our vehicle. Having to live pay check to pay check, it's hard to find a place, that's willing to work with you. Scott's is definitely the place to go. Very reasonable prices, & very friendly staff. Definitely will be back, for more repairs as needed.
Carla Richardson
4 days ago
Trustworthy people to deal with. Took vehicle in on time; was done on time. Oil change, tire rotation, and overall inspect to ensure nothing else was needing to be taken care of. Will definitely be taking my truck to them for anything in the future. Very professional
Mackenzie Reed
2 weeks ago
Scott s Auto does fantastic work and is excellent to work with. They will text and call with updates and are timely when completing the work that needs to be done. Not only did they fix my jeep, they texted a day or 2 after checking in to make sure all was good! 10/10 would recommend to anyone needing help with their car.
Jill Alessio
3 weeks ago
Scott s automotive did a great job with my car! The work was done in a timely manner and done well. I appreciated them going over with me what needed to be done right away and explaining what could wait with no pressure. Thanks for the wonderful customer service!!
Bonny Williams
3 weeks ago
I called to see availability of an oil change and Scott's Automotive greeted me and invited me to bring my car in immediately.In addition, they were able to order a key fob for my sports car and will be programming it for over $100 less than the dealership.Great customer service, friendly, reliable!
Kerry Button
2 days ago
My vehicle was sent here by CarHop for warranty transmission replacement. The transmission runs great now. My only problem is I brought it in with no other issue other than catalytic which they also replaced. I now have to replace a hub assembly and brake caliper which were obviously damaged in the tearing out of transmission. I should not take a vehicle in for repairs and end up with more. Makes me wonder if it was done on purpose for CarHop. I had this vehicle inspected before I was forced to send it here by CarHop. So I know exactly what was wrong with this car before it went in the shop here.
Casey Ernsberger
2 months ago
The gentleman over at Scotty s automotive under truck a fairly extensive repair job on my Chrysler 300 this week under a time crunch. I am going on a business trip to Minneapolis next week for a new insurance position. I excepted and I needed my car done as quickly as possible And these guys did an outstanding job
Rusty Brugioni
a month ago
They did a very good job repairing my car, took a little longer than thought. They submitted my warranty information, and took care of the warranty payment. Don t hesitate to have you re repairs done here, good people!
Cheri Doane
a month ago
Scotts Automotive has performed service for me on two occasions. Each time, the service was completed with a smile and in a timely fashion. They have been able to explain, in terms I understand, what s wrong and what will be required to fix it. I will call them again!
david erickson
2 days ago
We had a power charging problem after new bat and alt and couldnt figure it out they had it figured out in a short time and helped find a way to get it fixed for a very reasonable price. Everyone there was really great will be coming back in the future for sure
Sherry HARRELL
a month ago
Had both my vans in for repairs. Everyone at Scotts Auto are soo nice and keep in touch if they cant get the vehicle repaired in a day. Very Good place to have work on your vehicle! Thank you All!
Barbara Crowder
4 months ago
When I bring my car into Scott s I know my car is well taken care of. Both Scott And Jason make one feel like family when you go into see them. Always a pleasant atmosphere. There s no where I ll bring my car.
Andrew James
a day ago
Scott s was a great find near by when my car needed some intense work. This an affordable, honest, and efficient shop.
Krystina Johansen
3 months ago
Scott's was very helpful getting my van fixed. I was having trouble with it starting for a couple months and it took three mechanics before we were able to get the problem diagnosed thanks to Scott's Automotive Services. It ended up being electrical and thankfully they were able to fix it!
edigster
3 months ago
These days, it may be difficult to find a good auto repair shop you can trust. But I am glad I found Scott's. I had thought about taking my car to the dealer for repair, but both local dealer shops had bad reviews. So I tried Scott's. They were able to diagnose my car's problem and repair it completely at a reasonable cost. I highly recommend Scott's Automotive.
Sara & Alan Cox
4 months ago
We have been going to Scott s Automotive for years. The staff is personable, fun, and professional. Quality of service is great at fair prices. We will continue to go for years to come!Service: General repairs & maintenanceService: General repairs & maintenance
Libby Atwater
5 months ago
Listen. Car repairs are the worst. There's no way to sugar coat that. If you have to suffer through it though, you should go to Scott's. They're incredibly patient, reasonably priced, kind (because lets be honest, car repairs are stressful), they do a top notch job of getting you back on the road as quickly as possible, they're straightforward about what needs to be done...obviously I could go on and on but I think you get the idea and I hope you take your car to them next time something has to be done.
Jennifer Kieffer Schell
3 months ago
My Jeep was taken here after overheating unexpectedly. No leaks. So it was a surprise to me. Everyone here took great care of me and my vehicle. I would and will be back the next time I have something come up with my Jeep again.
Victoria Jones
7 months ago
Scott's Automotive has done it again... I described my situation, battery leakage that may possibly have gotten into line, a grind when pulled out of driveway, and a clicking in my dash. I received an estimate within hours of dropping my vehicle off and it was ready by the next afternoon with ALL issues resolved. I was even able to get a spare car key made right there on site. I recommend Scott's Automotive to anyone looking for quality work, great prices, and fabulous customer service!Services: Electrical repair, Auto battery replacement, Brakes
Benjamin Marcum
3 months ago
Need a key replaced. Scott's team demonstrated professional and fast service. Great communication from drop off to pick up. I will be using their service again.
Neng
7 months ago
I would NOT recommend taking your vehicle here for repair.After a very negative experience there recently, I will not be taking my car back for any work. My last repairs there has been nothing but a huge headache, trying to get them to take accountability for their work and mistakes in scheduling a follow up.I had been going there regularly to service a car that I bought in December and after my last experience, I'm realizing that the quality of their work is highly questionable. After having spent over $2200 installing 8 fuel Injectors, a few weeks later, the check engine light came on (rough idle, multiple/random misfires) and the car went into limp mode.I spoke with the owner in person and after assuring me that he'd� "take care of it," I'm still waiting to hear back from him.� He asked me to give him a few days and that he'd get back to me.� It's been a week, and after leaving 2 voice messages, I still have not heard back.I hope my experience serves as a warning and precaution to anyone considering taking their vehicle here for repair.� Public records show that they've been sued multiple times.� You're better off going elsewhere.
Maria Chiovaro
3 months ago
Great service. Honest and trustworthy. I would definitely recommend taking your vehicles here. After taking ours somewhere else, we brought to Scott s for a second opinion and we saved a lot of money by doing so.Services: Air & cabin filter replacement, Vehicle InspectionServices: Air & cabin filter replacement, Vehicle Inspection
Kevin leach
2 months ago
Had my car worked on here they keep me up to date every time I call Answered all my questions Also help me get my car towed to them Would recommend them just off the customer service I received
rosa contreras
7 months ago
I always find courteous, knowledgeable and honest people at Scott's. They always respond to my messages or concerns, and never let me down. It's a great feeling to have somebody you trust with your car maintenance and repair. The best word to describe it is: Peace of mind. Thank you for being in business you guys.
ramtester
7 months ago
I took two used cars to them for inspections while searching for a new car and they did a good job being honest and thorough. Especially since both times I was over 20 minutes late and they were kind and understanding about the situations.It is likely due to me being late, causing them to rush, but they did miss the coolant being low on one vehicle's reservoir. I'd still take vehicles to them though.
marie m
2 months ago
Great service! I was even late dropping my vehicle off and they still made it a priority. Great place to go
Gretchen B
a year ago
So thankful for Scott and his team. When my dad retired from his career as an auto repair shop owner, I was worried about finding someone I could trust. But now that I take my car to Scott's, I never have to worry. They always do a great job, answer any questions I have and their price is more then fair. If you are looking for a reliable and trustworthy shop, I definitely recommend Scott's.Service: General repairs & maintenance
Jasmine Adams
a year ago
I only take my cars to Scott s Automotive. They are the only ones I trust with my vehicles. Everyone is ALWAYS so great and helpful! Jason is the best! They ve been maintaining and repairing my last 2 vehicles for the last 4-5 years and I wouldn t dare go anywhere else! They thoroughly inspected my cars to diagnose the issue and repair at a reasonable price. They ve got a customer for life!Services: General repairs & maintenance, Steering & suspension replacement, Vehicle Inspection, Vehicle safety inspection
Dale Carter
10 months ago
6-7-2023 Scott's replaced the AC rear evaporator core on my 2015 Acadia Denali. It now puts out enough cold air to drive you out unless you turn it down. Very happy with the work done and had it back the same day. I have utilized Scotts's repair and maintenance service on several of my vehicles over the years and have been very satisfied with results. Stop in and see Jason or Scott with any of your vehicle needs, I highly recommend Scott's Auto Sevice!
Eduardo Arana
10 months ago
They found out the issue and didn't push to solve any of the other 100 smaller issues. We had a limited budget to repair our secondary vehicle, but they got the job done quickly and communicated with us the entire way. Very old school shop. We got in, they got the job done, and I drove out happily. Will definitely back to have them fix one of the other 100 smaller issues.