NOVUS Glass of Des Moines

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  T.
2 weeks ago
They were able to get my car in and out in less than a couple of hours. The owner was very professional and would recommend them over Safelite hands down

  T2 Automation
5 months ago
I was driving through Iowa on my way back to Chicago and heard the sound no one wants to hear with 350+ miles left. The truck in front of me kicked up a rock, landed on my windshield and caused a decent size crack in my front windshield. I didn't want to risk it so I started Googling Glass Repair Shops nearby. I happened to come across Novus Glass of Des Moines and considering their 5 star reviews (for obvious reasons) I decided to give them a call. Let me tell you, they more than lived up to those 5 star reviews.From the initial phone call to the actual repair, the entire process was absolutely seamless! The gentleman I spoke with initially on the phone (I believe his name was Kyle) was extremely helpful and knowledgeable. He located his closest tech and dispatched them before we even hung up the phone. The tech actually arrived on site 10 minutes earlier than the estimated time of arrival. Considering I was quite a distance away form their shop, the response time was absolutely impressive. The tech that arrived was just as helpful and knowledgeable. He explained to me exactly what he was goin to do to repair the crack and did so in a very timely manner. The vehicles that their field tech showed up in was brand new and had quite an impressive setup. Here we are a month later and you would never even notice that the windshield was ever cracked. They did a fantastic job. I would highly recommend Novus Glass of Des Moines! Thanks guys!

  Mike
2 months ago
Great work..the guys provided efficient service. Very polite.

  bruce gross
7 months ago
Very professional and attentive to details. They completed the work around my schedule and at our house.

  Amy Berger
2 years ago
Great experience working with Trent to replace a window. They were able to schedule the replacement quickly, showed up to my home early and had the job done in about 30 minutes! Very knowledgeable, professional and affordable! Would highly recommend!

  Hansen Clint
2 years ago
Today Corey from NOVUS came to my office to fix my windshield. I love being surprised by great, professional service. He knew what he was doing and could not have been more courteous. I hope not to get any more chips in my windshield - but if I do, I will not hesitate to call these guys again. Thanks!

  Debra Little
2 years ago
The whole experience was great. The prices are vey reasonable. I would recommend them to everyone

  Kenden Veenstra
3 years ago
Values the customer more than any other business in the market.

  Rachel Wipf
3 years ago
Excellent work with a reasonable price.