Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Erica Munoz
6 days ago
After dealing with Car-X and not having any luck with them. I went to get an oil change at a local Jiffy Lube. The people there were extremely humble, got my car in right away, spoke to me like a person. I truly appreciate them and will continue my business with them.
Maddie Jones
2 weeks ago
seriously the best! got my car in so fast and were the nicest people. never up-charge you for anything and are very informative. will definitely be back!
Mandi Beam
a month ago
All of the gentlemen that helped me today were truly amazing. Made me think there are still good genuine people in this world. I recently broke my foot and of course my car needed an oil change. The gentlemen at jiffy lube went above and beyond for me and even allowed me to stay in my car (broke foot) while they changed my oil. They cleaned my windows, checked all lights, changed my oil and also talked to me. So glad I went to them and can t thank them enough for helping me out. Very quick service too. I will definitely be coming back.
Sylvestris Rose
6 days ago
The experience was fantastic. Everyone was super sweet and my car is working fantastic now. Thank you guys so much for helping me out and making sure that I got the stuff that I needed!!!
Christopher PinkRolo
2 months ago
When I came in, the manager (or at least the lady that acted like the manager - no name tag) gave me some friendly banter about coming in the wrong door. She also informed me their system was down. She gave me options and I chose to stay. My oil change did take longer than expected, but I felt welcomed and i feel they did an excellent job on my late father-in-law s truck.
Jacques Mullenax
3 days ago
Well the work was fast. The assistant manager was good ...but one employee. Never got is name a real tall black guy. Was just cussing at other employees and so loud we could hear him. Throughout the customer seating bay area. The assistant manager tried calming him down. But the gentleman who was cussing out fuc� this fuc� and slamming. Car hoods down . Screaming up and down the car bays IDK if I'll go back to that jiffy lube. Maybe the one closer to me next time
N8dobro
5 months ago
Always great. The manager helped an elderly lady with her 1st oil change by herself. It was so sweet to witness him talk her through it. Other places probably would have pushed her towards the most expensive options. He figured out the best options for her, and that s how I m now a customer for life. It s been a few days and I m still thinking about it.The whole crew has always been great and he s usually there when I go in, keeping everything together. Even when it s busy on the weekends they are super fast ! Runs like a machine.
Michael Kellner
2 months ago
The service was not completed as promised. The floors were not vacuumed. The service check light was not reset. Tire pressure was not checked. The oil level upon arrival was not reported correctly. Windows were not washed. The customer before had an issue with his vehicle not running properly because the tech forgot to install his air filter. Which makes me wonder if my oil filter was replaced as promised.
John OBannon
4 months ago
The service was fantastic with the existing crew. They actually vacuumed the interior and had great attitudes toward all of the clients. The only knock is they were a little slow for everyone as they had run short of a few things (waiting for a filter from another store that never showed- not their fault) and it delayed everyone- but they remained positive and tried to push through the work.
ningraham2010
3 days ago
Team was pleasant and personable. Clearly explained what they recommended and what was done. Only sold what was needed. Quick & efficient!
Hannah Jepson Slaughter
2 months ago
I love Joe and his crew! They are so kind and professional and always have a good joke! I love supporting the local business and always feel taken care of! Efficient and in and out! -Hannah
Shana Zolicoffer
4 months ago
Exceptional customer service, great job when it came to my oil change provided me with several option gave all price ranges even was able to use coupon online which made my oil change cheaper they even vacuumed and wiped all my windows Shout out to James Who cleaned the inside it was bad. Definitely recommend this shop to everyone. Great job gentlemen
Lauren Helgeson
2 months ago
This was our first time at a jiffy lube and couldn t be happier with our experience. They walked us through everything and more than accommodating to my 4 year old who was antsy from a long road trip while we waited. Nice to see kindness still exist!
Lethia Alarcon
3 weeks ago
Great experience! The guys were very nice, quick service and turnaround. Will go back for an oil change.
Amanda leigh Ogg
6 months ago
Went to the location on Merle hay 30 minutes before closing. Had amazing service. Was so surprised how much they do when you go for oil change. Didn't try to upsale, showed me my air filter that was horrible and provided a coupon the cost of the air filter. It was great experience all together. And to top it off they cleaned my car out !!!!! Will be going back!
Kevin Vasquez
a month ago
First time coming. Making it my main go too. The staff is good at what they do. And the quality of their product is otherworldly
Sherry Isabell
4 months ago
The manager was amazing! The service is always great and they vacuumed my interior. Have been going there for the past 4yrs I want to say.
Lynn Steen
2 months ago
Joe and his crew took great care of my truck. They were all pleasant and the customer lobby was clean.
Allison Poling
3 months ago
The service was great. They were busy and still had me in and out in no time. The staff created such a welcoming & fun environment!
Evan Guest
3 weeks ago
Professional, trustworthy, and fast. The Merle Hay Jiffy Lube is the only place in town I trust to do a good job.
Julian Graham
5 months ago
Excellent staff very friendly and focused on each customer vehicle and making sure that it is running at its peak performance thanks i will be back always for an oil change and other services.
Daniel Grandon
2 days ago
Great costumer service. In and out in 10 minutes for an oil change.
Iamsquonk
a month ago
Nothing but helpful people. Went as far as topping things off for free just to help me out, Even let me see the undercarriage of the vehicle to look at conditions and explained everything they were doing and showed the process s of.
Wesley Brueland
a year ago
Went in for oil change and techs drained my transmission, then overfilled it incorrectly, then lied and said they didn't do anything besides the oil. Accidents happen, but own up to them dudes. Also left oil soaked rag wedged in my skid plate. Had great service the first time I was there but no longer worth the headache.
Cheyenne Leair
3 weeks ago
Joe is an amazing person he got my vehicle in and out very nice and gets things done quickly
Sarah
a year ago
Got an oil change and a dirty handmark on my white cloth seats. So annoying because I can t spot-clean this fabric, now I have to clean the entire seat.Edit: They called and asked me to come in so they could clean up the mark. Good customer service.
Holly Peichl
4 months ago
Such nice and helpful staff. I stopped in close to closing time because my oil light was on. They filled me up and sent me on my way!
Mario Rossi
9 months ago
Todd and James were fantastic - quick service, very kind and Todd even had the promo code for $15 off of an oil change memorized and saved us some money that way. Whole process took 20 minutes or less even without calling ahead to check to see if they were busy. Excellent service!Service: Oil changeService: Oil change
Rhonda Shearer
4 months ago
I love the service i received. The young lady at the desk was extremely helpful. Thanks for all you guys do.
Anastasia Crist
7 months ago
These people aren t here for a paycheck. When I had an oil emergency with my two kids in tow they got me in last second, no questions asked. I arrivedIn tears and left knowing that I just met two of the kindest men I ve ever come across. They went above and beyond for me and my kids and the kids didn t even know there was an emergency. I don t care what place is cheaper, faster, or more convenient. Bring you car here because what you won t find, is more honesty and pure kindness. Ever.