J's Tire & Auto

4.8 (39)

  2800 Grand Ave, Des Moines, IA 50312
  (515) 288-1800
  facebook.com
  Claimed

Auto repair shop Air conditioning store Brake shop Mechanic Oil change service Tire shop

Accessibility

  • Wheelchair accessible parking lot

Offerings

  • Oil change

Amenities

  • Mechanic

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Sales Queen
a month ago
Grateful for every great experience here at J s! They do what they say, charge what they tell you, and complete the tasks asap. I appreciate being able to take my vehicle and my family s vehicles to a place I can trust! Thank you for all you guys do!

  Jen C
a month ago
These guys are amazing! I ve taken 3 vehicles here and they have gotten them done timely and when promised! Thank you for being a place I can count on!

  Kristi Kenyon
3 years ago
I was looking for a new local auto shop to get my oil changed and found J's on the list of businesses on the West Side Chamber members list. They did a great job, quality work and you could tell all employees really loved their job (one guy was even singing with the radio - love it!) Very friendly staff all around. I will definitely be back!Service: Oil change

  James Garcia
10 months ago
Went there for a tire replacement. Was quote $200 a tire. So I went along. When I went to pick up my car, there was an additional fee for putting each tire on, fine. But then there was exorbitant tire disposal fee and a shop supply fee. I figured while after getting ripped off, I could at least get the points. NOPE, if you use a credit card, they charge an additional 4% fee.Should have learned my lesson. They were replacing a tire that they previously leaked patched and the tire still didn t keep pressure.Person was also no people skills. Supporting local in this case is a complete waste. I suggest instead supporting people transparent and good at their job.Service: Tires

  Andrew Stahl
7 months ago
These guys are great. Super friendly, very accommodating, and quick to exercise common sense about the work needed. Happy to have them nearby.

  Logan Carlson
9 months ago
Fare prices. Didn't charge me for trying to diagnose vehicle with blown engine. Helped me determine if it was cost effective to replace or rebuild engine. Didn't try to get me to something I shouldn't.Their honesty was much appreciated.

  Leah Vanden Bosch
a year ago
So grateful for the experienced and KIND professionals with J's Tire and Auto. Saw there was a major leak coming from my car this morning - went back to Valvoline thinking it was a problem from my recent oil change. The leak continued when I got back home, calling J's to hear they were booked for the day. After explaining the situation and hearing my concerns, they squeezed me in on the spot and identified the issue. A sensor on the side of my transmission was loose, leaking fluid. It ended up being a quick fix that likely avoided much more damage, and it was only resolved today because of their compassion and willingness to add extra work on with an already busy day.Grateful to know there are still good people out there. Will be back for all of my service needs from here on out - so impressed with the quality and compassionate service! THANK YOU!Service: General repairs & maintenance

  Dennis Goering
a year ago
They were very helpful and happy to help! I had a nail in my front tire, luckily they were able to get me right in and fix it while I waited for less than $35.

  Jennifer Fortheloveoftraveljen
a month ago
Wonderful experiences here! I will be back!

  Lauren Gebauer
3 years ago
I took my vehicle to Karl's Chevrolet twice. Both times they told me nothing was wrong. I called Justin and explained my issue. Even over the phone I felt like someone was finally hearing me. That night I dropped my vehicle off and had an answer by 8:30 the next morning. Justin, the owner, called me himself. Walked me through the issue, answered all my questions, and even called me back later saying he had miscalculated and my total was lower than what originally stated. Everything was replaced by lunch time (along with two new tires) and ready for pick up. He showed me pictures of the problem and the part itself. I would HIGHLY recommend these guys.

  Dan Jordan
2 years ago
Justin helped me out after my van broke down at the tail end of a 5,500 mile road trip. Great customer service, thorough repair, priced well, and great people.Service: Engine repairService: Engine repair

  Chris Lawson
7 months ago
Just dropped off the car, but have heard good things of trustworthy work.

  James D.
3 years ago
Great shop. The people are very easy to work with and really know their stuff. The only shop in town I will go to. Best price on tires in town, I checked, have gone numerous times and are consistently great.

  Benjamin Steenhoek
2 years ago
Absolutely phenomenal car service. Got new winter tires from them and Justin was straightforward, communicative, prompt, and gave a fair price.

  Jeremiah Moore
2 years ago
I have dealt with Justin for 15 years, hands down the best!very honest, more than affordable!thanks for always being there!Service: General repairs & maintenanceService: General repairs & maintenance

  Christina Crook
3 years ago
Great service! Justin and his staff are caring and honest. I highly recommend J s Tire and Auto!

  Rebecca Dyke
3 years ago
Excellent service we take all of our vehicles to J s tire and auto. Highly recommended! Best service in town.

  Jonathan Albi
11 months ago
It felt honest at J's. Also friendly.And they fixed my problem.

  Rocket Man
10 months ago
Excellent service, won't go anywhere else!

  Jenna Sutter
2 years ago
Everyone there is always so helpful and amazing. Only place I will take my car for maintenance or repair.

  Jenna Silver
2 years ago
Got me in and out quickly with great advice! Will be back for future maintenance on my new car!

  Adam Crabb
3 years ago
I drive my car to Justin, hand him the keys, tell him what my issue is, trust him with the rest, then come pick up my car later in the day.

  Nate Brommel
a month ago
Great service

  Adi H
a year ago
Fast and friendly service at very reasonable pricing.Service: General repairs & maintenanceService: General repairs & maintenance

  Veronica Carrasco IA-DES MOINES
10 months ago
Always excellent service!Services: Tires, Tire rotations, Oil changeServices: Tires, Tire rotations, Oil change

  Xcluzive Autoworkz (X2)
2 years ago
Great service, great prices!

  Paul OVERTON
3 years ago
Great service for reasonable prices

  luke peterson
2 years ago
Great customer service and fast work

  Opening Hours

Monday 8 AM-5 PM
Tuesday 8 AM-5 PM
Wednesday 8 AM-5 PM
Thursday 8 AM-5 PM
Friday 8 AM-5 PM
Saturday Closed
Sunday Closed

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