Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Damanta Shop
a month ago
If I could I would give him 6 stars. I have been there twice and so far the best place I have been to get my car fixed. Very honest with his work and the prices are very reasonable. I would recommend anyone who's looking for an affordable place.
Dre Perry
4 days ago
Ben does excellent work. Highly recommend his service to locals. Very pleased
Yuhan Zhang
a year ago
Has been here since 2018. I'm in Ames but I drove 30 minutes to find Bensen everytime I have any problem with my car.Great work with very resonable price, and this is the only place I will get my car fixed.
Joksanna Schneider
a year ago
Excellent!! Kind, very suggestive and never pushy, great customer service. Returning back to this shop.Service: Steering & suspension repairService: Steering & suspension repair
bob sing
2 years ago
I have been using Benson s services for many years and he is a honest and trustworthy person. Always dependable. You can trust him with your vehicle with any issues and he will solve it for you with a reasonable price.Service: BrakesService: Brakes
Annivon
4 years ago
Benson is a great mechanic that I have going been going to for more than 15 years. The only problem that I have is it takes too long to get your car repaired. The only reason that I wait is because he is such an awesome an honest mechanic as well as a honorable individual.
Vayha
4 years ago
Benson is a great guy. Gets the job done quick anytime I have an issue. The price is always fair and doesn't do extra service if the car doesn't need it. Been going to him for years.
Rob Woolf
5 years ago
My car has been at this shop for almost a month. Was told by owner would only take a couple of days. Go in yesterday 1/29/19 and he said he was having a problem due to he would now have to pull motor because he didn't know my motor was in the car the direction installed from factory. All that had been done in almost 30 days is the valve cover and coil packs had been removed. Spoke with two reliable shops including the local Audi dealer and another independent shop. Both shops say motor does not need to be removed and this should only be a six to eight hour repair.
Leslie Kipnusu
a year ago
I have been taking my vehicles to Benson s Imports since 2006. Always honest, quick and prices are very competitive.Services: Transmission, Air & cabin filter replacement, Auto side window replacement, General repairs & maintenance, Auto engine diagnostic, Tire rotations, Transmission replacement, Brakes, Auto battery maintenance, A/C installation & repair, Air conditioning, Oil changeServices: Transmission, Air & cabin filter replacement, Auto side window replacement, General repairs & maintenance, Auto engine diagnostic, Tire rotations, Transmission replacement, Brakes, Auto battery maintenance, A/C installation & repair, Air conditioning, Oil change
Noah Waddell
6 years ago
My Honda got sent in for a new steering pump and oil change. Benson's fixed both of those problems in 2 days flat and my car is good as new now. Benson's gets the job done fast and gets it done perfectly. The staff of Benson's know the workings of a car like the back of their hands.
Robin Terai
6 months ago
Felt like I finally found someone who is an HONEST mechanic! Highly recommend!
David Stewart
2 years ago
Installed a completely different radio in my car while being serviced. Did not disclose the work being done
Oj Moreno
6 years ago
One of the most honest, upfront and reliable auto shops in town I would highly recommend to anybody, they do a great job a very reasonable prices. They do great work on Audi VW and luxury brands, this shop earned my business anytime regardless how minor or complicated the job may be.
Randy Stephenson
2 years ago
Just purchased an excellent rebuilt auto from a trustee craftsman. 2nd time buying an auto from Benson, and he always comes thru with a reliable car at a reasonable price
bev jazz
8 years ago
I just wanted to go online to say these are the best mechanics in town and the most honest. My son paid for services and they called him back to refund money he paid for something not done. We had no idea it wasn't done and we paid for it so they could have taken advantage of us but they didn't. Just wanted to say thanks too. I'm a lifelong customer!
Cynthia
5 years ago
Very Knowledgeable Mechanic. Went above and beyond to repair our car! Excellent prices and extremely trustworthy. Wish all businesses were as professional and courteous as this one. Would recommend highly!
Nicole Houchin
4 years ago
Bought a car , thought everything was OK , until I was putting $60 a week in gas. All the tires were from 2012. Two of them blew out on me while I was on the interstate that was $80 a piece. Had to buy a new alternator. That was $200 .Than the last thing was the gas petal broke, went all the way down to the ground nothing was holding it back, it broke. Than I tried to break and the car would not stop, I got it down to 0 mph, but the car tried to go, so I shoved it into park to stop which made green stuff leak out. I was on the interstate while this happened again. With my kids. That was the last straw for me! I think benson is a ok. But he is too busy to take time one on one customer service , he does too much by himself , that's why I think things go wrong.
Jon-te
7 years ago
Great place and it's prices are very fair. They found issues with my car and got it fix for a pretty good price compared to other place. My friends go here all the time. Only downside is that they get really busy a lot where there is no parking, but they do great work.
Rebecca Bieghler Pigg
5 years ago
Now this shop is top notch as the owner really goes over and above for his customers. As a business owner in the community it is obvious by the parking lot with the overwhelming amount of cars to be serviced his reputation is well known.Thank you Mr Benson.
Dad Mitchell
6 years ago
This place is incredible! Most trusted manager and Mechanic I ever found, extremely smart and honest. Rates more than far. Nona this your gonna need this or that, instead a pro with a great attitude. One hard working man!
IKHOMPYUTHA
3 years ago
Just had a minor fog light cover broke - replaced it with a non oem in less than 30 minutes (that I provided) and didn't charge me a dollar. If you own a VW, audi, or an European import - this is your guy.
Alan Sullivan
2 years ago
They charged me $700 , did not fix the car, then were driving it all over Des moines, ( while we were waiting for parts) the owner had it at his private residence at 4 am, and another residence before, and after work, the whole time we were waiting on a part that hadnt arrived, so no need for "test drive", no excuse, I contacted Ankeny police and will be following up with more action, photos are of my vehicle miles from his business where it was supposed to be, on a previous visit we noticed it was out of gas when returned
Mick Der Vunderkint Nielsen
6 years ago
I've been going to Benson's for many years and the owner Vincent is an honest man and deals with his customers with integrity.
Linda Webb-bey
3 years ago
Benson Import has only been my place to take my car to, Benson I would highly recommend to anyone. OUTSTANDING!!
Emily N
4 years ago
Great, quality service that was done efficiently. The manager was very friendly and honest regarding the repair I needed. Will definitely be returning!
Ran
6 years ago
Benson does great work. He understands the nuance of auto repair, and is very honorable.
Isabel MjM
5 years ago
Honest, real good man for repair european cars!!! besides it's not an expensive service.
Ndayisenga Luc Valens
a year ago
Kindly this the best garage I can referring to the peoples which need Good services.Services: Transmission, Tires, Auto A/C recharge, Engine repair, Vehicle Inspection, Brakes, A/C installation & repair, Vehicle safety inspectionServices: Transmission, Tires, Auto A/C recharge, Engine repair, Vehicle Inspection, Brakes, A/C installation & repair, Vehicle safety inspection
Fit Star
a year ago
Benson does a good job repairing cars.
Robert Talang
5 years ago
he is the guy you can trust with your car specially European cars is the best