AutoZone Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Raina Elizabeth
2 weeks ago
Such good customer service!! Helped me with all my needs. Everyone was so nice especially Alyiss he is a 10/10

  Debra Harrison
2 months ago
Anna, Joe and Liv are amazing! I need headlamps replaced and they did the job. It took over an hour (my car is a pain to work on!) And I was not charged for labor. Kudos and they all need a raise

  Melissa Thompson
5 months ago
Girl power! Bought taillight bulbs at a different AutoZone location and they wouldn't put them in for me.I didn't have any mm sockets so I went to my local AutoZone and was helped out by a very capable young lady who obviously works with at least one egotistical male chauvinist. I'm not assuming, he came out to show how smart he was and how ignorant we (ladies) were...he left us alone after he found out we were doing it correctly, and his "short cut" would've broken my tail light assembly!

  Asher
a month ago
The auto zone on army post is the place too go Tim really helped us out with getting the parts we needed and at a good price super respectful and super helpful and I ll definitely be back

  Lonnie Burton
a month ago
Tim at the auto zone on army post is a great guy he help me get the thing I need with so much respect

  r0llinlacsATyahoo
6 months ago
Prices are out of this world! There's no reason two brake rotors should cost $250 when you can get the same exact ones online for $50!! This place is for emergencies only!! Never buy anything here unless you absolutely have to!They charge horrendous prices reaping massive profit while paying their off the street no-experience employees WORSE than McDonald's wages. I attempted to have a battery installed here but when I saw the lady DIDN'T EVEN KNOW WHICH WAY TO LOOSEN A BOLT I took it home and did it myself!This "business" can go completely under! Will not be missed!

  Rahul Chaudhari
3 months ago
Went to the store to get the blades for my windshield.Asking to help from employee to help me out for installing the wiper. But they said they don t do any outside help after the dark.

  Matt Pfeifer
7 months ago
Tony took all the time needed to help me diagnose that I needed an alternator when my car was dead in the Autozone parking lot. I installed it the next morning and all is good! Thanks to Tony and the team.

  Michele Meyer
a year ago
Visited the store on Army Post and an employee named Joseph went above and beyond to help me with my car! Not to mention it was super cold outside! A big thank you to him!

  Mary H Davidson
a year ago
I was recently in Des Moines for a family member who had passed away. We were there for the funeral and cleaning out the house. One morning - the vehicle would not start! I called Auto Zone they said, yes if you can bring the vehicle in, we will get you a new battery. No Kidding. In the time it took for me to pay, they had the old one out and a new one in. Exemplary customer service. I was very impressed with all interactions of this store. Thank you for taking pride in your work ethic and going above and beyond.

  Collin Miller
11 months ago
Whoever helped me tonight at the store was very helpful and deserves recognition. Great service, good prices and helpful people.

  Joe Altomari
a year ago
I had ordered brake pads from Amazon and they were the wrong ones went to the Army Post store pretty close to where I live first one in the door Sunday morning exceptional help from the two guys that were working there I told him about my Amazon experience and one of the guys gave me a discount I kick myself I should ve just went in there first

  matt mchugh
a year ago
These guys really care about their customers. I appreciate the staff and managments willingness to help me out today. Great customer service. Sincerely, guy who needed new battery and battery cable.

  Christopher John
a year ago
Was in Des Moines on a business trip and had issues with my truck. Visited this store for assistance and staff went out of their way to assist me. Easily the best customer service I have ever received. Can t thank this staff enough for helping me out when I was miles away from home.

  GS Dykstra
a week ago
Friendly and helpful staff

  Sqeeky Kleen
3 years ago
Had the tools I need to fix my car. Clean store, helpful service staff. Reasonable price, $25 for a 1\2" ratchet, lifetime guarantee. We shall see if it will bust axle nuts. Awesome they could look up the size of axle nut so I could get the right size the first time. Wish some of my other shopping was like this.

  A. SMITH
6 months ago
Consistently good service. Friendly staff.

  Derek H
4 years ago
Looked for a high pressure valve for an AC unit. No competitors offered the single part; all had the part in a bundle of other unnecessary items. I paid $3.99 versus the competition at $10. So glad I travelled the extra few blocks. The gentleman assisting me was super helpful, considerate, and a general pleasure. Thanks!

  Shelby Murphy
a year ago
Ronson was great. I came in not knowing what I was looking for and had an issue that he resolved quickly. Very helpful.

  B Coop
a year ago
This visit today restored my faith in this location of AutoZone a young man here went above and beyond to help me with my dome lights which were a little confusing. I appreciate it.A prior visit had kept me from coming here and I was reluctant, but glad I stopped in.There does tend to be a high turn around of employeesThank You

  Steve Wilson
a month ago
Staff is extremely helpful!!

  michael alderman
2 years ago
Very competent staff and great service! Was in and out in no time! The lady that waited on me was very knowledgeable and was very happy to help me out! Caught her singing, was nice to hear a happy employee!

  David Cavin
3 years ago
Meh so I arrived 15 minutes before closing..I wad the four a freeze plug and antifreeze. Thre counter person first looked at me and before asking if they could assist me informed me they wad closing in 10 minutes, revert I arrived 15 minutes before closing. When I asked for said freeze plug, counter person didn't even check the pc it was an automatic no er don't have anything like that. I promptly informed then that just 4 hours prior they 5 on hand and that's after I had purchased one.

  Rob Price
8 years ago
Early this morning I went to the AutoZone on Army Post en route to work, which meant I also had my 2 year old in the car. When they opened we were greeted at the door by Eric. He asked what I was looking for and I described the problem as I thought it could have been one of two things. He announced to his co-worker that he was going outside. He not only did some diagnostics to ensure that the right thing was corrected, but he took apart a few things and actually resolved the issue while I was there. He was super fast, very friendly, very thorough and great with my small child. I offered to pay for his great service and he refused. My issue was resolved! If Eric is any indication of the level of service, I don't think their competition has a chance! I highly recommend AutoZone and this store in particular as I've never had a bad experience and today I had an excellent one that won't soon be forgotten.

  Christopher Stolba
6 years ago
I went in to their location today to get a new battery and have them run diagnostics. Desmond was the person who helpped me and I have to say this was overall one of the best customer service experiences I've had, especially recently.He got my battery put in, topped off the fluids my car needed and got me on my way. Thank you!

  Faith gross
11 months ago
I showed up after hours my exhaust had fallen off and they stayed and helped me I appreciate it so much thank you again!!!!

  lxDontCryxl
11 months ago
Customer service was phenomenal by employee joe who helped with replacement of my battery terminal highly recommend this auto zone for business thank again Joe!!!

  Wilberta morris
2 years ago
The people there are very friendly they help you get what you need if you need a little bit of help to get something put on because you're silly a woman that don't know how to oh, these guys will come out and help to a degree they can't do all your Mechanics for use against the company's rules but they do try to help

  GoodDawg
2 years ago
Employees definitely need more training. Not wise to mix and match different types of radiator fluids together but had to stand there as they tell me wrong for a half an hour while trying to checkout.

  Elizabeth Audas
3 years ago
Store refused to honor online price. The walk into the store and get it price was $10 more than the order online and pick up the in stock at the store item. When I pointed out the absurdity of this situation, all 3 computer tappers behind the counter said, "Sorry!" This is NOT acceptable to me and I won't be shopping at Auto Zone again!!