Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Matthew Fender
a week ago
Brian is always willing to take a look at my vehicle when I need him to. He is fairly priced, and if he doesn't do any work, he doesn't charge.
Kyle Judd
a month ago
Where do I begin. These guys have no idea what they are talking about or doing when it comes to cars. You are far better off taking your car anywhere but this place. A basic oil change, and they forgot to put my drain plug in completely, my engine blew up, left me stranded on the side of the road, and they refused to deal with it or compensate me or replace my engine. This is ridiculous. No one should ever be subjected to something like this for something as simple as an oil change. Do yourself a favor and go somewhere else.
Patty Bellah
a month ago
We had a miscommunication and this upset us both very much. They tried so hard to resolve this. I am impressed by their honesty an concern for their customers. I would recommend them.
Steve Frith
4 years ago
Brian and the guys are SO honest and genuine. Easily saved me $500 from the competition as the others were trying to recommend unnecessarily fixes for commission. They own the place so they are not trying to push services you don't need. HIGHLY RECOMMEND! Very clean operation too (see pics).
Nathaniel Ferneau
5 months ago
Was able to diagnose and fix my car in just a few short hours. Very quick and fairly inexpensive.
Chris McQueen
7 months ago
I had some options on where I could take my vehicle for a repair. When I asked the person on the phone for a labor and parts quote on a vehicle, I was told "you don't want to do that". And given a lengthy explanation why I shouldn't get a quote.Any trained or certified repair shop will use a repair guide with labor estimates and parts estimates. Clearly this person either isn't trained, certified, or is using some other system for running their business. In any case, I didn't appreciate the tone or the way the person treated me and my wife on the phone and so we took are car somewhere else to be repaired.
Linda Coleman
7 months ago
This is the only place I will take my vehicle. I have went to these mechanics for years. Always very pleased with work done. As far as I'm concerned, they are the best.
Chuck Watson
a year ago
In for a oil change. Brian and Chuck did their usual excellent service. Best auto service in the metro, for all jobs big and small. Both skilled and knowledgeable technicians. I recommend Apex Automotive to all my friends and family.
Renee Goss
2 years ago
My elderly mother takes her car here and always receives great service at fair prices. Above that, she is treated respectfully and kindly by everyone who works there. Recently she noticed a foul odor and burning smell from under the hood. We took a look and discovered a dead squirrel that was too far out of reach for us to get to it. She took it to Apex and Brian and Chuck quickly got it out for her. They refused payment and even refused her offer to give them lunch money at least. Such kind treatment she received and we are so thankful for them. What an incredible business this is with an amazing team of employees. Thank you, Brian, Chuck and everyone else there at Apex!
April E. Barnhouse
a year ago
Obviously a true mechanic, not a tech regurgitating useless babble from a textbook. He knows and understands the mechanics and technical workings of automobils. Anyone who answers their own phone and exresses his passion for his trade and skills in manner he does says it all for me. It says he works hard, takes real pride in his work, not out to take advantage of his customers, just a real honest good mechanic. I say amen, they do exist! Thank you sir, thank you!
Melanie Goans
2 years ago
I don't trust taking my car anywhere else! They are honest, reliable and have fair pricing. I always recommend them to anyone looking for a good shop in Council Bluffs.Services: Exhaust, General repairs & maintenance, Electrical, BrakesServices: Exhaust, General repairs & maintenance, Electrical, Brakes
Chip Stanczak
2 years ago
I leave a message the night prior for the owner to call me in the morning. Phone rings at 7:45 am. Owner states to bring it in at 8 am and he will look at it. I get to Apex around 8:10 am and owner asks me about problem. He proceeds to change out my starter and get my 2009 Tacoma back to me by 2 pm THE SAME DAY. I HIGHLY ENCOURAGE one to go HERE FIRST when in need of a good, reliable, straight-forward mechanic. Mechanics are often like doctors, I have found. You go to them when in need and you are at their mercy for what they charge. Apex Automotive is the real deal. Good dudes. Good work. Fair price. Brian, thank you for being honest. Thank you for being a STUD MECHANIC. And thank you for not over-charging me. You have earned my business from here on out.Service: General repairs & maintenance
Liz Wagner
2 years ago
Highly recommend! Brian went out of his way on his day off to help me when my car broke down! Was very honest and charged me a wonderful price, he has a heart of gold!
wojo171
3 years ago
Just witnessed one of the owners or the owner come outside and threaten two vehicles to move so his customers could park there. The people he was trying to force to move are local Fire Fighters out of uniform. He then threatened you will be buying air for your tires from me when you are done over there if you don t move! Being a business owner myself, I can t believe this guy has the ability to continue his auto shop. I would strongly recommend staying away from this business and go elsewhere for your automotive work. I will be leaving this review on multiple sites. Thanks for supporting small business and don t let the lack of professionalism of one small business steer you from others!
Jeremy
2 years ago
Brian does a great job of diagnosing your vehicle and he does really good work. He also has quick turnaround. I highly recommend him
Stephanie Richter
11 months ago
Experienced, professional and great location. Always have our vehicles in and out in a timely manner.
Cindy Fender
4 months ago
Thank You Brian! You put my mind adease today!
Kim Smith
a year ago
Great service, great people got my car fixed and back to me fast
david richter
a year ago
First class. Very honest and much more inexpensive than dealers. Will not try to upsell.
Andy Dix
4 years ago
This is by far the best shop in town. They are open and honest and go out of their way to get your work done for the best possible price. I highly recommend this shop.
Michael Medinger
a month ago
Don t waste your time here
Birgit Ream
6 months ago
Great service. Fast and friendly!Services: Brakes, Oil changeServices: Brakes, Oil change
Aaron Simons
a year ago
Honest diagnosis, fast service and a great price. I highly recommend themService: General repairs & maintenanceService: General repairs & maintenance
driver pods
11 months ago
These suckas drilled self tappers in the frame of my classic,wouldn't recommend them for the pricesService: ExhaustService: Exhaust
Andrea Arseneau
a year ago
Brian is great. He s honest and does great work. Highly recommend.Services: General repairs & maintenance, Steering & suspension replacement, Wheel alignment, Brakes, Vehicle safety inspection, Oil changeServices: General repairs & maintenance, Steering & suspension replacement, Wheel alignment, Brakes, Vehicle safety inspection, Oil change
Mackenzie Frei
3 years ago
Was really hoping to work with a local shop, less than a mile from my home. Too bad the representative on the phone had a poor attitude. Taking my business elsewhere.
Christopher Putnam
8 months ago
Great place to take your Car to Be Repaired
Eric Seitz
2 years ago
Huge amount of knowledge here. The work is top notch, and the prices very fair!
Matt Wyant
3 years ago
Honest, good prices, you wont find a better shop for your car or truck
Cody Cooper
2 years ago
Quick turnaround and very fair pricing. Honest as can be as well.