Advance Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Moshe
2 weeks ago
Went here twice and there was little to "NO" customer service. I'd rather go to the Advanced Auto Parts by Lake Manawa. Huge difference in customer service. 1 star.

  Tonette Muell
5 years ago
Love them there. They are so helpful.

  Bridgette Hines
a year ago
Terrible. They were suppose to inspect my brakes. They couldn t get car started, so instead of calling me they let my car sit in the parking lot until close. When I got there, I started my car like it was nothing. Horrible communication skills and a waste of time. Would put 0 if I could.

  David G
11 months ago
This is a nice location on Broadway. They've normally had everything I have needed on hand or later that day, depending upon what time it is currently.

  Jackie Shew
4 years ago
Went into this location today & the "manager" Chris provided terrible customer service. Was extremely rude to me. Rarely go into any parts store, and when I do it is usually Auto Zone. Advanced had a better deal for what I needed for my car so I figured I would go there. First time and it was terrible. If the store had not had that deal I would've walked out as he was rude to me within the first 5 minutes of being in the store. Sad that the person they chose to represent the store is treating customers in such rude ways! Great way to get business! If I could give no stars I would. Very disappointed.

  Rachel Parry
2 years ago
Astounding customer service skills. Porter was especially helpful at helping me put the oil and power steering fluid in my car! I will be coming back to this location if I need something else.

  Laura Pike
a year ago
I've never experienced any problems here, they always know exactly what I need and if they don't have it in stock, they'll get it from another store

  Oscar Encarnaci�n
a year ago
I have been in bad experience with this store he never asked who's next big dog too much with the people they never said I'll be back with you this is a really bad situation and that people are just waiting for just get the parts and go but suddenly it's really slow service I hope you can do something, please, thank you.

  Viewier Note
3 years ago
I was able to get what I wanted and it's in a convenient spot but probably won't shop there for a while for something the employee said as I accidentally past the aisle they said what I was looking for was down, but I don't blame them.

  Trevor Pierce
4 years ago
Went to this location yesterday and an employee named Chris needs some anger management. He got angry with me because I called it a "boot" instead of a "bellow". He already had an attitude when I walked in. I was the only one in there. He had also hung up on a customer and would not answer the phone from there on. Corporate needs to visit this guy and give him a reality check.

  Amanda Aldredge
2 years ago
Staff is always friendly and super helpful, if they don't have a particular they will find a location that has it for you. Thanks for all you do Marcus, Craig, Kyle and any staff I missed!!!

  Joel Terry
5 years ago
I needed a battery installed in my truck and the website says that your stores install batteries. The man behind the counter asked what I needed and I asked if they would install a battery that I purchase. He glanced out to my truck and said we will on some vehicles, then he stared at me and said, not today. I thought he might be joking so waited for him to speak again but nothing, so I left and bought a battery at O'Reilly's. I know it was cold outside and if the store has a policy against installing batteries under a certain temp I understand, but tell me that don't just be rude and stare at me.

  Patrick John Seely Sr.
3 years ago
Didn't have my part but unlike napa, they ordered it and was delivered on time the next day, with no shipping charge. And clerk was cool.

  Rik Arson
4 years ago
Complete joke. Called and asked if they had a product. The guy who has "worked there 15 years" couldn't take the time or effort to walk to the shelf to see if they had a product. I ended up doing his job for him by going to the website and got a part number. When I went in, he told me "doors swing both ways." Yup, Autozone is two blocks away. Only reason I came to you was because they don't sell it. Welcome to being a LAST RESORT.

  kem edgman
4 years ago
Went in to get a copy of my receipt. Manager was sleeping so he didnt know I came in. Anybody could of easily gotten away with a bunch of product from this store.

  Salvador Ledezma
3 years ago
It has great service I bought 4 sturt and got 40 dollars back on a fit card that's awesome never got anything back

  Makinley Martens
5 months ago
It's okay it's not the best

  Branden Herring
4 years ago
I call and it rings forever.. Then get placed on hold for a half hour!! When i go in there the workers are tools who think they are the best thing since sliced bread..

  Megan Rose
5 years ago
Derick helped me with my coolant and even recommended someone to check out the leak that I most definitely have. Thank you so much!

  Aryana Lynn
4 years ago
Worker who mentioned he s been there for the past 16 years wasn t helpful in answering a few questions. Not even in the slightest any type of concern or apt to assist.

  Scott Griffis
7 years ago
They usually have what I am looking for, and even though they can be a little higher priced on some things, I like to shop here because the staff is very helpful and makes sure I have what I need to get the job done right.

  Robert Perry
6 months ago
Right parts and great price

  Micah Vogel
5 years ago
The staff here is always friendly and knowledgeable. I have better luck finding parts in stock here than any other place.

  Michael Wright
2 years ago
The most knowledgeable parts personal hands down. If ya want the part you need when you need it , go to Advance Auto 27 th & Broadway

  Mary
3 years ago
Didn't seem too busy I've got hundred percent customer service and answered all questions I needed

  Greg Johnson
2 years ago
Simple visit. Told them what I was looking for, and they pointed me in the right direction.

  Timothy Oxner
3 years ago
Always love the quality of parts vs AutozoneNever had any problem with doing warranty with Advance Auto PartsAlways had problems with warranty being done at Autozone

  Adam H
5 years ago
One of the parts stores that I like and close to home. They do give a Veterans discont of 10%.

  Steve Prusia
5 years ago
A positive experience.. definitely will be going back again...

  Braden Butts
6 years ago
Where I go for most of my truck parts. Staff generally knows what's what and helps me out however they can.