Terry's Auto Service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  sam hirchak
a month ago
Last year I took my car there to have a new catalytic converter put on after it was stolen. They fixed me up at a reasonable price and no problems after, told myself I'd take all future vehicles there. Until today. Whoever the lady at reception is, she is single handedly losing this place customers with her attitude.

  prince holman
a month ago
I love bringing my car here i have for years. idk why im just now doing a review but, these are some honest people. Very trustworthy not trying to get over and reasonable pricing they've worked on a few cars of mine always excellent service.

  Steve Pierre
8 months ago
Broke a Tap while threading for an insert. Tried several shops before Terry's was recommended.Terry was able to extract the tap and avoid what was likely going to be a replacement transmission.

  Rob Liesland
a month ago
We have been going to Terrys for around 20 years. They do quick, honest work with good prices.

  Jason J
10 months ago
Was recommended to get service here for a Muffler replacement but it ended up being a exhaust repair instead so it wasn't super expensive but the wait time was unreal. I knew a lot of folks were in front of me but just a heads-up or a text to keep me in the loop would've made made this experience much better. I don't have time for folks whom operate out of convenience

  Sheryl Empey
5 months ago
My first experience. So helpful and accommodating. I was totally comfortable with them. I would highly recommend Terry's.

  Dusty Pogones
7 months ago
Have been a customer since the 90s and Terry's Auto level of service, staff knowledge and ability to accommodate as well as quality of work is as good as it gets. Will be returning with a custom exhaust idea on a project vehicle ASAP!

  Cristian Arcos
a month ago
These people are not mechanics just monkeys with a wrench don t know how to diagnose issues properly.

  Marsha George
10 months ago
My battery kept dying. I went to a general auto parts store to have it checked. They said battery was fine and that it was my alternator. Took it to Terry's and they found loose battery cables and my alternator was fine. I have never been so surprised in the honesty and professionalism they showed. They definitely have my business.Service: General repairs & maintenanceService: General repairs & maintenance

  Aaron Mosier
2 months ago
If you want the best exhaust for a good price this is where you go

  John Sechser
a week ago
Excellent service and reasonable prices.

  Benjamin Thomas
a year ago
I had my exhaust disconnect after the resonator (had it hung up with some wire hangers.) The welding looks great and most importantly, it's quiet . Fantastic staff! Don't hesitate to try them.Service: ExhaustService: Exhaust

  Maggie Shaw
10 months ago
This place is amazing!! I had an exhaust problem and they had my car ready to go in a couple of hours!! Staff is amazing!! I would refer anyone to them!! They deserve more than 5 stars!!Service: ExhaustService: Exhaust

  Tim Johnson
11 months ago
I would recommend Terry's to anyone who needs car repair. I now have friends and my children taking their vehicles there. Honest and affordable. Great people and wonderful to work with!

  Jaimi Giancola
a year ago
I have been to several Auto Shops, DSM native and I will never go elsewhere after Terry's! I never felt jerked around, Nicole at the front desk was awesome! Affordable and efficient. Highly recommend!

  Alissa Burgduff
a year ago
This place will take care of you. Trustworthy and affordable. Thank you for the work you did on my vehicle. You are my go to for all vehicle repairs. Whether they fix it, or provide a reputable place that can, you will leave happy, knowing you have not been taken advantage of.

  Chad VerHoef
a year ago
HONEST!!!!! So a competitor told me that I needed a 600 new muffler. It was not true. I took it to Terry's and they scoped it, turns out no muffler was needed. He is out to get to the issue. If there is no profit to be made he'll not try to sell you something that isn't needed. Again I can't stress enough HONEST!!!!!!

  Hayden Wilson
2 years ago
I recently took my Jeep to Terry's to get an oil change, rotation and to have them look into a shake in my steering wheel at highway speeds. They couldn't figure it out (seriously?) and blamed it on my newer A/T tires. I asked if they could balance them since I have put about 8,000 miles on them. I picked up my Jeep after a couple of days and there was a horrible clicking noise. The shake was obviously still there and I brought it back right away and they told me they couldn't help me for TWO days (again...seriously?). There was no sense of urgency or customer service. I went to another shop who helped me right away as I had to get to work and they found that the wheel weights they put on were not the right ones and were hitting the caliper. EASY FIX and took the other shop 10 minutes. I will not be back and I will always recommend to others to steer clear.Services: Tire rotations, Oil change

  Kathleen Peterson
2 years ago
Just had new exhaust installed at Terry's on my '15 Mustang. Fantastic service and price. Heard great things about Terry and his crew and it was absolutely true. I will be a customer for life now.Service: ExhaustService: Exhaust

  Ashley Shoemaker
7 years ago
The muffler rusted off my car so I called Terry's and they were able to get me in right away. The gentleman doing the repairs actually got something in his eye while my car was in the shop so he had to go to the doctor which delayed repair time. I was afraid I'd be without a car for another day but he came back to work and finished it for me that evening. The office manager was great about calling with updates so I could easily arrange to get to the shop before they closed. The charges were very reasonable, especially for the great service. I would definitely recommend Terry's!

  Gigi Wood
a year ago
Needed a new muffler; they were able to do it same day while I waited. Excellent service. Fair prices.

  Dan Langworthy
2 years ago
Super honest mechanic. I have been here multiple times, and every time I am blown away by their integrity. I have numerous stories I could tell about this company, but my favorite happened around six months ago when I had to get a new exhaust. After they put in the new exhaust, my check engine light was still on, and I went in and asked why the engine light was on. They brought out the code scanner and said it was a bad sensor and would cost around $300 to fix. I was bummed out because I thought I was done spending money. But the next day, I came back, and they put in the new sensor and said I was all good to go. I asked how much I owe them, and they gave me a strange look and said I owe them NOTHING. My being confused but happy, asked why. They said when they were taking out the old exhaust; they damaged this sensor which rarely happens. I was willing to pay them $300, AND THE DID NOT TAKE IT?! Are you kidding me?? That is way beyond being honest. I am a customer for life and would trust them with my life savings.Service: General repairs & maintenance

  Anonymous_Buddha
4 years ago
Lovely folks. I was nervous going somewhere new. They were very personable. Gave me prices that were very manageable. And for an extensive muffler repair, it only took a couple hours. Very happy! 10/10 would recommend.

  Nora Kirsch
5 years ago
I had an amazing experience! I came in with an exhaust problem that I'd ignored for months because I was scared I wouldn't have the money to pay for it... They told me how much it would cost up front, no fees, no weird papers to sign, just the price of $106. I happily paid and was out with my car good as new in 20 minutes. Would highly highly recommend.

  Gary Garman
6 years ago
Employees were very helpful and nice with a good sense of humor. I was early and they got my vehicle in early, which I was not expecting. They worked on my last two trucks also, so I knew they would do a great job. They got the vehicle done in good time. The job was great and drives fantastic. Thank you very much!

  Megan Irey
a year ago
I'm so thankful to find a shop that I can trust. They have never talked down to me and they have never tried to upsell me. They are honest and have a pretty flexible schedule to get us in. Thankful for them!Services: General repairs & maintenance, Auto maintenance, Oil changeServices: General repairs & maintenance, Auto maintenance, Oil change

  Precision Insulation and Coatings
3 years ago
I previously had all new exhaust built on my tuck from these guys. The shop crew did a great job on the work done. However, calling back to have a piece of exhaust pipe bent in two places, the front desk chose to argue with me over it for five minutes then decided to hang up on me. Why not just tell me we cannot accommodate a set appointment that would take less than 30 minutes rather than argue with me about the technicalities of persons name or inability for accommodations ? It s simple, yes we can take two measurements and make two bends, or no we cannot set an appointment and accommodate that. We appreciate your $1000 business the first time, we don t need it the second time. Thanks for terrible attitude. I could clearly hear them in the background saying yes f ing hang up . I really like the shop crew too. I would have gladly continued to give them business.Service: Exhaust

  eric sadler
9 months ago
I was a walk in no appointment,The guys was on lunch, told me to come back in a half hour, 20 mins later the work was doneI recommend this shop, Terry the owner great guy

  Chad Raymond
a year ago
Took in my 2019 Nissan Titan for an upgraded exhaust system. The whole process from scheduling the work to picking the truck up when completed was flawless!! And my truck looks and sounds awesome! Thank you guys!!

  Elizabeth Anderson
4 years ago
I took my car to Terry's Auto Repair Service. I was referred there by Charles Gabus Ford. They were able to fix my car in a couple of hours. They did a great job. I do recommend them to all who need their car(s) to be repaired. The price was great and the service super. I do recommend calling a couple of day(s) before you bring your car and try to bring it between 8:00 AM and 9:00 AM.