Acheson Auto Works

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Lukas Miller
a week ago
Acheson's team worked on my truck that needed some cosmetic repairs done and they took good care of me. They communicated incredibly well with messages at each step through the repair process and got my vehicle in/out 4 days earlier than expected. The truck looks quite literally brand new and couldn't be happier. Thank you to the Acheson team for your excellent work. If the need arises again, I will certainly be back. Thanks!

  Tony Bussan
a week ago
Excellent, reliable & trustworthy service. The work was performed on my daughter's car at my request. I live 90min away. They kept me fully informed on the requested work & discussed a couple of issues that were discovered during their inspection. All repairs were completed quickly & to a very high standard.

  Kurt Brannian
3 weeks ago
Years ago Acheson Auto Works was recommended by an acquaintance. I'm glad I took their advice as since then, Acheson has taken great care of my vehicles and treated me fairly, clearly explaining what is being done. Tim and Larry have been especially helpful. I don't think it's a complete coincidence that my older vehicle has given me relatively few problems over the years. So let me pass along the advice I received years ago and recommend Acheson.

  Sue Wilhite
3 months ago
Acheson Auto Works is the BEST!! They are very diligent in finding out what is wrong with a vehicle. They took the time to test drive our Silverado three times the same day to make sure it was running correctly! We really appreciate the work they do! They know what they are doing and leave no stone unturned!!

  Josh Wederquist
4 months ago
I really like the staff here, they are so accommodating with everything that we have required for our vehicles. I have taken multiple vehicles to them over the last 15 years. The facility is very clean. Every question that I have had was very promptly answered in a very professional manner that was phrased so that I didn't feel like the staff was talking to me in a way that I would feel ignorant or even like I should know what something was. I can't say they are the cheapest in town but they are dealership quality without the dealership price.

  Ryan VDB
a month ago
Always thorough and explain everything clearly.Another visit to Acheson for some unfortunate vehicle issues but once again They were excellent at providing details and photos of the investigation and quickly made the repairs. Very thankful for their service.

  Gage DeCook
2 months ago
I ve taken my truck to several places around Des Moines over the years but I ve found Acheson has the best customer service and I trust them with my vehicle. They re very knowledgeable and take the time to explain the issues, often times in great detail if you re interested.

  Jarrod Wolfkill
5 months ago
It wasn't until earlier this year I was introduced to Acheson on the recommendation of my friends. So far Acheson has been professional to an outstanding degree. I barely know a thing when it comes to auto-repair. They are clear on what they recommend to be repaired, replaced, or can be left alone for the time being. They were even able to explain what each repairable part did for my vehicle. It was extremely helpful in deciding what to have them start making repairs on. They may be a little pricier than some other places but that's because Acheson is full of professionals who know what they are doing and you can rest assured that after you bring your vehicle in to them that you'll leave satisfied and with a lighter weight on your mind. 5/5 they deserve the gold star in every category and they've made a customer for life.Services: Steering & suspension repair, General repairs & maintenance, Auto brake repair, Vehicle Inspection, Transmission repair, Brakes, Auto maintenance, Auto brake replacement

  Johnathan Blauw
4 months ago
Tim and the guys in the shop are always on it, willing and able to go above and beyond. I don't go here for every service, usually because of my own schedule not working out sufficiently to get onto theirs but I've always been extremely satisfied with the level of service here. Highly recommend!

  Curt Madsen
5 months ago
I m pretty picky about my cars and the people at Acheson care about providing quality work for a fair price. I won t take any of my cars elsewhere, whether for mechanical or body repairs. They have a solid business model that s been in place for a long time.Services: General repairs & maintenance, Auto engine diagnostic, Vehicle InspectionServices: General repairs & maintenance, Auto engine diagnostic, Vehicle Inspection

  Kate Asher
3 weeks ago
Left my Malibu for oil change. Good service and nice staff.Dropped off our Cruze for repairs. Again, good service!

  John Travers
4 days ago
Acheson Auto Works is a great place to have everything done that your cars need. Great people!

  John Rupp
3 days ago
Acheson s is second to none. They are honest, helpful and caring. They take pride in their work. If there is a problem, they make things right. Thank you Tim, Larry and the gang.

  A Lyons
9 months ago
I m so relieved to have finally found a professional, honest, and friendly shop to bring my car to. I ve now been in three times (separate cars and issues) and each time the front desk and mechanics have been extremely helpful. This last time I went in because my A/C wasn t working. They let me know it would be $225 to go through it to find the issue. I got a call later and it turned out that during a previous repair the compressor wasn t plugged back in all the way. They charged me nothing! And the rate on my past repairs was reasonable when compared to other nearby shops. Acheson has the best service and I will definitely keep coming back.

  Lily Allen-Duenas
2 months ago
So trustworthy! They take care of me and my vehicle in such a way that I KNOW I can trust them!

  Ashley Palmer
11 months ago
I have been using Acheson for years. They are trustworthy which is the most important to me since I know nothing about cars. They always show me why something should be done. They work with my warranty company and I have never had to play middle man. Tim is absolutely the nicest guy and always takes time to make sure I understand the work that is being done and what it will cost. I have never gotten a surprise charge for anything. I will never go anywhere else. Most reliable in town for sure!!!

  Jim Egger
a month ago
I posted the below review some time ago. NOTHING has changed, except the service might even be better.. Today was no different. Do yourself a favor and the the good folks at Acheson make caring for your cars easy. Cars, yes plural.Every time I get to deal with the folks at Acheson, it is a pleasure. From the greeting as I enter, to scheduling the work, and finally receiving service and support, I am always treated kindly, quickly and with courtesy. Tim is as good as they come at very technical explanations. Haley at the desk as I enter, is cheerful, helpful and efficient. The entire visit was outstanding. I wish Acheson's had control over special parts delivery. They do not. The parts are always installed perfectly with no complaints ever from me. Keep the good work going. And, by the way, call them now so you can be as satisfied as I am with auto repair, with body and mechanical.Services: Tires, General repairs & maintenance, Oil change

  Chuck Fritz
10 months ago
I ve taken our family s vehicles to Acheson Auto Works for over twenty years. They do excellent work, are friendly, helpful, and professional. The shop and entry area is also set up nicely. I highly recommend this business.

  Melody Todd
3 months ago
I always take my car to Acheson's. I know they will be straight with me and I can depend on them to keep me safe. Highly recommend.Services: General repairs & maintenance, Tire rotationsServices: General repairs & maintenance, Tire rotations

  BraziarK
a year ago
They are extremely genuine and trustworthy. They do their job very well, very quickly and are very fair about their pricing. Definitely the best place to have any work done on your car and I highly recommend them!Service: Oil changeService: Oil change

  Emily Roering
8 months ago
Great service. Tim was helpful in explaining what my SUV needed for repairs. Pictures were sent with explanations of repair needed. Affordable pricing. Will return with future needs.Services: General repairs & maintenance, Auto brake repairServices: General repairs & maintenance, Auto brake repair

  Micah DuShane
10 months ago
Both my mechanic Mark, and the supervisor Tim, were outstanding, like always with plenty of knowledge about my truck and making my visit great. Thanks guys.. hope someone see this and recognizes just how good of work you both do..Service: Oil changeService: Oil change

  Scott Hanel
3 months ago
Once again, everyone at Acheson took good care of our Mazda and my wife and me. I mentioned in the office that, 'the bad news was my car needed work. The good news was Acheson was there to fix it.'Thanks again for everything.They always take cost into consideration, but safety is Job 1.Services: Electrical, Auto engine diagnostic, Auto engine tuning, Vehicle Inspection, Oil change

  Mike Harlan
5 months ago
Asked for A/C service. Blown away by their thorough inspection rapid repair. I m onboard for them to do future service. Excellent!Services: Auto A/C recharge, Air conditioningServices: Auto A/C recharge, Air conditioning

  Pamela Enger
6 months ago
Fantastic service! I'm very confident in the technicians and quality of work for my vehicles. Highly recommend this team!

  Ed Seuferer
8 months ago
The team at Acheson always does good quality work and schedules are always reasonable. Thank you Tim and team for the quality service and the piece of mind I get from great workmanship.Ed SeufererServices: Steering & suspension repair, Tire rotations, Vehicle Inspection, Wheel alignmentServices: Steering & suspension repair, Tire rotations, Vehicle Inspection, Wheel alignment

  Logan Shea
4 months ago
Prompt, professional, thorough, excellent communicators, fair. Everything you want from a mechanic. Thanks Tim!

  Kelly M
2 months ago
Love this place! Great and friendly staff, and always get the job done right!

  Cindy Wyckoff
a year ago
THE BEST! Honest! Professional! Skilled! Know their stuff! Tim, and all who work at Acheson, are just wonderful and make every effort to diagnose and repair at a reasonable cost and with as little headache to you as possible! Just can t find a better place to service your vehicle!Service: General repairs & maintenanceService: General repairs & maintenance

  Barbara Beatty
a year ago
Acheson Auto Works (Ricco, Enrique, and Mike) repaired damage to a front fender on my vehicle and did an outstanding job - it looks perfect! Working with Acheson was very easy. The entire staff was honest, friendly, professional, and great at communication.Service: Auto body & trim repairService: Auto body & trim repair