Allstate Peterbilt of Clear Lake

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Rusty Patrick
a year ago
Called in ahead of time to make sure they could fix the wheel seal. I was assured it would only take two hours at the most. If I could get there in the next hour. I was in there 20 minutes later. They put the truck in the shop right away. As you are thinking great. No not great. Truck sit in the shop for an hour with no one working on it. I ask to show them an air line to ask for a replacement. Mechanic that is supposed to be working on it is standing at another truck talking. Truck sits in the shop for three and a half hours. Finally done. Only to pull the truck out of the shop with rim still covered in oil. So is it still leaking or did they just not clean it. Still to come. No clean up done. Never returning

  im6under W
2 weeks ago
These guys are great.Quick efficient and good service. I have used them a couple of times now... and allstate clear lake iowa is my goto shop of choice.As we all know, downtime can kill a small business. Getting it done right the first time is a must have. That has been my experience with allstate.

  Danny Cochran
8 months ago
I bought a 2020 579 from another dealer I made it down to Clear Lake Iowa to the Peterbilt shop with a check engine lite on an about to derate. I talked to Ryan an he got me in as soon as he could got me fixed up an on the road again. I can t say enough good things about his team Ryan the service manager an Bob the service writer an the mechanics that worked on my truck, thank you all, all of you were amazing! Also the parts people they got the parts in quickly.Thank you all for an amazing job! I will definitely use this shop again!Services: Exhaust, Auto engine diagnostic

  Billy Gerard
4 months ago
These are the nicest people! They will work with you! Very helpful! I will return. Thank you folks!

  Brandon Henning
8 months ago
By far the best peterbilt I've ever been to. My truck started giving me a ton of codes and derating just after I picked up my load that would've taken me home. I thought I was screwed. I took the truck here and they got me in and out and I was able to make it home.

  Jeff Bryant
2 years ago
Ryan and his entire team are outstanding! late morning we went down with an engine derate the day before Thanksgiving. you can imagine the concern trying to get a driver home. they were booked and were very clear upfront that the most they would be able to do is read codes late afternoon. no other option available and understand they already had a large workload. they found a way to pull off a miracle and squeeze us in-between to read codes and perform diagnostics between jobs and were able to have the truck rolling before the time they estimated to read codes. Driver is happy and will see his family as planned. Proves that this location and team are a definite solution provider to this industry. I know how much it takes to juggle this type of work load and still complete a unscheduled repair in a urgent set of circumstances. I was impressed with the precision in which they worked together. Everyone talks teamwork but these folks demonstrate what many other strive for and rarely achieve. We will definitely be utilizing this location when we have issues in this area. Thank You so much for being the team that you are! If you are having trouble in this area I would recommend going in to see them and form your own opinion!Services: Transmission, Air & cabin filter replacement, Exhaust, Steering & suspension repair, Electrical, Auto engine diagnostic, Body & Trim, Brakes, Air conditioning, Battery, Oil change

  Erik grove
3 years ago
Shop is great! Guys are super friendly and Ryan the service manager was very helpful and knowledgeable. Came in with a hole in my fuel tank and they were able to get it in and out. Thanks aging guys.

  George La Motte
6 years ago
We were traveling in our motorhome when we had an antifreeze leak. We drove in without an appointment and they took us in right away. Very helpful and pleasant to work with. We would use this service again. Thank You Allstate.

  kevin brannick
2 months ago
I felt over charged

  Bernie Popp
2 years ago
Friendly and knowledgeable staff. Very helpful. Got me rolling very quickly.

  Jeff Campbell (Franchise)
7 years ago
Nice place to have work done on your truck. They fixed me up swell. They are growing and extending their hours. Check them out!

  Bill Clark
3 years ago
Had work done on motor they were quick and got me back on the road.

  Sarena Johanson
2 years ago
Need to update business hours they are NOT open until 530 as stated online

  Rick Hocking
3 years ago
Helped me out when I was in a bind even though they are busy. Huge thanks!

  Sevenstar Express
2 years ago
Best mobile service ever, very professional

  Charles Baker
3 years ago
Great place to get your truck fixed

  brandon Olson
2 years ago
Best customer service

  Derrick Carroll
3 years ago
Helpful in a pinch

  Joe Murphy
a year ago
Quality technician and service staff.

  Rod
4 years ago
Great bunch of people

  Dan Gordon
6 years ago
Fast friendly service

  Santiago Vega
4 years ago
Great place!

  Sue Bruhn
3 years ago
Good

  Robert Caruso
5 years ago
To busy to help

  Mike Martin
2 years ago
Almost a shop