O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  elizabeth mayfield
5 months ago
Aiden and Scott were super awesome and changed both my head lights for me! Super appreciate their help!

  Jonjon Wad
5 months ago
Always a joy to visit the employees are always very helpful and in good mood..

  Kyle Miller
7 months ago
Had trouble with my truck on the road and the management and employees went well beyond had battery and a solenoid issue after testing but was able to get it back up and running again great customer service

  Shadetree Mechanic
2 years ago
Carly that works there is always smiling and is always very nice and helpful. Very rarely do I wind up with the wrong part. Special order parts always calls to let me know when it is in. 5 stars all around. Only ace I will do business.

  Amber Trout
2 years ago
On a repeated basis, they order the wrong parts. Also repeatedly returning parts they had in stock because they give me the wrong part. Waste of time and gas to have them keep messing up. Last week was charged over$100 extra for parts. Was refunded to card but waited 5 days for the refund and still had to pay again for the right amount. So instead of $147 coming off the card a little over $400 was charged.

  Denny OBrien
a month ago
They know their stuff.

  Haley Straw
2 years ago
I pulled in with an overheating van, two Amish passengers and two of my children.I bought some antifreeze, poured it into the radiator only to see that it came out another end.They quickly got on the phone and told me where a service station was that could get me right in.I appreciate them going the extra mile, especially with children along in single digit temperatures.

  Tom Wilson
6 months ago
Great people helped me out and got me what I needed

  Debra Carpenter
4 years ago
The staff is always helpful. There are a couple of men that work there that will do all they can to help you. They are very knowledgeable and professional. I usually ask for them when i go. Glen and Brian are the ones to look for if you have a question or just need a part.

  Kevin Wiskus
4 years ago
I needed to add a hitch to my 2008 GMC. After looking at their website I decided to go in and get a hitch. They helped my to find the right hitch and wiring adapter. They had to order it and was to be in the next day. The following morning they called me to apologize and say that there was a delay and it should be the following day. Sure enough it came the next day and fit in the truck as advertised. I really appreciated their call to tell me it was going to be delayed. While I did not think the apology was necessary I appreciate the heads up.

  Wendie McCuen
3 years ago
I called o'reilly's last weekend looking for a rear drive belt for a Harley and the lady I spoke with was extremely helpful. Its nice to see their are still really good people that exist in this world. Thank u

  Houston Fry
a year ago
Zach offered excellent customer service! Helped me find the correct parts I was looking for and offered advice replacing them.

  D L F
5 years ago
They insulted me the moment I walk in the door. Just grinding,laughing and whispering insults in a low voice. I own a mobile welding company and I will not be giving them my business again! Very unprofessional! Laugh and crack your jokes after the customers gone if your that kind of person. Worst O Reillys I have ever been in! I think I m going to start going to Advanced Auto or Napa maybe they will treat a customer with respect!

  Jeff Chance
7 years ago
It's not the business it's the people that works there n the managers that runs it that don't know what they doing. That why I do business with mountpleasant iowa OReilly parts store they have what u need in stock n if not they have it over night n no waiting around for three four days for parts

  Charles Martin
a year ago
No follow up waited on parts 3 days ..was supposed to be next day ordered 2 times ..a mess.

  Saphia Sash
2 years ago
My favorite employee is Carly, she s always so helpful and very friendly.

  Jerald Hendee
7 years ago
Never have the right parts in stock, then if they order it for you they don't let you know it's in. Lost my business. Manager isn't very Customer friendly either

  Ralph Gabe Jolliff
2 years ago
My favorite parts store yet. Always helpful and generally best prices.

  Carol Buban - Cockriel
2 years ago
Prices were pretty high...171$for a new cheap battery.

  Logan Brown
2 years ago
Quality parts And helpful employees That go the extra steps to find The parts I need

  Matt King
2 years ago
I believe some of the workers need more education on the parts and how to apply them without using a book to go by

  Teri Howard
2 years ago
They we're very helpful on finding the parts for are van.

  Bret Webb
7 years ago
What a worthless bunch of screw ups I've been out of town waiting for a radiator hose for three days and Fri comes and nothing ducking retards ordered it twice and still can't get it worthless

  Ronny Snow
4 years ago
I own Country side auto in cville and this is my favorite part store

  Ameillia Jolliff
2 years ago
Nice people and can turn in old oil and car batteries

  Wilma Jeane Wilson
2 years ago
Performed free diagnostic on my car. Great service!

  randall alan
2 years ago
Most parts available or ordered w quick delivery.

  Scott Valentine
5 years ago
Always friendly and fast service with special orders.

  Rose Oglesbee
3 years ago
Always has whatever we need. Friendly staff. Has more then one cashier!

  kim schoonover
3 months ago
Excellent