Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
David Edwards
7 months ago
My wife went in to get a tire fixed and was told they had other things to do that made money, a simple were busy would have been more professional, and to try in the morning. Next morning rude again and she went someplace else. The last time I got my brakes fixed there I was told I needed a router and charged for one and was all the "new" one was all rusty. Woukd recommend anyplace other then Brats. Rude service sub par work with high rates.
Sara Wireman
5 months ago
Had a staple in my tire. Pulled in with a very flat tire they got me in right away and treated me very well. Thank you so much.
Rachel Conger
a year ago
Jo was amazing! He got my car out of being stuck in the snow. He arrived super quick so I could get to my doctors appointment. He was a life saver! Thank you so much!
Kent Allison
9 months ago
We had a serious issue with a car of one of our guests at Honey Creek Resort and they came right out and towed it and got it repaired.
Angela Orndorff
2 years ago
For having a small business in a small town you would think they'd have a little more respect for the people in their community! Rude and unprofessional be quite honest and this isn't even the first time, but it will be the last!!Many other places to choose that actually have the ability and respect for their customers..
Luke Orndorff
2 years ago
we stopped in to have a tire changed one of the technicians missed me by inches with a truck of another customer and hit the jack holding our vehicles front drivers corner up. the tech said let me know when I hit you as he nearly hit me instead of asking me to move or waiting for our simple tire change job to be complete so I could move our car with my family in it....I work with the public I will be sharing my poor and what could have quickly become deadly experience with as many people as will listenService: Vehicle maintenance
Dan Alletto
6 years ago
I was very happy with the service I received here. I went in around 8:00 with no appointment and I received a call back around 10:15 saying that the car was fixed. It was interesting finding someone to talk to, the people at the gas station just sent me into the shop to talk to a mechanic, but its all part of the small town charm of Centerville I guess. Great service!
Haley Webb
4 years ago
Very polite and all but I must say they're lacking communication between each other. When I called to set up an appointment they had me under another name (no idea who Tammy Spinler is) and put down my car year as 98 but it's in fact a 95 and after having my car looked at I didn't get any answers because the guy who looked at my vehicle didn't write anything down and then he wasn't there for me to speak to when I came to pick my car up. I was told I could call later on and see if the guy would be back for me to get the info I needed but he was not and I asked them to give me a call when he was back before they closed and I never got the call. So basically I brought my car in for no reason.
Jada Wells
5 months ago
Mark is a very very rude worker will not be going back there anytime
B
2 years ago
Thought I should share my one experience with Bratz 10 years ago, I will never go back. I was just gifted a car from a family member and I took it for an oil change. After I waited in the store for 30 mins they come back in. They had the nerve to go through my glovebox for the registration and told me don't come back until it was in my name. 4 vehicles later still won't return. Oh and when I went back to my regular mechanic they told me the same oil filter they put on was still there. So Bratz had charged me for a oil change and didn't even change the filter.
Jasmine Porter
a year ago
I had my check engine light on and my car was making funny noises so i got it checked and they said it was fine but come to find out there was metal was flung in to my engine and my car stopped. Also, found out later that i had sensors out on my car.Service: Vehicle maintenanceService: Vehicle maintenance
Chevy Ford
8 years ago
Was on vacation and Alternator went out and had kids with me. The owner knowing this got me right in and replaced the alternator at a fair price. I really appreciate he took care of my most prized cargo in such a quick manner. Made what could have been a terrible vacation into a great one. Thanks, again.
SouthernIowaLady
2 years ago
Basically good service however sometimes the little extra I ask for gets forgotten. I asked last time for my batter to be cleaned; they didn't.
Tony Farhner
3 years ago
They are professional, honest, and trustworthy. Are willing to work with you to get you back on the road.
Bob Broshar
7 months ago
Very good and quick service
Jim Karl
4 years ago
Great customer service except for one one the woman who works inside.
Lola Ingram
4 months ago
Excellent service
Chuck Allen
2 years ago
Always willing to get me in without a moment's notice
Truck Fent
4 months ago
Service professional grade
Luanne Henderson
6 years ago
Great service with a friendly smile!
Daryl Hinners
4 years ago
It's hard to find any place better
Denny Ryan
7 months ago
Great,,as always
MuzganM
8 months ago
Professional and efficient.
Stephanie Willey
2 years ago
Honest, affordable and dependable!
Joyce Wendland
6 months ago
very helpful
Scott Havick
10 months ago
Great people
les L
3 years ago
Fast and friendly service