Walmart Auto Care Centers

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Ja JaM
a month ago
The staff, ( Trey, Derek and Schfiquallh ) provided Excellent Customer Service in assisting me, in my emergency issue. They stayed over a little past closing to make sure that I wouldn't be stranded with my vehicle. I highly recommend this Walmart Automotive center. P.S. give those guys a Pay Raise..! Thanks

  Lesley Schooley
4 months ago
They declined to put tires that I desperately needed on my vehicle because they claimed it couldn't be lifted due to rust. It didn't make sense as my vehicle had just been on a lift for a full day to switch out a power steering pump. Had to go to a "real" tire place and payed twice as much.

  Rick Thomson
6 months ago
Went to get my oil changed so I went early. Was there at 6:45am and waited until 7. Then at 7:10 the manager (I assume) changed the time on the sign to open at 8. I wasn't happy so I continued to wait. At 8 they opened so I went in. Asked for a oil change and they told me they couldn't do oil changes until after 9. UNBELIEVABLE! REALLY! They knew that I was waiting since 7. No common courtesy to at least open the door at 8 and at least ask or tell me what was going on. After being a loyal customer for years they lost me.

  tami moore
3 months ago
Tammy is honest, has integrity, and very straightforward. When I needed help resolving an issue she went above and beyond to help me find resolution and it really made me see how much she cares about customer service.

  Melissa meade
a month ago
Got me in when they were closing, very thankful for the Edgewood Auto Dept

  Adam Keeling
4 months ago
This place really should be investigated very sick been in the store and heard problems people were having I've had problems with oil changes in the past and just had a problem with tires I don't think it's the people I think it's the company in general don't know why people go there it's like gambling big time

  Jason Hedges
4 months ago
local Walmart Auto Care Center at 3601 29th Ave Sw, Cedar Rapids, IA 52404 offers important maintenance services that

  Viktoria Beachy - Poliakova
2 months ago
ZERO for poor service here !!! I had a appointment at 3pm but they just started working at 5pm . And I have to wait here for another hour at least?!?!?!?

  Lisa Bruns
3 weeks ago
I needed a new tire and the guy was very helpful

  Lisa Schulte
11 months ago
Declined a tire rotation for a perfect set of Firestone tires. I'm not asking for tire balance, just a rotation. Lady at lube station is rude, disrespectful, unkind, unpleasant, unprofessional. She should retire. Because Walmart won't get sued.Take care of your customers. Walmart makes billions of dollars. Take care of your customers! Get a clue and retire.Services: Tires, Oil change

  Kate R
a year ago
They got me right in. The woman behind the counter was fabulous. She found me cheaper Goodyear Tires than anticipated. The service was excellent. They were efficient. No one tried to sell me extra or over price things because I am a female or I don't know much about guys. I really appreciated it. I would go back anytime. I really appreciated the customer service lady behind the desk, she was great.

  Daniel Baier
a year ago
This is a nice alternative compared to trying to buy tires for your vehicle locally. Surprisingly, many places in the area don't seem to have the tires you want or need. They always seem to have 1 when you need 4. Or they don't carry the brand you want and they try and sell you something else. What's great about Wal-Mart auto department is they will do their best in helping you find the tires you are looking for. And if they don't have it, they will help you find them. Even if it means getting them Shipped to their store free of charge. That's what happened to me. In my opinion this is the kind of customer service that people are expecting from an auto department.

  Matt adv78
6 months ago
Drove an hour wouldn't mount tires because tire size wasn't the exact same as what was on it. What a joke, dont waste your time or money

  Terri Meyers
a year ago
The girl behind the register was very friendly and helpful and she got me the tires I needed and did all the work to grab them and bring them up front ring me up and put them in my cart. She was pretty awesome! I just wish I could remember her name but props to her for taking care of me and my son!!

  Jason Titlbach
a year ago
I had my oil changed and found that my drain plug now had a leak and was leaking my oil out of my engine. They first lied to me and just wiped the oil off the vehicle and said it was residue. I noticed still after trusting their service techs word, and still see there is oil coming out my drain plug. At this point I am very upset since if I am losing oil out of my engine that my new car engine would then take damage from loss of oil. I then called Walmart, a service member from automotive center by the name of Ethan told me that it will now cost me even more to repair the vehicle after being already serviced. I said that is not okay by me and if they won't fix what they had done by messing up their work that I can get a second option and send them the bill for my vehicle repairs before I take on further damages. I show up to Walmart, they sent over a manager with name Coach on his name tag. He shrugged off the issue and said the service on oil change was already completed and that I left and they said was ok during time of service. I said no there is a leak from the drain plug that I can clearly see oil coming out. The manager still shrugged and said there is nothing they will do for me. Which is unacceptable when I already know 100% what the issue was and that there was zero issue prior to services from walmart technicians. So I was told to leave. I went to Jiffy lube on Edgewood road. Spoke to the manager Cory and he looked over my vehicle and stated that when walmart did my oil changed that they did not replace my drain plug correctly and that it was cross threaded causing oil to leak out my engine. Thank God for a good service center to take care of my vehicle before a much worse thing could have happened to my engine losing all the oil. Worsy part at walmart was the employees in service center was laughing at the fact my vehicle was having these issues while he was playing with some tou ball bouncing it around without a care. Which that employee name was Ethan and was reported. In hopes no other customer will be treated that was again at the walmart. I definitely do not recommend anyone to do any services with walmart technicians since they clearly gave zero care about their customers vehicle and what they already know what kind of damages for one would happen if engine is losing its oil. Any reputable company would always take care of their mistakes and make it right especially when comes to possibly putting at risk of blowing an engine on a 30 plus thousand dollar vehicle by lying to me saying it is okay.

  Samantha Martinez
4 years ago
I'm giving a 5 star rating because this time in there the staff were more friendly than usual and they were quick despite having quite a line. Also Kudos for honesty! I left my kid's lunch money in the cup holder and after they were done it was still there! Thanks guys! Also I have aftermarket tires still under warranty with my tire guys so I always request them to leave my tires alone and they usually don't listen but these guys today didn't touch them. I can tell because all my readings are usually off after the oil change but not this time. Thank for that too guys! If it's this great if an experience every time that would be awesome! We'll see in a couple months when I'm back for the next oil change.

  Jezz
7 months ago
Don't go to Walmart to replace your old tires!!! They completely destroyed my lugnuts and couldn't even take my tires of so I have new tires in my backseat terrible service!Service: TiresService: Tires

  Kingdom citizen
2 years ago
Bad employee! I went to get my oil change yesterday and this old lady kinda short and looking mean! Idk know if she was having a bad day or if she just so mean but I didn t get my oil change cuz she said they don t do oil change until 3 pm so I went home and came back the exact time recommended but it was already closed their sign on the door even said it, so I didn t get my oil changed, I don t think I m going to go there anymore worse service ever! Employee should be more responsible and act professionals, the way she talked to me was so unprofessional I hope they ll fired herService: Oil change

  Tom LeHew
2 years ago
Had tires put on 2 of our autos. Did a great job on both, even discovered a gas leak on my son's car. Got that fixed and hopefully his car is now winter ready. Very happy with the courtious and helpful service we recieved.

  David Walters
2 years ago
I paid 311 dollars for 2 tires, this was for warranty and all, I tried to collect because of a hole in the tire and all of a sudden there records showed I only paid for a new tire and balancing and no warranty. They get no stars if I can do that, however they were friendly while they were ripping my hard earned money off from meService: TiresService: Tires

  Chris Lala
7 months ago
Not helpful with my tire needs. Rude lady working the cash register back in Automotive.

  Kristie Tedrow
2 years ago
Trash would not recommend took the car in and came out shaking! Didn't even do an oil change, took it back to see what the shaking was they claim it was already like that because it's hard to prove!! Would not recommend if you want your car to still run properly!Services: Battery, Oil changeServices: Battery, Oil change

  Montana Porter
6 months ago
Said they were going to be an hour late opening, ended up 2+ with me having to go else where at the end.

  Mary and Mike Schmidt
a year ago
After I had tires balanced at Marion Walmart, when I drove on the highway, the steering wheel vibrated. I went to SW Cedar Rapids auto center and asked for rebalance. Once that work was completed, the vibration went away. I will not go back to Marion Walmart auto center.

  Christina Klees
2 years ago
Husband waited for an hour walking around the store. Finally stopped back to check and they told him they rejected it because it was a quart and a half over filled. My husband brought it home and checked it, did the oil change himself and it WAS NOT overfilled at all!!!! They didn't even bother to page him back to the service center to let him know!! This isn't the first-time they have screwed us over either!

  Ally M
4 years ago
Quoted an hour wait for an oil change, but waited and hour and 45 minutes. No one at the desk, 5-6 people waiting. When I went out to let someone know I had an appointment soon, I was told it was unsafe to open the door even though I literally took two steps. I told him I had to go & that there was no one working inside. They may be cheap, but I d rather go elsewhere & be out of there around the time I was quoted & pay more.

  Dean Grawet
a year ago
Refused to put tires on my beater van, punk service tech said it was to rusty. Body is rusty but frame is solid.Went to Tires Plus with no issues. Also $60 cheaper.

  Zette St.Charles
5 years ago
The outcome of this review could have been so different! As originally this autocenter placed a defective filter in my car causing most of the oil to leak out on my garage floor. Having to wait until the next morning, I arrived and asked for an auto center manager. Eric not only apologized, but he refunded my money, gave me a gift card and a cleaner and brush to remove the oil from my garage! He went above and beyond my expectations! As a single woman knowing nothing about cars, you have to find places to trust your auto repairs to! With my trust renewed, I will continue to use this Walmart autocenter

  Makyla Harrison
5 years ago
Went in for a tire rotation and the person told me I needed all new tires because they were all worn unevenly and that i had a suspension problem. I took my car to a mechanic freaking out because the tires were less that 6 months old and there was absolutely nothing wrong with my car or the tires. Will never do buisness here again.

  Dawn Pereira
a year ago
You might as well go inside, do not try to bother calling them. I sat in the waiting room. And I watched them watch the phone ring.