O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  L Ga
5 months ago
I've been here twice. Corry was amazing. He changed my front headlights. My front headlights are very difficult to change and he worked at it for about 45 minutes! Went in a second time due to a check engine light on. They did a reading to let me know what was wrong.

  Tiffany Langton
2 months ago
Every time I call for every time I come in there's somebody that's friendly and extremely knowledgeable able to help willing to do so and they almost always have what I need. Awesome staff

  greg happel
3 months ago
I was in and out in 15 min tops. I needed a new headlight bulb for my sienna. I walked in lady behind the register asked me if I needed help said here's what I'm looking for she went right to it in the back pull it out paid for it was out and less than 15 minutes. Went home change the bulb and under five and the whole thing was done it's a great experience.

  William ButcherBill
2 months ago
Very friendly service. Good knowledge base. Limited stock of parts, but most basics covered.

  Mitchell Boxwell
a month ago
Had nothing I needed in any of the brands they carried no one was there to assist either.

  Maria Cavros
3 months ago
Great place to buy vehicle parts and products!!Very friendly and helpful staff!

  battlekrusher
4 months ago
Definitely one of the best auto stores in town, good price and very good staff.

  Chyna Doll
3 months ago
Bad service sold me the wrong part for my vehicle after telling her make model and year and her looking it up on the computer and still got the wrong thing

  Emily Griffey
a year ago
I had a wonderful experience with Robby, the manager, and a new employee that was helping me, though I did not catch her name. Robby did an amazing job scaffolding the new employee with how to get the products pulled up on the computer, and then the next steps, all while having a customer of his own. Both the other customer and I understood the reasoning behind the delay, but we were absolutely fine with it. I have to say my biggest compliment is that Robby didn't make the employee seem like her questions were a burden, and he didn't demean her for not being able to complete a task on her own. He was explaining everything step by step allowing her to find the screen, but he did take over. Even though he took over the computer, he made sure to show and explain the steps to her in how to get there.

  Laura Ghabel
7 months ago
Tracy is so awesome. She assisted us with our battery replacement and we couldn't ask for any better service. Thank you Tracy!

  Brian Q-ball Jones
10 months ago
They were able to help me find pieces to help me put together a new natural gas line to my water heater. Ha !!! Tell me I can't change out parts and gas lines to fix a water heater instead of letting a (name withheld) but the initials are BF plumbing co.put one in for $3600.00. Thank you O'Reilly. You saved me some serious cash. I trust these guys and ladies with anything. They are all amazing.Q-ball BTJ

  Nadine Annadana Karan
11 months ago
I didn't have to wait long and even though I just needed a price I was treated respectfully. Unlike that other auto parts store. They're out in the zone. They didn't want to honor their warranty they were just short of hostile actually. I hate the thought of buying another battery but I wouldn't want anyone to go thru what I experienced. Save yourself the aggravation and shop at O'REILLY'S. And even if they don't carry muffler bearings and blinker fluid they'll still be nice to you. Remember toSHOP AT O'REILLY'S AUTO PARTS

  Jessica Arp
5 months ago
knowledgeable and always have what we are looking for.they have good advice and helpful hints.

  Evan Hrabak
9 months ago
Fast and friendly service. I really felt like I was shopping for car parts in a small town shop, where they know you. The tech took care of my needs and helped me get back on the road.

  Danielle Tiegen
a year ago
Just last week we were in Waterloo at a different parts store and had perfect service - beyond perfect! Tonight, unfortunately, we had a very unhappy worker helping - or actually, not helping us. Really too bad that people have to be so grumpy at work. If y'all don't like your job, there are plenty out there .

  A. Orellana
2 months ago
The hours are very convenient and the staff is very helpful.

  Becca English
a year ago
Tracy was amazing!! She even changed out the headlight bulb on my son's vehicle. My husband kept putting it off! This is a safety concern and as a mother it was SO fantastic to have someone care about another person's safety!! 10 star's!!

  Al Page
2 months ago
Service counter personnel are very knowledgeable.

  Merchon Andersen
2 years ago
Awesome service. I was stressing over being told at a competitor that it would $500 to $600 to replace my car battery. O'Reilly found a battery for half that price. Thanks so much

  Terri Meyers
a year ago
Love it! They're staff is so nice and helpful and I always get in and out quickly and with what I need and at a decent price! Just love the place in general!!

  Katelyn Jakel
2 years ago
Danny was a terrible guy and was mean to anyone who talked to him. He has no respect for military members and was extremely rude to a military member asking for a discount. Just take your business elsewhere so you don t have to deal with know it all guys who really don t know anything about a car.

  Charles Gerdts (Charlie)
7 years ago
I should start by saying I know a worker here personally, which is why my wife stopped in to get a vacuum for her semi. The manager was slightly rude, and one employee who likes to jump in on every sale (probably trying to be honestly helpful) just got in the way and complicated thing. The store itself in decent and falls in line with others in the chain

  Dorothy Dorothy
2 years ago
We were not at O'Reilly's....we were across the street at Jim's Tune Up. Jim also does brake alignment. We have done business with him since 1967. He is an outstanding individual...he can be trusted in all matters. He has repaired our vehicles...doing big jobs and something as small as a light bulb. We truly depend on him and his crew.

  Denise Peal
2 years ago
I went to O'Reilly auto parts at the 18th ave store SW in Cedar Rapids, Iowa. I asked the young man Nicholas who was the assistant manager if he would do a scan on my car. He was AWESOME!! So polite and came out and did the scan. He took the time to explain it to me which I so appreciate!! That's why I go to this O'Reilly's. It's because of people like Nichols that make a difference!! Thanks You Nicholas!!

  Veronica Ingalls
3 years ago
The older guy there with gray hair was extremely rude to me. I bought headlights today & asked to have help replacing one of them. Waited about 15 minutes to have him come out and do absolutely nothing. He told me I could do them by myself and I kid you not he said and I quote "Ma'am it's not illegal to drive with one headlight". I was so mad and totally disrespected, he refused to help me put the headlight in & told me I could do it myself. I will never go to O'Reilly's again & they really need to start doing an evaluation on their employees!!

  RyRy
2 years ago
It's always a pleasure to do business with the people that work here, as I'm in the automotive business and have to purchase parts all the time.. They are always friendly and happy to help find the parts or goods we need in a friendly, efficient way.. Thank you to the people that work here!

  Nic J
5 years ago
For the price I paid for the battery they should have installed it , washed and waxed my car. It was also more expensive then they told me on the phone by $50 Free battery installation ...ya right! They should take that sign down because their employees would rather lick the grout off the tile then offer assistance. Polite but not proactive service...

  Troy Denison
2 years ago
Generally a great store, the last time I was there in need of break pads desperately! They told me they had them and they were pulled and waiting, so I went into town to pick them up and they couldn't find them. I waited for 20 minutes with 2 people looking before I had to give up and go down the road.

  Kelly Hunsbeth
a year ago
The woman was very helpful with educating me about windshield wipers so I could make an informed and pennywise decision. She even installed the wiper of MY choosing!.

  Corey Stackhouse
2 months ago
Employee Chris did a great job assisting with parts for my repair shop.