A & D Premier Auto

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Brian
a month ago
I have had multiple positive services completed here which have saved me hundreds. First off, parts are considerably cheaper here than at a large dealership. Secondly, labor rates are reasonable. He trustworthy and stands behind his work.

  Karysma Ramirez
5 months ago
Came for a break change my brakes were starting to go a little wobbly when I stopped they were able to get me in right away before our trip out of state and had it done in no time. We had originally purchased our car here and they have the best customer service around, I had my two babies with me and they were really good with them. They had me in and out in no time. I have had wonderful experiences with them from buying my car to getting work done. They are the best. I will be coming back for any work needing done

  Al
5 months ago
I mean this wholeheartedly, I normally never write reviews but this one was definitely necessary! Way too many red flags with this business. The mechanic/dealer went on and on trying to explain how much money he put into a specific vehicle but couldn t provide proper paperwork to back that claim up. I noticed he got extremely nervous anytime I even mentioned getting a pre purchase inspection done on the car. He couldn t provide a vehicle history report which is vital (in my opinion) because if you re selling a car through dealership for thousands of dollars, it should at least come with a history check. Especially when most cars sold, are sold as is with no type of warranty. Now It doesn t have to be a car fax (those are overly expensive) but some form of an accurate report should be available at the buyer's request, that s if the dealer doesn t have anything to hide. I was finally able to convince the man to have me take it to get inspected and come to find out there were numerous issues! Including an engine leak that was visible by just opening the hood of the car! I kid you not a routine oil change wasn t even performed on the vehicle, the oil was all dirty and clunky! Those were two out of many issues that were diagnosed during the inspection. What really struck me was when I returned back to the dealership, they didn t even bother to check the report! Which showed me they knew there were issue to begin with! So you re trying to tell me you re not going to at least be curious enough to see what the auto shop reported on a car you re selling? That was enough for me, I could see if you were honest about any issue(s) from the start but u can t be purposely trying to get over on people! Now I m not saying all vehicles that they re selling are bad but please have a certified license mechanic inspect anything you plan on buying from these people! Trust me, it will save you an headache and possible thousands of dollars in repairs!

  Monia Curry
3 months ago
That Is My Response to the owner s Horrific Lies Regarding Al s Review Which Is My Husband!What I have to say is, Don t get cars from people who clearly are dishonest and trying to hustle folks out of their money! The first time we went to this shop we test drove a SUV. Not gone lie, I really liked it in agreeance to my husband as well. So his offer to the guy was $5400 cash in hand but this would only be after asking can we take it to a shop that we trust because we ve been going there for years. The owner came up with a story about how he doesn t like our shop which was tires plus because all they do is lie blah blah blah.Well, upon letting him know that this isn t the experience we have with them, so what s the problem? (You re acting like we asked to have a friend check it out or an alley mechanic!) But anyway, the guy said he couldn t do the price because of all the work he put into the car. Which we respected, so as we started to leave the guy said and I quote Do y all have jobs? & if so u can probably just take out a loan for the rest of the money but that s if y all have jobs . The way he said it came off very judgmental and that s what made me bring up the fact that WE ARE HARDWORKING PEOPLE!So we came back ONE more time, a few days later (after seeing the SUV still on the lot) trying to offer them $5800 cash in hand! He then said he couldn t do it because his wife would be losing money . My husband said, Okay, if I gave u the full amount I would have to have an auto shop look into the car! It took some convincing but he finally let us take it to Tires Plus and long story short there were A SEVERITY OF ISSUES & I mean multiple with one of the main parts, AN ENGINE LEAK!! The guy at the shop was even willing to show use most of the damage!! So obviously we DIDN T buy the car! We since then have purchased a family size SUV .So honestly, this is irrelevant/old news, but I m only addressing it because I don t like how they literally tried to lie and paint a false narrative for what they think is their own benefit! We only spoke with these people TWICE both on separate occasions. The first time we offered $5400 and the final was $5800, So how is this trying to get the vehicle for nothing ? as they said lol, I mean make it make sense. They were asking $6100 for a 2009 GMC Acadia with almost 150,000 miles not to forget an engine leak and a cracked windshield that she failed to mention in the Facebook post! We looked it up and the most Kelley Blue Book valued this car at was $5,365 and that s if its in Excellent condition and trust me it was FAR from it lol. It s not uncommon for dealers to ask for more than what the car is valued but it s the fact that y all had the AUDACITY to ask for this knowing all the issues the car has?? SMH After our last encounter, that s when I noticed she blocked me on Facebook and my only guess was, because of their guilt! I still have all messages between me and her so any claims that she kept messaging me trying to beat me up on the price is completely false FYI any video proof that you have would only validate our story and hurt yours & please don t forget to include the audio lol

  Walter VanHeel
10 months ago
Dealer was very straight forward with the sale process. Held the vehicle for me until I could come pick it up. Offered to let mechanic inspect it and I declined. There were a few very small issues with the car that they replaced for me. They offer a discount on service at the shop as well. They were honest about the car and were a good experience. I recommend. Any dealer that lets you have a third party inspection down isn t trying to flip junk cars. Thanks for the good deal on my car I will consider buying another from you guys in the future!

  Lacey Messerschmitt
2 years ago
I was very pleased with the service we received and how caring Bob and Amy were. Tim helped us by explaining things clearly. I recommend if you r looking for a good vehicle go anywhere else but if you r looking for a great vehicle go see Bob and Amy at A and D premier auto! I love my SUV

  Bruno Kh
a year ago
Very good dealership. Everything is quick and easy. Also, the employees are so polite and respectful ! Thank you guys I'm enjoying my Mercedes. Here is the dealership owner's quote"Mersedes gets the ladies"

  Debbie Martin
2 weeks ago
I am 100% satisfied with my whole experience with A & D Premier! They are honest and very friendly. I recommend buying your next vehicle from them. I'm so very happy with my new Ford Escape!! Well it's been 2yrs and right away the starter went out. Then water pump. Now the rear shock needs changed. Bought one took it to shop and they refused to put it on. The rust is so bad. So now I'm driving a trk that is so loud. Can only go 10-20 miles an hour. People give me the finger and I'm just upset I figured it would give me at least 4yrs. So now I'm out looking again.

  wendy sams
7 months ago
Awesome experience buying from these great people! Honest, friendly, informative. Couldn't have asked for a better couple of people to deal with! And the most beautiful dog to pet made it even more enjoyable!

  James Budde
3 years ago
Very straightforward, pleasant and willing to work with me to make sure I could drive away in something safe within my budget. Definitely recommend checking them out for your next used car. Hindsight being a powerful teaching tool, I'd recommend having an independent mechanic do a thorough check on the car. Had I done so, I wouldn't have purchased this.

  Brian Trapp
a year ago
Honest mechanic and reasonable prices. Who will go the extra mile.They stayed way late one night to get my cab working. Love those guys!

  Kristina Ballew
3 months ago
Wow just wow these people are just so kind and HONEST. They went above and beyond to fix my car at a great price!!

  Just another Patron
2 years ago
My daughter and I went to look at a vehicle. We were immediately able to take it for a test drive but weren't hassled by anyone. She decided she wanted to buy the vehicle. We were in and out of there in less than 2 hours! AND they even washed the vehicle before we left! Great customer service and a great vehicle. I would definitely recommend visiting for your next used vehicle purchase.

  Meredith Hummell
a year ago
My husband and I were very pleased with our purchase from A&D. They price their vehicles accordingly and are very reasonable. Most pleasant and understanding dealers I ve worked with. Would recommend checking them out and speaking with them!

  Kelsey Wilson
a year ago
I purchased a Vehicle from them In July. They were pleasant to work with throughout the sale process. However after having the car for less than 30 days, it stopped running. When I reached out to them at first regarding the repairs needed they quoted me a price higher than the shop I had typically used. So I had the repairs done with my mechanic. I had to replace MULTIPLE things including battery, alternator, intake gasket, spark plugs and auto body throttle. After replacing these parts the car was still not drivable and now I'm having to look into possibly replacing the engine or fixing the timing (over 3500 with just that repair alone, not including the 1000+ I've already put into it with repairs). I do understand buying a used car things like this can happen however when I reached out to them to see if they would be willing to look at the vehicle I was told to just stay with the mechanic I had been using and there was nothing they could do for me. With all the issues this car has had this EARLY on I have to believe they knew something was wrong. I would NOT recommended this place due to the issues I've had so shortly after getting the car and there response to assessing the issue when I did reach out.

  Brandon Egger
6 years ago
Had an amazing experience at A&D, purchasing my first car there (a 2001 Pontiac Bonneville, very low miles!). Excellent service, when you first arrive they immediately greet you as if they value you as a costumer greatly. This treatment continues as they tell you about the vehicle itself, informing you of all possible issues before hand so that way there are no surprises down the road (figuratively and literally). The prices are great, and they stand behind want they sell you too. Overall, never had a bad experience and would definitely buy my next vehicle from them and recommend anyone else do the same. They treat you like family there.

  Destiny Benson
a year ago
Went with my roommate to check out a car and ended up finding a great little place in town. She did buy the car and will likely return for regular maintenance with them. Everyone was so kind and made the process extremely easy. I will recommend them to anyone I know looking for a mechanic or a vehicle.

  Tracy Uthoff
5 years ago
Very honest people! Good customer service. Greet you as soon as you arrive! They sell vehicles that are reliable and have low mileage. They give you the facts about the vehicle you are buying and sell it at a very fair price! I would highly recommend anyone to going to this business when looking to buy a reliable used vehicle! We have now bought 3 vehicles from them and they run excellent. When needed will buy another from them! Thank you so much for being an amazing company and friendly individuals!

  klamar111
5 months ago
Bought my second car here, another great experience !

  John Rundle
6 years ago
Excellent, friendly service. We have bought 2 really good running vehicles from here. They do excellent mechanical work on all my vehicles without breaking our bank account. Definitely recommend any one that needs work done to their vehicles or who are looking for an excellent running vehicle at a great price to go here!

  Maegan G
3 years ago
I have been looking for a new car for about a month now, after several frustrating experiences elsewhere I had mostly given up. I saw a Nissan Rogue they posted for sale and am so glad I went. Amazing experience, put a new battery in it at no extra charge. Easy to talk to and extremely friendly! I will without a doubt be coming here for future car buying. They made the process so easy and stress free!!!!!!

  Kyle Edwards
a year ago
When it come to customer service and expertise with vehicles, Bob and Amy are amazing. They treat me like family and genuinely care and want to help out! If you need a car go on down to A&D and get u one. Thank you again guys love ya!!

  Kate
3 years ago
i often don t write reviews but i feel this was needed...after looking at the reviews on here i was very much on the fence about going to look at a vehicle...but thought it s an hour drive it s worth checking out! i will say i m so glad i did...im happy to say i purchased a great vehicle and working with bob and amy was great! they made me feel comfortable i was able to ask the questions i wanted and they made me feel comfortable asking them! we looked at quality vehicle with low miles and great price! it was well worth our hour drive to work with them!! would recommend to others looking for vehicle!!

  Ben Robertson
a year ago
Had a great experience with Bob and Tim purchasing a first car for my son! Bob even walked my son thru many of the car's features.

  Brittany
5 years ago
We bought what we thought was a great deal at this dealership at the beginning of March. The day we brought it home, we noticed oil leaking from the engine. When we talked to the staff about what was going on we were told that it was something we did...that the oil pan most have been damaged by something we hit on the road. So after replacing the oil pan and multiple attempts at other solutions at fixing the leak, we found the leak coming from the engine. At this point the leak was so bad that oil was being poured back into the car nearly everyday. Our driveway is saturated with oil stains. So after every attempt my very skilled mechanic fiance made to save this pos, it is now being taken to the scrap yard. And now we are our if a car that we bought just 6 MONTHS ago from you guys. To say the least we are extremely disappointed with this company. I really hope you guys don't make a habit of dismissing your customers and cleaning your hands of them after selling them a car with obvious issues.

  Keishawn Prime
3 years ago
My name in Vondell but this for some reason is under my sons name . I am more then happy with the customer service, the treatment and the van I received from this dealer. I had been sold a lemon from someone else and was in a bad way. These guys went above and beyond to help me get in a new car. Even allowing me to bug her while she was out of the office. I will be taking my sister back there for a car and giving the name to anyone that asks where to buy a great car.

  Bracey Dyer
4 years ago
ABSOLUTELY DO NOT BUY A CAR FROM THESE PEOPLE. I was told the car had a clear title, no accidents, and low mileage, when asked to see a car fax before handing over the money they stated they didn t have one, then nervously pulled up a fake one on their phone when told i was going to do one myself. The most unprofessional car dealers i have ever experienced. When i arrived i was talked over, disrespected and told i was asking too many questions. Thankfully, i had a friend who is well knowledge about used cars and works at a dealership, he searched the vin only to find out this was a salvage title, severe collision damage to the front and rear and speedometer was reset from 100k miles!!!! These people are scam artist, presenting valse titles and lying to everyone they sell a car to. Stay away!

  Judy Walton
4 years ago
I bought my Nissan Morano from Amy on July 6, 2018. Their customer service is the best. We I have a problem, I bring it to them and they fix it. I know I have to pay for them to fix the problem, I always get a discount on parts. I am so very happy with my car!!!!!!

  Ray Tarbox
4 years ago
Great time there. Saw a nice asked bout it and got honest facts and they were up front on the price and was able to take it home as soon as I handed them the cash. It runs great minor things to go on it but it is a 94 farm truck so things will come. Atill a wonderful time ans enjoyed their stories. Would say go and buy from them.

  Jennifer Proctor
4 years ago
These folks came in after hours and stayed late so that we could get the car we wanted! Great van at a great price! I would definitely do business with them again.