From the business
- Small business
Service options
- In-store shopping
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Roderick MacLellan
a year ago
I've been dealing with Derek for a couple of years now. Initially buying parts online. Recently I've undertaken a custom Yamaha project and needed some advice on parts and major engine modifications. Derek has been patient and gone to great lengths to help with tuning advice as well as finding some custom parts. I'll be posting pictures of the finished project soon, and will say I couldn't have done it without Derek's knowledge and expertise. I highly recommend him as source of advice, knowledge encouragement and parts supply!
gautier delabie
9 months ago
Bought a carburetor needle online for my DR650.Derek was very supportive of my questions regarding carburetor jetting.Highly recommended :-)
Frank Hamilton
3 years ago
Derek was extremely helpful with his knowledge of carburetors. My standards are pretty high and I'm happy to say that that my experience with moto-lab has been great. Even from just purchasing a small part, their packaging was phenomenal, and would not have expected such care in shipping. Moto-lab seems to be a very genuine and honest company.
Isaac VanHaverbeke
11 years ago
I found this place through the adventure rider forums, and I had already gotten a lot of free advice from Derek on tuning my bike. I had a couple carburetor parts that needed replacing, so I came to these guys. They had what I needed in stock, were cheaper than trying to go through a dealer, and always came off like they knew exactly what they were talking about.
John Horton
8 years ago
I had the same experience on the phone with Derek as numerous other callers. I was greeted with sarcasm and a complete lack of interest in earning any business. I was on the phone for 3 minutes 48 seconds and was not able to get a straight answer or any helpful information until the last 30 seconds. All I wanted to know is if they do general maintenance on motorcycles.He should not have been shocked to learn that the company website is not particularly helpful in characterizing the type of motorcycle work they do here (since many people seem to have that issue). I was finally able to learn that they specialize in tuning and design/fabrication of functional/performance modifications. I doubt I would go here with my tuning and design needs in the future, given that I would likely have to waste my time dealing with Derek again.
Robert Reinhardt
10 years ago
It was an incredibly good experience and worthwhile investment to work with Derek at Motolab.I have an old Kawasaki csr 1000 KZ (from the old Mad Max period). They revived it from ending up in a graveyard.He was like a surgeon, but with good bedside manner and use of laymen's terms if needed for me - in his ability to convey specifics of what was wrong, and what needed to be done.Now we are enjoying this old vintage....getting in our trips to Big Sur etc...re-connecting with the joy of riding.It was SO worth it!!Even just listening to him talk about the workings of the bike was a great learning experience for me. He was wonderfully honest, and came through on everything.I had taken my bike to other shops with very poor outcome. I will now use only Derek / MotoLab for anything in the future.
Hugo Hernandez
11 years ago
Serious job, from any type of motorcycles to cafe racer conversions, I have not meet Derek in person (but one day), always via mail but I always have an perfect answer, he is very respectful with me since I meet via Yamaha Radian Group, no matter dumb questions he enforce me to be better about my ride knowledge, in fact I bought some parts with good quality, price and fast shipping... parts not easy to find.This Review is to recognize MOTOLAB as a perfect place for a Moto Riders.Thanks Amigo!
Matt Kizlinski
7 years ago
Jon and the gang got my Derbi GP1 up and running in no time! Worked with me to do the necessary repairs to make it reliable and safe and not break the bank. Honest, helpful, and informative. I found my new scooter shop! Thanks MOTO+LAB!
AyByCy
2 years ago
Spent 38 minutes on the phone with Derrick about how to straighten on some DR650 carb issues. The is a wealth of knowledge.
Scott Jenson
9 years ago
Great shop, fit me in and did a simple repair quick and fast. Also made sure I understood what he was doing so I could do it myself in the future. Helpful, friendly, and clearly knows what he is doing.
Branden Walsh
7 years ago
Bought some parts to rebuild the carbs on my 93 gsx1100g, I ordered the wrong pilot jets and he caught it before they shipped, I never would have caught it and he saved me alot of problems
UpNorth Dave
10 months ago
An absolute pleasure to deal with a company that does what they say they will do. We need more Americans like this.
John Wolfe
10 years ago
I needed it done in a hurry and he made it happen. With a shop full of bikes like everyone else who were saying they were 3 weeks out.....
Marcelo Fontenele
3 years ago
This shop specializes in repair kits for motorcycle carburetors
Kevin Tully
2 years ago
Derek really knows what he is doing
seung
8 years ago
Wow these guys are stupid. Well at least one of them
X X (thepowerofbeams)
a year ago
knowledgeable and helpful