Deery Auto Outlet
3.6 (30)
1309 N Roosevelt Ave, Burlington, IA 52601
(319) 758-6000
deeryautooutlet.com
Claimed
Service options
- In-store shopping
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Jennifer Crowner
a month ago
My daughter needed a new car and she got just that. First time making an adult purchase and our sales man was great and very friendly, didn't push anything on my 18 year old, made the experience very easy for her.
Benjamin Winterton
a month ago
Very kind and personable. I'll definitely go there again.
chantelle diewold
3 years ago
On every car repair that we ve had done with them they did a wonderful job!! I was looking at purchasing a vehicle and they said it was not ready yet because it was a fresh trade-in and they would get a hold of me as soon as it was available.... this was on a Friday by by Tuesday morning I called and they said it was sold! Never received a call back stating that was ready for us to look at..... Disappointed as we would ve just written the check and out the door we would ve went! Trusting them with our vehicle repair and having such a good experience this is why I trusted to purchase a vehicle from you! Calling back would would have given you a five star rating!!
6 years ago
My wife and Myself purchased a 2008 Escalade 7 years ago through Burlington Auto Outlet and it was a fantastic car. We had the vehicle for almost 3 years with no issues whatsoever then traded it in for another SUV we still currently have. We are thankful for the Credit Building as we didn't have credit prior and would like to say Thank You as that has now lead us to the family home we have and the credit we have built up to get where we are today.
Amanda Decker
a year ago
Looked at a Jeep Cherokee Laditud, wanted to look at another (had already discussed this with them three days before and another salesman ignored this, therefore it wasn't available for test drive) even with the bumps in the road of it not starting, Jonas (salesman) was very nice. I would recommend this place because of professional and courteous staff.
Ryan Smith
a year ago
Completely lied to during finance, things like keys and floor mats never given to me even tho advertised, forced to buy a warranty that was NOT needed. The manager Mark is a liar, and doesn t deserve your business or a job in this industry!
Heaven Johnson
2 years ago
This was an absolute quick and amazing experience! Susie at Deery Auto Outlet worked tremendously hard to find me the PERFECT fit in my budget. Julia was fabulous and efficient at getting my paperwork done in a timely manner to get me back on the road! 10/10 recommend!
Cap Dayre
5 years ago
Purchased a 2015 Chevrolet Malibu last year and I could not be happier with it. I came in with low expectations because I have never bought a car before with a car loan. The nightmare stories you hear about and the horror of car buying really freaked me out. I worked with Rich who explained the process and how easy it really can be. Once we entered my information it really was as simple as a few minutes to find out I had been approved and a weight was lifted off my shoulders then.We worked out a few options and was happy to know the one I came in for was what I was able to buy. I cannot be happier as I stated to start and have sent family and friends there way as well. Thanks for Everything as well to Brandy for making the paperwork easy and simple to understand.
Carrie Krieger
6 years ago
Would give them no stars if there was a option we rented a U-Haul trailer from here on Friday night at 4pm to move our daughter on Saturday, when we picked it up there was a light issue and the lights didn t work we were told if we get pulled over just tell the police it was a fuse. Then my 10yr old son got really sick which led us to the ER and him having surgery Saturday morning I called as soon as they opened to let them know what was going on asked if we returned it right away could we possibly rent it another day for a discounted price with no sympathy was blunted told no and that I was possibly lying. Then when my husband returned it and told Rich that we were going to post this review he said turn about is fair play Have lost our business and call has been placed to the cooperate officeUPDATE after posting this review on Facebook they deleted all of there reviews. Must feel they are in the wrong somehow
Brandy Myers
5 years ago
Doing business there for years car and uhaul. Great people. Some things are simply uhaul policies it seems people complain about. Great place to build credit. Cars can be bought with service contracts but as with every car things are as is and never had an issue.
Roger Hingst
6 years ago
I rented a u-haul and wasn't very happy with the way I was treated.thry charged my account overdraft fee I checked with my bank and the didn't know anything about it either I am just sorry I couldn't give them no stars.because the manager at that time back in August was sort of a dick to me.
Shari Stratton
3 years ago
Do not regret going to this place!!! Will definitely return!! The best customer service I've ever dealt with with a car dealership!!!!
Mary Chaknine
4 years ago
Put in an online application over a week ago. Was told someone would be in touch. Nothing. Called them today, nothing. Oh well, I got preapproved at Car Mart
Helen Chaknine
2 years ago
Tried for a car since January they kept needing more info went down to byriders was there about an hour and walked out with a 2011chevy Cruze
Reverend: Mark,Dustin and Mark BOO and BUBBLES Traman
4 years ago
Bought a nice 2001 town and country back in 2011, still on the road and have not had to fix or replace anything.
Trayveon Woods
a year ago
Customer service was mediocre at best! Just wasn t a good overall experience.
Kristin Thompson
6 years ago
It sucks got the 08 mustang and its junk leaks water inside the car and they wont fix it and i havent even owed it for a month
Justin Clubb
3 years ago
Great friendly service and staff that makes car buying easy!
Susie H
3 years ago
Great customer service! Julia is extremely helpful! Highly recommend!
Heidi Swenson
3 years ago
Not impressed... not honest... knowing something is wrong with the breaks and not telling customer is wrong!
Doreen Daniel
5 years ago
Fast service with a smile. Had to pick up a u haul truck.
Derrick Reynolds
2 years ago
Great prices and nice cars
Jason Gerding
5 years ago
Great customer service!
Jessica Paul
2 years ago
No serivce