NAPA Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Shane
3 months ago
I've been here for parts a few times over the last few years and my experience has been great. My last visit was for a wiper blade. It did not universally fit the way the package stated it would. The tech behind the counter was willing to come help me and it was a bit more difficult for my vehicle but he was able to get it installed. It's one of the new Trico ceramic wipers and it works flawlessly. I will 100% need help for the rest of my wiper blade replacements i think but these wiper blades are well worth it.

  Sara Ferucci
a month ago
Harley, the assistant store manager, was so incredibly helpful! He helped me pick out the right battery for my sad little car and he replaced the battery for me! So grateful!

  David Downey
a year ago
I had a minor electrical repair on my chopper when I pulled in. And with so few places open on Labor Day, I am so glad Harley and Mike were working so I could get the parts I needed to get my bike back on the road. They went above and beyond, lending me the tools I needed, even Mike's personal lighter, to complete heat shrink connections. Wonderful experience, competent, and helpful staff.

  Tony
a year ago
At this store looking for pin punches. They were out of what I needed but they got on the phone and the punches were at the store in 30 minutes. All the staff was attentive to customers. Very satisfied with this customer service. I was able to start my project ahead of schedule.

  Michael Burgus
10 months ago
Harley helped me so much and I wouldnt be back on the road with out his expert advice and extreme dedication. There needs to be more Harleys in the world.

  Yevgeniy Tarasenkov
9 months ago
I want to thank this stop for outstanding performance of taking everything ready 4 me. Do to my nature of my job, I came always to this stop in particular, and they are ready with the customer service. Outstanding performance gentlemen. Thank you so much for servicing me.

  Jim Myer (Myer Floors Inc.)
7 months ago
My problem Econoline finally worked itself out....light went off....and got me home.....so last review disregard!

  Kenzie May
2 years ago
My Boyfriend ordered a part over the phone was told the price would be around 86 and they would call to let us know it was in. Never got a call and when we stopped by to pick it up we were charged for shipping. Dot total of over $100. No problem that we had to pay for shipping. It s the fact that they didn t say that would be charged and that they didn t call. Terrible customer service and will never be going back to a NAPA again

  Greg Davison
2 years ago
This store is a sorry piece I usually deal with the napa one Douglas but was near by need a list of parts and the guy was taking forever and finally I ask for someone else and the manager told me to leave that's fine i left and did spent my money elsewhere

  Zachary Scott (SHiBBY927)
10 years ago
The employees here are extremely helpful. I walk into the store and I am always greeted and asked if I need help with anything. I've never had any trouble getting whatever it is that I am after. Prices at Napa seem to be a bit steeper than other stores like Autozone, or Advance Auto Parts but I'm willing to pay a slight bit extra for the convenience of location.

  Emily Carter
7 years ago
Brian the store manager is great!! He really knows what he's talking about, very helpful, and will definitely make you laugh while you're in there! Great place. Much better than the AutoZone in ankeny.

  Jeff Leimer
5 years ago
Always knowledgeable staff & quality parts -- those are the reasons NAPA is the best in town!! And since their distribution center is on Euclid, they can get nearly everything same day.

  Dan Hills
5 years ago
Awesome customer service. Stopped in for a bad blinker and was having trouble with it and the guy came out and just did it for me, for nothing but a thank you. Great stuff.

  Peggy Yeager
4 years ago
Thought we had a bad battery. He tested it & it was okay. He told us it might be the alternator & how to check it. We followed his advice. Glad to say the alter alternator is okay. It was probably a loose connection.

  Mona Bond
3 years ago
In my opinion they would rather only men come to the store. Lots of other places to Christmas shop, I'll try them.

  Lynann Bennett
a year ago
Staff was friendly, was a fairly quick purchase everything we needed

  Antony Diener
6 years ago
The employees here were great at helping me find what I need. There is also a good selection of items for what you need.

  Mark Judge
a year ago
Got what I needed. The guy working was a little pretentious. Especially for giving me the wrong oil filter. Oh well

  Mark Rumage
5 years ago
Very helpful staff, quality tools and parts, organized and clean store. If they hafta get anything from the distribution center tho mite as well come back another day

  Terri Telfer
3 years ago
They were wonderful! Of course, I bought the wrong item and the were very helpful and kind!

  Samuel Putnam
a year ago
Harley was so incredibly helpful when I went in. Thank you!

  Dennis Putney
a year ago
Always knowledgeable about the part industry and great prices on there products.

  Catara Bolling
5 years ago
Service was horrible the employee didn't know how to enter the gmc code that was provided by the dealer ship. No efforts was even attempted to look the code up.

  Marek Kline
8 years ago
Awesome place! Prices, service, you name it! This is the best auto store around and the best NAPA i've been to.

  Willie Plaza
3 years ago
Staff was helpful. Did not k ow the answer to my question, but did not try to make stuff up either.

  Tim Kollasch
3 years ago
Great parts outlet, If they don't have it they'll direct you to who does..

  Michael
9 years ago
Always been happy with Napa's parts and prices. Fully intend to come back as I need odds and ends things.

  Kyle B.
a year ago
Helpful and usually has the parts I need.

  Cory Ernst
5 years ago
Great store, reserved online, in and out very quickly. Friendly staff.

  Dave Oberender
3 years ago
Great service they had my parts there when they said they'd be there