Interstate All Battery Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Randy Brady
3 months ago
Chris was great! He took out my old battery and installed a new battery in about 20 minutes. This was outside in freezing temps and the battery was under the passenger seat. Price was fair and service fantastic! Highly recommend!

  Dillon Rover
5 months ago
Amazing service and professional . Super fast and knew which battery my car needed just by looking at the old one . DJ was amazing , would recommend coming back here if I have another battery issue !! In total , less than 15 minutes spent here .

  Jason Jones
11 months ago
Bought a car battery in April of 2022 now just over a year later can't start the car without jumper cables. Took the battery in for warranty and the manager said it tests better than a new one off the shelf. Tells me my starter must be going bad. Take it to my mechanic and he tested the battery one two testers and says it has some charge but not enough to start the car and the starter is fine. Go back to Interstate battery and they say there is nothing they can do. Bought a new battery at another store everything works great a week later. Never buy from these people they lie and will not honor their warranty. They stated as long as it tests 12volts it is fine. Didn't matter if you need to jump your car for it to start. They called a regional manager at another store and he could care less that it wouldn't hold enough charge to actually start a car.

  Matthew Nuzum
2 years ago
Scout is awesome like the Wikipedia if batteries. They had exactly the battery I needed for my key fob and had great service.

  Craig Mackaman
7 months ago
Very friendly and helpful! Made sure I received the discount from the warranty left on my old battery.

  kris sexton
3 years ago
DJ at Interstate Battery on N Ankeny Blvd is exceptional! I stopped by 2/12/21 in the freezing cold to get my car battery replaced. He was the only staff on site and very prompt and efficient in his service finishing up with his current customer and assisting me while 2-3 other customers showed up. He addressed us all with a positive, light-hearted and friendly attitude meanwhile working in a very quick and efficient manner. I was so impressed by his calm, kind and professional demeanor I tried to give him a tip to which he refused stating he s not allowed to take tips. When I stated I felt bad he couldn t accept a tip he responded don t feel bad at all as my best reward is knowing my customers are satisfied. He also spoke highly of his job and management structure at Interstate Battery stating they treat their staff right and often give them incentives and extra compensation for a job well done. I truly appreciated DJ and his AWESOME work ethic, efficiency and customer service. Way to go DJ and Interstate Battery! Having arrived as a new customer I will definitely be a returning customer!

  Vera Kavars
3 years ago
Great service! We replaced out car battery with them and it was a bliss. Called ahead to confirm, and Jake was great explaining how they can handle business during COVID times. Curbside service worked great for us and took less than 15 minutes. Highly recommended.

  Cadence Finch
6 years ago
Great experience here. My car takes a weird battery size and they were able to get it in to the shop in 3 days. Install was quick and painless and the staff is very helpful and friendly. Would highly recommend.Please note that they are giving a discount for writing a Google review, but I can honestly say I had a painless, honest and quick battery replacement.

  Joe Johnston
a year ago
They do not stand behind the warranty. My 30 month battery was failing after 25 months and they refused to replace. The battery tested 12.3 which means its bad. I was told I took too many short trips ..Drive your car further and you wont have to jump it in the morning before work. What a joke.

  frannie call
a year ago
The gentleman who helped me was courteous and knowledgeable. Service was immediately handled. No wait. The price point was great also. I m a customer for life.

  Matt DenHartog
2 years ago
Just left. I called ahead because it was getting close to closing time and my battery was dead but I got a jump. Scout was kind enough to stay a little late and he saved me because I need to leave for an early meeting tomorrow morning. He had everything ready when I got there and met me at the door. Didn t over sell me and was quick and professional changing things out. Great experience!

  Brad Jefferson
2 years ago
Had to stop in and get a couple of car batteries and while one of the batteries didn't work for my use, they made it right and the correct battery is on the way. All things considered, I was pleased with the outcome. I would not hesitate to go back.

  Shirley Heminover
5 years ago
This is a great place to buy batteries. I stopped in the other evening to have my car battery checked. Mike found that the alternator & starter checked out good. However, I needed to replace my old, worn out battery. I'm a female senior citizen, and quite often we are slighted by sales people. Not the case at this store. Mike explained features of the several batteries that would fit my car. He was an exceptional sales person, kindly pricing and giving warranty information and answering my questions. I went home with this knowledge to make a decision. I returned today to purchase a new battery. Jesse was the polite young salesman that graciously helped me. I chose to install the battery myself. By the time I took my old battery in, Jesse had the new one waiting on the counter for me. Not once did I ever feel uncomfortable dealing with either one of these salesmen. They both were very respectful and most helpful. Jesse came out to check on my progress as I installed my battery. I'm very impressed by how timely and thoroughly that business is handled here. I'm very satisfied with my new Interstate battery and have referred many of my friends and neighbors to this store. Thank you Mike and Jesse for helping get a dependable battery for my car.

  Kevin Bloyer
3 years ago
I just had an awesome experience with Jake - he put in my battery for me and service was great and quick. Highly recommend this place for your battery needs. They also charged and tested our boat battery for free which was great

  Jacob Skinner
4 years ago
Closed early with no reason or note left at all, so I wasn't able to purchase my batteries from Interstat

  Ben Wobschall
6 years ago
Made the mistake of going to the other battery store in Ankeny since it was closer. Even though I bought the battery online and it said it was in stock, they didn t have it. Said they could have it later in the day. Interstate not only had several in stock, but had us in and out (including installation of the new battery) in less than 10 minutes. Great service - we ll be back.

  Amanda Wobschall
6 years ago
This store always has great service and are extremely helpful. Most recently, we called ahead to see if they had a battery for my car. We showed up and the employee was waiting there with the battery. The battery was replaced and we were on our way in 5 minutes.

  Dan Dales
5 years ago
I had two 18v batteries rebuilt at Inerstate battery that could not be replaced because Sears is no more, just wanted to give a shout out great job guys!!! They are now as good as they ever were new! Thank you!

  Asgdish Fellake
3 years ago
Outstanding staff and great customer service!! I visited IABC to purchase a cell phone battary, I spoke with Jake who went above and beyond since the issue I was experincing with my phone was not just a battary issue. Jake took the time to get to the root of the issue and provided solutions, I hightly recommend speaking with staff at IABC who will take the time to listen and work with you and offer solutions . I am pleased to say that I found a relaible products and knowledgeable and friendly staff.Try for yourself you won't regret it.

  Jim
3 years ago
I was having problems starting my motorhome over by Saylorville. It would start cranking, but it quickly ran out of juice. I pulled the two chasis batteries out and took them to Interstate All Battery Center. Luckily for me, they just needed charging. It would have been easy for them to say I needed new ones, but they didn't. The total bill blew my mind though. It was NOTHING!! This is the place to go folks.

  Daniel Ossian
6 years ago
Special thanks to Ethan who waited for us at closing time to test my son's battery. Ethan made quick work of replacing it and stayed after hours to do so!! Thank you very much Ethan--you have a loyal customer for life!!

  Angi moss
3 years ago
This is where we go first for all our battery needs - car fobs to watches to car battery. The staff is super nice! I have always been very pleased with their service. Above and beyond.

  angie hagerdorn
6 years ago
Customer Sevice is amazing at both stores I have been to in the Des Moines area. The guys take pride in their job and go above and beyond to help their customers!!! Bless them for going our in the below freezing temps to install car batteries or just to check car batteries. Their prices are always better than the competition. Why pay $6.99 for 4 AA batteries at Wal-Mart when you can get 24 AA batteries for $9.99 at Interstate?!?! I will not shop anywhere else for my battery needs!!!

  Gregg Patterson
6 years ago
Received a call from the owner today. Very apologetic. Assured me this was not his way of doing business. Very sincere in his disappointment with my visit to his store. Resolved the issue. Very classy establishment and I will continue to do business with them

  Scott Banyas
6 years ago
Employee was very helpful. Something simple as a key fob battery replacement. He diagnosed issue with solder joint as well as bad battery and fixed it for me. All in a very timely manner.

  Janelle Huffman
3 years ago
Jake was very courteous and helpful and the replacement battery was ready earlier than expected. Definitely want to do business here again!

  Michael Steen
2 years ago
Appreciate all the help. Had a car battery go out and wouldn t jump start I interstates charged and tested my old battery and let me have a loaner battery for a day at no charge.

  Carol Gutierrez
a year ago
Great customer service, they can help you find the battery that you need.

  Jill Getz
6 years ago
Ray was great help when I stopped in after work tonight for my car battery. He checked it and replaced it quickly! Great service! . Thanks, Ray!

  Tony Dirksen
4 years ago
Was there to buy a 175.00 battery for the my pickup. They wanted 15.00 to install. Went to AutoZone across the street got the same type of battery for 15.00 cheaper and free installation.