Car Salon
2 (4)
402 E Lincoln Wy, Ames, IA 50010
(515) 232-0268
markhansensautorepairservice.com
Claimed
From the business
- Identifies as Black-owned
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Farhan Islam
2 years ago
The quality of the detailing is not just bad, it is EXCEPTIONALLY BAD!I have done a complete detail on my car from here. Here is my review:Exterior: The exterior was done well, not perfect. There were clear water spots on my windows, near the trunk, and the door handles. I was OK with it considering the price is significantly lower than others.Interior: This is where they did a horrible work. The owner keeps saying he has 37 years experience, but frankly speaking even I can perform better detailing than him. There were water spots all over the place: on my door, on the dashboard, on the screen, on the speedometer, near the cupboard - you name it - EVERYWHERE.When I called them to point out my concerns, they were telling me some of most non-sensible things I have ever heard in my life. They speculated that I might have opened a champagne bottle in my car, the spots remained there, and even after wiping they came up. Like what? It would have been very clear if I had ever opened a champagne bottle in my car, you don't have to speculate it. They just would not admit that they did a terrible job at wiping.Now that I brought the car to them to point out how horrible their work was. They admitted to it and took the car to "straighten" it out. After 20 minutes, they came back. I have not idea what they did in this 20 minutes, but seems like they only spent 1 minute wiping out some of the spots I showed them.I literally took my cleanser out and cleaned a bunch of spot in front of them to show them it does not take a whole lot of time to take care of these spots. Then they were like - "Oh, we don't do it here. If you want have spot-free cleaning, you have to pay another $100." This is perhaps the one of the most unprofessional services I received.You take a car for cleaning and leave it with water spots all over the interior and then ask additional $100 to clean them up? Wow!
Anne Delk
4 years ago
Closed no longer there