Heckley Auto Sales & Service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Tony Choi
4 weeks ago
Honest, committed to the highest quality standards, unbeatable customer service, prompt, friendly, professional. The work they provided on my vehicle was beautiful and amazing! 5+ Stars!

  Nathan Miller
2 months ago
I had a flat tire yesterday near the end of the day (lucky me- it was one of the coldest days of the year). I was able to make to Heckley's on my donut, they warmed me up and quickly found the hole in my side wall. Thanks for your help and working me in so quickly! Very grateful!

  Thom H
a year ago
Recently relocated to the area and Heckley's was recommend to us. From my experience they are some of the nicest people, amazing customer service, they have been able to get our vehicles in for service in a short time frame. I feel their prices are very reasonable, they have been transparent on cost and work they have performed on our vehicles. We have went to them for oil changes, shocks and structs. Even recommended that the dealership resolve one of the issues I had them look at. I have been very happy with their work and communication. They will continue to be our first point of contact.Service: Auto maintenance

  Greg Bultemeier
11 months ago
Took our vehicle in for a bad vibration and noise in the front end. Ended up being a bad power steering pump. They replaced the pump and installed a filter to catch any metal debris that cane from the damaged pump. Our vehicle is running great couldn't be happier this was our 1st experience and was definitely a positive one.Service: Steering & suspension repairService: Steering & suspension repair

  Raymond Jeffus
2 years ago
Very friendly staff answered all my questions and took good care of my truck. I will be taking all of my vehicles there for any future service. And just one more thing I managed to leave my wallet in my truck when I dropped it off, it was still in the truck untouched! Honesty is worth a million!

  Hayley Bowser
4 years ago
I am blown away be the great customer service Heckley Auto has to offer! Kevin, Tiffany, and the entire Heckley team has gone above and beyond for all my automotive needs. They not only properly diagnosed my vehicle, fixed it, but they also gave me a great deal in the process! Best family owned auto business in the area! Way to go Heckley and team!!

  Mandy Rainwater
5 years ago
Great Service, work was done exactly when he said it would be. Quote was very reasonable (best we could find) and actual price was right on with the quote. Works appears to be done perfectly and looks 100% like new. Everyone we communicated with was friendly and easy to work with. Would recommend!

  Clem Bowser
4 years ago
Heckley Auto has been servicing my vehicles for many years. My pickup was acting up this week and as always, they diagnosed the problem, fixed it and got me back on the road. A great family business, Thank you! Definitely a 5 star shop!

  Melissa Burger
2 years ago
They have been amazing each time I go. Quick and efficient. And good quality work! I will be back for all my Cars!

  Teresa Holman
10 months ago
Always get our auto work done here get a great job and reasonable price

  Joel Ellert
5 years ago
Thought I got a good deal on an 08 Acadia. Within a month the transmission went out. The dealership did do the right thing and replace transmission. Since I have had to replace wheels and tire, inner and outer tie rods as well as front struts. I bought the vehicle and the claimed oil had just been changed. It had not! Oil plug had to be replaced due to it being stripped out. A total of $5000 later $2500 our of my pocket the vehicle can be driven. Not sure for how long we will see. Get a mechanic to go through a vehicle from this dealership. Shotty mechanic work and lies have cost me alot of money. I would not reccomend buying a vehicle from them. I left out the part that I went to bmv to register it and found I needed a vehicle inspection because they had not transferred the title from Ohio. Be warned!

  Bryce Johnston
5 years ago
I would never buy another vehicle from this place considering I was scammed by them. I bought a Mazda Miata back in May. This car is 30 years old so I am not surprised that Ive run into issues, but this car was pretty much destroyed mechanically. The owner tried to make the car look good to get rid of it... pretty much a scam! I initially saw this car online for over $4000 dollars, (Which is expensive for a old miata.) so I decided to drive two hours to go look at the car. When I arrived I was taken advantage of because of my lack of knowledge on cars. The owner claimed the car I was buying was his wife's car, they said they had owned it for five years or more and it has run great. The owner claims he's a mechanic and knows what he is doing when it comes to cars... CLEARLY he either scammed me or is a terrible mechanic. I asked if the car had any problems, I WAS TOLD "it runs fine and has no problems". I get the car home, two hours after i bought it the car has a massive oil leak.Heres a list of things that were destroyed when I bought it and what went wrong within the first month of ownership...-Crankshaft keyway was destroyed.-Massive oil leaks.-Multiple Vacuum leaks.-Idle at 1800rpm due to vacuum leaks.-Clutch master and slave cylinders failed.-Front main seal replaced twice.-Overheated multiple times-Serpentine Belt Broke off while driving-Broken Springs-Broken radiator fanAfter that, heres the problems I had in the next four months of ownership...-Bondo covered rust holes which rusted out. ( I was not informed the body had bondo or any work.)-Cheap paint that chipped off in various places immediately.-Engine Failure due to incorrect tampering with the crankshaft keyway.Overall, I was scammed. I had to buy a new engine for my car and fix all the above listed problems. Thanks for stealing my money Heckley. For someone who supposedly owned the car personally, there sure was a lot wrong with it. I enjoyed how you lied to an ignorant kid and took my hard earned money.The Miata is doing amazing now that it is owned by someone who actually cares about it. It is being restored and treated how it should be. I love the car more than anything. The Miata is my prized possession and i plan on keeping it forever. I love the car, but I hate your dishonest business.-Bryce

  David Woods
2 years ago
Friendly staff and quick service! We had an emergency on the highway and they were close by and helped us out of a real pickle! Thanks again Heckley Auto Sales & Service!

  Ethan Bowser
4 years ago
Amazing service! I would highly recommend Heckley Auto to all my friends and family! Best customer service I've ever experienced!!

  Cheryl Olinger
a year ago
Always clean kevin very nice and quick .office is always comfy and don't charge and arm and leg .plus right down street .

  Froggy Cooger
2 years ago
Great service. Great prices. Good people over there at Heckley's.

  David Sprowl
2 years ago
They did an outstanding job with my vintage car.

  Ron Reichhart
a year ago
I had a brake drum turned for my trailer here. Complete service to fill your needs

  Mike Rossi
a year ago
Did a great job fixing my wife's truck

  Kathleen Osborn
2 years ago
Very knowledgeable & didn't talk down to us. Great service!

  Vern Criswell
10 months ago
Stopped in for a part, Tony was very knowledgeable.

  Bryan Xzavier Slagle
3 years ago
Great hometown service. Affordable and professional. Full service garage and bodyshop.

  Karen C
a year ago
Fast, friendly people. Fair prices.

  JD Lefty
2 years ago
Fair, honest, and timely. I highly recommend them

  Indiana WILD
5 years ago
Good service, great people!

  Amber H
2 years ago
Great service!

  Heather Conley
3 years ago
Home and friendly service

  Esther Delagrange
3 years ago
Great service!

  Cathy McClure
2 years ago
Great service