Russ Moore Transmission

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Trucker Nerds
7 months ago
Nothing wrong with my transmission other than it has a leak. Had my wife take it here to get the leak fixed. Thought this was a transmission shop. Apparently they don t actually work on transmissions. They told her it needed a new transmission for a small leak. What a f in joke. These people wanted to charge $3200. Very disappointing. Took the car to another shop that ordered new seals to repair the leak for 1/4 the cost. Don t go here. They are a rip off.

  TROY TOM
2 years ago
I took my truck to my normal repair shop for 20 years to replace Transmission rear seal that was leaking bad. They put in new seal, but indicated my transmission had bigger problems. It still leaked bad. I called Russ Moore in Warsaw, IN. I had an appointment and dropped truck off night before. They called me at 2PM next day and said your truck is done. They fixed leak and problem causing leak for less than I paid my normal mechanic shop to replace seal that still leaked. Extremely satisfied and happy. I highly recommend Russ Moore Transmission.Service: Transmission

  Matt Harmless
4 years ago
From another city I had to organize getting my son's car towed there and getting it fixed. I didn't have any problems at all. They were highly recommended by others in the town, and I understand why. They were very professional and got the job done on time. I hugely appreciate them helping me out.

  Stephen D Moore
3 years ago
My first visit. Shop was uncluttered and well-organized. Service was efficient; no promises made that could not be kept. I got an honest, professional appraisal, and the appraisal was free. I will go back, if and when I need that type of service again.

  ZesT Dark
a year ago
Took a while but they did have to rebuild my transmission and wait for their order to come in. No issues otherwise. Very professional and straight forward

  Old Fashioned Lumber
8 years ago
I stopped in there to get a transmission leak fixed on my way through this small town. They we too busy to help but the guy gave me 2 quarts of fluid FREE to top off my truck so I could make it to a different shop. Not often business do that any more. If I lived here I would definitely trust them with my vehicle.

  Matthew Boren
8 years ago
I am very disappointed with the service that I received at this branch. In early October, 2015 I had the transmission rebuilt in my 2003 GMC Safari. Immediately after this was done I started having issues with the transmission, I took it back to them and explained in detail what it was doing. They said it wasn't transmission. It continued to happen and even tripped a trouble code that indicated shift problems. They did replace shift solenoids and sent me on my way. However, it continued to exhibit the symptoms, so I took it back (for the third time) and this time they had it for four days and used up a 1/2 tank of gas. They said it "sort of" did what I said, but it wasn't related to the transmission. Finally I took it to another mechanic and they said it was absolutely related to the transmission! I called the shop back and they could care less, they stood by their claim that it wasn't transmission. I now have to drive 45 minutes away to another Russ Moore branch in hope that they can identify the problem and honor the warranty.They weren't rude, I just don't think they know what they are doing. I've had to get rides, borrow vehicles, and basically be without my van for an entire month. I'm now going to have to rent a car and spend money on gas to take it to a further shop. This is not how you do customer service, I will not be returning and recommend that if you have transmission problems, you avoid the Warsaw, Indiana Russ Moore Transmission Specialists.

  Jordan Woodruff
5 years ago
This place is absolutely terrible. I called Monday to get an appointment to have my Prius transmission looked at. I told them it was a Prius and they took that information when they made my appointment. Today I go to drop off my car (after taking the day off because my job requires that I have a car to transport clients) and he says they don t work on Prius. I asked why they didn t tell me on the phone when I made the appointment and he said he didn t know. If they are this dishonest about what cars they serve, how dishonest are they on the work they do on cars?

  Rhonda Heyman
2 years ago
Always get it done and it's done right. Been my family's transmission place for years. Just got our truck back and she is perfect. Great Job guys!!!

  Larry Wentz
a year ago
Excellent work on time goo price will go back in needed

  John Wagner
2 years ago
The price was fair and prompt service!

  Mike Whitaker
4 years ago
Fair pricing, no arguements, good work!

  James Jacobson
a year ago
Very polite and knowledgeable.

  tom craft
5 years ago
Great service

  Nicholas Coon
5 years ago
Great work

  Jose Vences
7 years ago
Bad serviceMal servicio