Lakeside Chevrolet

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  James Young
a month ago
Ryan and Andy were the stars of the show here! Ryan is a phenomenal salesman and helped me get into my dream car! Andy is the Sales Manager and stood behind the vehicle when there was a hiccup with the lights. I am SUPER excited about this summer and my ride purchased from Lakeside Chevy! Top notch sales and service. These guys will get my repeat business because they care! Well done guys!

  Nicole Spear
2 weeks ago
Purchasing a first vehicle for your child can be overwhelming when you are searching for something safe and reliable. Thankfully we were able to find a vehicle at Lakeside Chevy that met all our criteria! We had a great buying experience thanks to and Abhi, Sam and Ish!

  David Purlee
3 weeks ago
Here is what you can expect buying a vehicle from THIS dealership. The sales person was good getting details taken care of to secure the vehicle and If you are driving in from a long distance they will tell you exactly what you want to hear. I bought a 2024 diesel truck that had some of the parts listed on the window sticker and Carfax report either stolen or removed before I got there. I trusted the salesperson regarding their walk around saying it is in excellent condition and I would recommend it to anyone. The truck was completely out of fuel (20 mile range) and the fees they charge to service the truck are a lie. The service is due on a diesel including the fuel filter, it was out of DEF and oil was at 60%. As I sat across from the slimey financing person trying to sell a 3rd party extended warranty telling me he drove this truck for a few weeks and it had electrical issues I was not sure if this was genuine. They even messed up the plates transfer/purchase after charging the electronic fee and put car plates on a diesel truck. My truck has issues with some lights and ultimately the whole process felt cheated but after driving 5hrs I will handle the problems to get home. Buyer be aware when buying from this dealership. They asked for my feedback/review and here it is.

  jeff keough
3 weeks ago
For the best car buying experience see Shi'Ann and Ish at Lakeside Chevrolet! They ship cars nationwide and will even work with you remotely. We have purchased multiple vehicles from Shi'Ann and wouldn't deal with anyone else. Thank you Lakeside!

  Kyndall Fisher
3 weeks ago
I bought my first new car this weekend. Ron made the process easy and understandable. He was able to help me find a car to fit my needs/ wants and budget. Ron and the rest of the team were very kind and patient with all of my questions. I love my new car and would point anyone looking for a new vehicle in their direction.

  Anonymous
a week ago
I am a medical professional and I work very hard for my money. I finally bought a brand new car, (for around $60 thousand). After going through the buying process, I had never been treated so well. The finance lady was awesome. She did an amazing job. I had no complaints. Actually the entire buying process was super easy. #1 in my book. I even referred others to buy from here. Today marks the last day, that Lakeside Chevy, will screw me over.(THE SERVICE DEPARTMENT)ABBIE!!!!1. About a year ago, I took my vehicle in for an oil change. Afterwards I noticed a dent in my door. I immediately called the service department. Abbie answered, I told her someone hit my door and caused a dent. She said I was mistaken and it couldn t have happened there. So I asked if they had cameras in the service department. She replied, No, but my service guy is honest, he would not lie (so pretty much calling me a liar) So now I have video my vehicle before any service appointment.2. Then about 6 months ago, I went in for an oil change and they charged me over $800.00. I paid it because I thought I needed all these services to keep my warranty.3. Then recently I scheduled a $74 oil change on the Chevy app, ($74 was the sale they had going on) The bill came to $288.00. I told her I wasn t going to pay it. She said, you can t have your vehicle then . So here comes my husband, my hero. He asked why wasn t I paying the bill. I said, I am tired of being cheated by them . He asked me, how s that ? I told him my oil change was only $74. So he went in and asked why she charged me so much? She charged me full price for the oil change, not the $74.00.-Then she charged for rotating the tires, which had not been done. After my husband went and looked at my car, and said those tires weren t rotated, the bad ones are still on the back. So Abbie walked into the garage and then to her surprise, we were correct. (Tires weren t rotated)Why do they try to cheat people? I am a honest person and don t appreciate dealing with thieves. Please think twice about dealing with (Lakeside Chevy). You are only strong as your weakest link. I will never buy from Lakeside Chevy again! I shouldn t have to video my vehicle and argue with Abbie over things that wasn t even done. Some people Abbie needs fired!

  Charles Willard
10 months ago
Lakeside is really great to deal with... This is the second vehicle I bought from them now... Ryan my salesman was awesome to work with... They go above and beyond to provide you with what you need!! Love my truck!!

  Lyle Lehman
2 months ago
We bought a 2020 GMC 3500 from this company almost a year ago truck has been super reliable although recently we had some trouble with the def system we had the truck at our mechanic closer to our company shop they had already ordered parts when we noticed it might be under warranty so we callled in and this company said it s still under warranty and they would use the parts our mechanic order and reimburse us for parts this is over the top customer service we appreciate and hard to come by these days shoot out to an outstanding company!!We will be in the market to add to our fleet in a few months they will be our one stop shop!

  Kendra Richardson
4 months ago
Shi ann was wonderful from the moment we walked in. Instantly greeted, and taken care of. She got us an amazing deal on the specific auto we were wanting. It was top notch service and her personality made the car buying trip fun. Thank you so so much for your amazing service! The dealership was also very accommodating at giving me a good trade and working with me to make the deal work. Would highly recommend.

  William Iler
9 months ago
All the staff at Lakeside Chevrolet are very helpful and respectful of your time. My salesman, Ron Blum, was just awesome. This was by far the best car buying experience I have ever had. I bought a 2021 Chevy Silverado 2500HD. It is a very nice truck and I love it. I totally would recommend Lakeside Chevy to anyone looking for a new ride!!!

  Chris Sloffer
4 months ago
The whole team did a great job from beginning to end. We called letting Ron know we would be by that morning to look at a specific truck and he had the truck up front ready to be driven. They were fair with negotiation and even helped us get turnaround on the new title faster than usual. Would not hesitate to use this dealer again. Great job!

  Tim McGhee
a month ago
ShiAnn was extremely helpful. Explained everything very well. The whole staff was courteous and we were asked several times if we needed drinks or snacks. I will do business with them again.

  Matthew Miller
2 months ago
Been looking for a truck for a bit. Found the perfect one here. Went to look at it, and decided on getting it. They just needed to look at one issue. While they were doing it they realized that what I was about to do with this truck, wasn't going to work out like anyone would want it to. This of course was after the fact, that we signed the paperwork. They could have easily sent the vehicle out, as I did sign the paperwork. They chose to let me out of it and get me into a truck that would be more reliable. I thought it was pretty cool to be willing to do that, so while the truck I got wasn't exactly what I wanted, they probably saved me from working on the other truck a lot more than I could. Good to feel like they were looking out for me, instead of just selling a vehicle.Sales person: Kyle Flumbaum

  Jim Schneider
3 months ago
I bought my 2022 Silverado from Lakeside Chevrolet and have never been disappointed with their service or their staff! Abbey, the Service Manager, is wonderful with her efficiency, knowledge & sparkling personality. She's always willing to go the extra mile to help a customer. Bravo to Abbey and all the staff at Lakeside. I highly recommend them for your vehicle needs.

  Kenny Martin
a week ago
Ryan was great to work with! I tend to be skeptical when it comes to car salesman, but he earned my trust and would definitely do business with him again!

  Rizzy Go (Rizzy)
3 months ago
Ish (finance) was great in getting the rates an payments I wanted for my truck. Great experience all the way around with being vary informative also was quick with a response to my question.Ron (sales) was great kept in contact with made sure I was updated on anything with my truck great guy to have meet and also being from Michigan the response time was great with both Ish an Ron.By far my best experience buying a vehicle!!!

  Jason Kopec
2 months ago
I was looking for a used GMC Sierra 1500 AT4 using one of those phone apps and came across one at Lakeside. I submitted a request for info and was immediately contacted by Shi'Ann. She was great to work with. I live in NJ (about 600 miles away). I had seen plenty of pics and then Shi'Ann also did a personalized YouTube video for me as well as got me other info to get me comfortable that this used vehicle was in good working order (aside from the Carfax report that was posted with the ad). We spoke on a Saturday and by the following Thursday, the vehicle was in my driveway. Frank from the finance dept was also great. He called me on Saturday, explained the process for paperwork etc (since I was out of state). It was all a very smooth transaction and I am grateful to have been able to work w/ Shi'Ann as she kept me informed throughout the process and always responding to my questions very quickly. I must say that while I am around 600 miles away, dealing w/ Lakeside was easier than dealing w/ my local dealerships that are 10 mins away (and I have done that plenty of times over the years). Highly recommend you consider Lakeside Chevrolet if you are looking for an exceptional experience!

  Pamela Rash
3 months ago
I was told one thing by Shi Ann on the phone about the SUV we bought. Drove 90 minutes expecting to get what we discussed. Ended up with money down and a higher payment then expected. But was treated with respect from her. However finance Mgr had a bit of an attitude. Got a car fax and it reported 4 recalls only to find out by calling the Nissan dealer there's actually 5. None of which have been fixed. Now I have an appointment with a Nissan dealer to get all the manufacturers recalls fixed.

  Cory Thomas
2 months ago
We bought a 2024 Silverado from Kyle and couldn t be more happy. He made us feel well taken care of and the whole process was fast and painless. Whole experience was excellent!

  Bradley Parrish
5 months ago
We worked with Kyle. The transaction was clean, quick, and easy. He provided all the info we needed, was very timely with his responses, and made it a good experience.Ish did good too. He handled the paperwork. No pressure. Friendly.Good sale. We'd do it again.

  Allen Martin
2 weeks ago
Ron Blum and ismir were excellent to work with. Bought a new Silverado and I am very excited. Very professional and corteous!

  Jerry Fair
5 months ago
We just purchased a Silverado from Kyle at lakeside Chevy. The process couldn't have been any smoother. He took the time to follow up and make sure everything was exactly the way we wanted it. I highly recommend this dealership and especially Kyle. Great to work with!

  Tom Meadows
2 months ago
Recently had my Chevy 2500HD in because it would not start. They quickly diagnosed a fuel filter leak, replaced it, and all systems are now go. I've always had great and timely service here. Highly recommend Lakeside.

  Brian Gulick
11 months ago
Ron Blum and team are great. I drove alt the way from philly to buy my dream car and there were a couple concerns I had. They went above and beyond to work with me! Amazing team and I can not thank them enough!

  Richard Creamer
2 weeks ago
Ish and Ryan were pleasant to deal with. Got me into a new camaro and were very patient with me. Love the warranty ish provided me a lot of piece of mind. Thank you.

  Mable-Gene Louise
7 months ago
Blake is one of the best salespeople I have ever had the pleasure of working with. The entire staff was courteous and kind to me. They respected my need for being timely for other obligations that day. I never felt pressured and left feeling well informed and with a new truck! 10/10 recommend.

  Tad Teahan
6 months ago
I put a downpayment down on a truck while we serviced our Audi that was a trade in. The Audi dealer scratched the front bumper and had to paint it before we could trade it. The salesman at Lakeside, Ron, was well aware of the issue and knew it was going to take a little longer for us to pick up the truck. I even told them I would pay cash for the truck if it came down to it. They said no problem. They asked for more money down and I gave it to them immediately. The next day I wake up with a message from the salesman telling me they sold the truck. I had already bought 7k in parts for that truck. I then spoke to the GM and he said sorry it's gone...too bad. With ZERO remorse. Zero apologies...nothing. The salesman never even returned a call, text or email. There is a 20% restocking fee for the parts. They didn't like the fact that I wasn't using their financing or paying cash and they told me multiple times the truck was mine. They are dishonest and have no integrity. I spoke to three other Chevrolet dealerships and they said that should and would never happen at an honest dealership.

  Steve Hupp
5 months ago
I really don't expect this review to have much effect overall but here's my experience:I contacted this dealership Thursday about a used 2008 F-350 they have/had listed and I exchanged emails and a phone call with Ron Blum. In the Email exchange I was told:"It is in great condition and, for your peace of mind, we ll gladly show you its Vehicle History Report when you arrive. This vehicle has passed a rigorous, multi-tiered inspection by our certified master technicians. We personally ensured the Super Duty F-350 SRW s maintenance is up-to-date and all fluids have been changed."On the phone I explained I'm roughly 150 miles away. The truck's sound condition was reiterated, where I specifically asked about mechanical issues, was told again great condition no major issues. Told them I'd come in Saturday because there's a fair bit of logistics, as I had to get a second driver to drive my car back if I bought it ect ect. Ron informed me he won't be there Saturday and another sales associate would be.I drive the 3 hours there with the secondary driver Saturday. I talk to the sales person a little bit, as is deal, no warranty, standard older used sale. I wasn't able to setup a pre-purchase inspection which is my fault but I honestly didn't need it. I got the keys to take it for a test drive and walking up to it I immediately noticed drops under the engine. Having some experience working on cars I popped the hood looked, crawled under it. The " It's in great condition ..." statement with a multi-tiered inspection passed, had to be a lie. Every gasket that I could see was leaking, oil, antifreeze, etc. I climbed out from under it and walked back in I asked Kyle how long the car had been in that spot, he said " not that long" I'm figuring they pulled it up front this morning for the appointment, they opened at 9am , I got there at 10:30 and the drips were forming a puddle, these were substantial leaks and the fluids were cold. I imagine they're terrible when that engine is warmed up. Handed him the keys back and said I'm not interested and left.Now, it's a used truck I didn't expect perfect by any means but I was 100% feel this wasn't a simple miscommunication or anything and that I was lied to. Those lies caused me losses in gas, 300 miles on my car, and not only my time but another individuals time as well. I'm not going to press it further than making some complaints but I'll definitely think twice about using Chevy dealerships in general as they seem to have employees who sell out their integrity for a chance at a commission.

  Chris Toth
2 months ago
Fast service and friendly environment .Kyle was ready for us for our appointment with the vehicle in front warming up.Great warranty program.Highly recommend.

  Eric Zolman
6 months ago
My sales person RON BLUM was great to work with. Lakeside made the buying process easy and no surprises. Vehicle was fairly priced.10/19/23 Used the service department. Everything was perfect. Service performed was fast and they used vehicle history to make a couple suggestions which I appreciated. Pricing was in-line. Will use again.