Tire Barn Warehouse

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Hashi Richards
a month ago
This place is wonderful. They are very honest and reliable. I took my mom s car because the tire light was on- they said one tire needed a new sensor and that was it. $85 later and we were done. I appreciate their trustworthiness and reliability. Will be going back for sure!

  Eric Jaso
2 months ago
Despite the bad reviews below I decided to give them a shot. My wife had gone here a few months back and said she had a positive experience.I made a reservation online and was able to drop my vehicle off, as scheduled.The guy waiting on us was friendly.Got a call a few hours later when my car was ready.Pretty simple.I m glad I didn t have to deal with poor service.

  Tiffanie Carson
a month ago
Made my reservation online. The person who was checking me in said that they can't accept online reservations so he had to go to the process and then try to sell me a higher tire than the one I chose out that i needed for my c***** car. Finally, after walking out, the guy come running out to tell me. Reservation on the computer even though supposedly the computer didn't work. Don't think I will be going back. Need more work done on my car? But I will go somewhere else. Don't recommend this place.

  Jack Arnold
a week ago
Awesome experience, Troy is great, came in because a tire i bought a few months ago was starting to fail. Walked in an hour before close and they got me all situated and ready to go in less than thirty minutes.

  Todd Conroy
2 months ago
I guess I went in with high expectations based off what I've always heard about Tire Barn. Went in to replace a tire, and ended up paying $350.00, which is normally what I pay for 2 tires. Maybe that is my fault for going in and expressing my desperation in needing in done same day. When I left the shop, the car was noticeably wobbly. I could feel it in the steering wheel and foot pedals. I chalked it up to being a new tire. After a few days, it hadn't gone away. I called the shop and left a message for a call back and never received one. Called the next day and was told a manager would call me back. That never happened, either. Called a 3rd time, and still no response. I finally had to take it to another shop. The cause was due to the fact the new tire had not been balanced at all.

  Tami McKay
3 months ago
Went into shop to see about tires. I walked in and there was a couple waiting at the front desk. It was 10:49am and they told me they had a 10:30am appt. for new tires and no one came up to even check them in. They had been standing there for 19 minutes past their appt.time. They said they were repeatedly looked at and ignored. So I walked over to the left window to see if anyone was there and a guy saw me and yelled at me he yelled You gotta wait made a sweeping gesture with his hand and walked away. Not even a please have a seat, someone will be with you shortly . So all 3 of us walked out. To the owner of this business your employees rudeness cost you 8 new tires. Do better!

  Krystle B
a month ago
I spent over $500 on 4 new tires in Feb 2021.� At the tire barn in Valparaiso, IN.� After buying them I had problems with them losing air, eventually the tire barn�fixed it.Now, my driver side front tire is again losing air.� I went to take it somewhere to get it patched & they said the tire is so dry rotted that they can't patch it ... A tire should not be dry rotted after 2 years.My father went to the same tire barn & got tires & his tires also leaked air all the time & after only having the tires a few months, he went elsewhere to get them fixed he was told they were dry rotted & that they were already 3 years old even though he just purchased them & he went back to tire barn & they would not help him.� He went somewhere else and bought new tires.It is not ethical to sell old tires marketing them as new when they could possibly be dry rotted already!� Shouldn't the crew be making sure tires are not dry rotted before they sell them?� This is completely unacceptable.� I have tried to call the corporate office just to be put on hold, I have tried to email & their form doesn't work.Tires are not cheap & I can't believe me & my father were sold faulty equipment by this store. I will never shop here again & will go out of my way to tell everyone I can to avoid it.

  Kim Kissee
5 months ago
Walked in said good morning no response then what do you need ? Asked for tire rotation guy went to computer said name gave him our name tried to lighten him up so said you guys aren't to busy today like yesterday. He took my key fob asked for tire lock so I told him its in back of car .when car was done I was told next time you come in to any dealership bring in lock and fob because of covid we are not allowed to go into the vehicle. Omg then how do you get it into the bay? So just a heads up valpo is rude and make sure to have both items with you .

  J. Nimeth
7 months ago
Took my car here today to get a nail removed and the tire patched. Walked in and they were able to get it fixed within a half hour or so. Price was very reasonable, and the customer service was great!

  Lacey Turner-Atkins
3 months ago
Had me in and out in under an hour, with 4 band new tires. Friendly service. Clean waiting room.

  Linda Walsh
3 weeks ago
It is a wonderful company to deal with, always treated with respect, and pleasent to deal with. Thank you for being a company I can trust.

  Heather Flitter
a week ago
Quick and easy tire repair. Cost was best I found.

  Serena Lazear
7 months ago
They were helpful in determining the age of the tires on the used toll dolly we had just bought. They didn't have the tires but the guy was good with suggestions. Since it was Labor Day they were one of the only places open.

  Jennifer Mancini
3 months ago
Great service! I will definitely be going back for all my tire needs!

  ronald keneson
7 months ago
Misdiagnosed a simple hole in the tire as needing a new rim .Bought tires for my girlfriends car here. They came with a warranty. One tire started leaking air, so I took it in to get looked at under warranty. They told me that it was a bent rim and that I would have to buy a new rim.So I went out and bought a new rim and took the car into a different shop by my house. This shop was able to find out that it was just a simple hole in tire and that the rim was fine. So now I have a whole rim I bought and don t need because they couldn t figure out the tire had a hole.

  Guy Seydel
a year ago
Much better than Tire Barn in Highland or Merrillville. Although it was Sunday morning,I was in and out in an hour,notwithstanding the " Short on Help Notice ", Please be patient,

  David De Witt
2 months ago
Dropped off car before work for a slow tire leak. Picked up car after work, tire repaired, all good to go.

  Ron Aulenback
6 months ago
What happened to customer service ? This place would rather set around talking then help someone that s passing through.I was willing to pay a fair price to get fixed and so I could

  Susan Keough
2 months ago
Horrible experience! Rude and tire only lasted 70 miles

  Allen Hammond
10 months ago
I appreciate the wonderful staff at the Valparaiso Tire Barn. I brought my wife's car in for tires and told the staff that my wife is VERY particular about keeping her car VERY clean. They listened and promised me it would be cared for with meticulous care.

  Ronald Smith
11 months ago
I used the app provided by my extended warranty provider and Tire Barn was the closest Approved vendor, I booked the appointment and arrived at location and the staff was rude and said they don't deal with warranty coverage and I must pay out of pocket and deal directly with warranty provider, even thou it states in the warranty the vendor will call for authorization and payment and the customer has no deductible or out of pocket cost being I bought the Premier Premium Extended Warranty Coverage from Carvana provided by Silver Rock. It appears the staff just didn't want to deal with the process to get authorization and payment and that is what is wrong with most companies now, no one wants to do anything. Tire Barn should not be on the approved vendor list on Carvana app and Tire Barn should not be on Silver Rock app either as an approved vendor to use, I've used my warranty at Best One Tire and the service manager took care of everything.

  Jeff Riley
3 months ago
No tires in stock. Ever. Employee working the counter wasn't very knowledgeable. Went to another place and got the tires installed he said he couldn't.

  Angelina Roe
a year ago
First time, my back tire blew. Went in to get 2 new ones on my front wheel drive SUV. Came to pick it back up a few hours later assuming they would rotate them around and they changed out my back 2. Didn t have time to wait for them to change them around so I did it myself.Then today, went in for 2 new tires. Called ahead and he said he had time right now. Made it in, said it would be a few hours. Had he said that over the phone - I would ve went somewhere else. So after I decided to take the new tires with me to install elsewhere, his demeanor changed and he gave me 2 of the wrong size tires! So by the time I made it to change them, I realized they were wrong and had to make 2 trips in the snow, with bad tires, 9 months pregnant. Highly disappointed that I gave it a second try.

  Glenn Miranda
3 months ago
Always a good experience. Reasonable prices and good service.

  David Davis
8 months ago
Front tire with nail leaking pressure to 9 lbs of air everything was done within 20 minutes I'm tired took tire patch not rubber plug in the tread. Great service $ 30 only

  Nathan Lewis
4 years ago
Great prices, timely service, and friendly staff! Didn't have the tires i wanted, they ordered them and had them within 24 hours!

  Matt Stephan
4 months ago
Had a flat tire on a Sunday. They got me back on the quickly

  Sara Thatcher
a year ago
Bought tires here a few months ago. Picked up a bolt in my tire last week. Took it in and was in and out in about 20 mins. Team was very helpful and fast to repair the tire at no additional cost.Returned again and the guys were great helping my daughter out.

  G Man
3 months ago
Fast great price on set of huge truck tires

  Darron Farha
a year ago
Bought tires from them. They didn t reset the low tire light right. Had to go back. They claimed they were short staffed and had to wait and wait. Then one of my tires leaked slow. Tried to make an apt to look at it. They said just bring it in at 730 am. I did. They claimed they short staffed and I would have to wait 2 hours. I asked to make an appointment. They said they are short staffed and couldn t honor it.