Team Chevrolet

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  kenin zolper
a week ago
Chevrolet salesman Mike Cairns was exemplary to representing the company. In purchasing a new vehicle, he was informative, understanding, and well knowledged. Mike's care for his client's is non-negotiable, and will do everything in his means to ensure they feel taken care of. What an awesome experience! Thanks Mike!

  James Holman
a month ago
I purchased my vehicle about 3 weeks ago from Nick and Dave. I purchased a 2019 ford F150 I made an offer and they didn t waste my time and said unfortunately we were too far apart. I left and looked around and I few day later I called and made an offer and they accepted it. Of course they offered me all the warranties and service plans which I declined. Again they didn t push these on me but explained the benefits vs not having them. A few days later I picked up the vehicle was in and out. A few day later I noticed a small crack in the windshield that I don t notice before I called them up and they scheduled an appoint to fix it which they didn t have to I purchased a used vehicle. It s easy to get great service before the sale but you can always tell how a company is when there is an issue. I would definitely buy from them again.

  11 2
a day ago
Thanks Brayden! Super fast process, great vehicle, great service! I'd recommend this dealership to anyone looking for a new or used vehicle. I am so happy I went here and purchased a vehicle. I would also like to thank Paul & the service department.

  Grant Hamstra
a month ago
Paul was great work work with from the start. From my test drive of the Colorado I was looking at, to building the exact truck I was looking to buy, to keeping me informed on my order along the way, I had an exceptional experience at Team Chevy. Will be recommending to friends and family in the future!

  megan wontorski
2 weeks ago
After reading several reviews of having the same issue (servicing department) as I have had with this dealership I wish I would have never even came here. I bought a 2020 Chevy trax immediately having issues with the radio down to gears lights would shut off and radio completely off. Several times of seeing them they finally told me they would replace the radio, everything was fine for probably about a month then to this day it has shut off 2 times since. Later down the road I decided after an oil change there it s insanely priced so I did it at home to find out the filter looked as if the last 3 oil changes it was not replaced. Again later on I ve now been in for servicing and they sent me out with loose and stripped lug nuts. Not to mention half aren t even the dealership at this point because I had to replace the stripped. At this point my dad and I called and complained because not only do I have a child but I could have been stranded on the road or in a accident due to this huge mistake of laziness in services. I m now at the point of being back in for 2 more things being wrong and they changed the turbo, had a purge valve, asked for $180 to clean throttle body. Less than 2 weeks later the car is smoking out from under the hood car smells like it s on fire and no one took me serious with me needing to get it in but needing a loaner because I worked, no biggie no loaner but dropped it off when I knew I could. At this point they wanted $180 to clean throttle body I said to do what was covered under my warranty so I did throttle body at home because I had just paid $100 2 week previous. The amount of times I have been to this dealership and called for issues blows my mind that 1 I have yet to get a free oil change, free gas card, or any kind of credit at this point. I have now gone to a different dealership and will never come back to Chevy.

  Hezzop
2 weeks ago
This is somewhat of a bitter-sweet review. I loved the staff, and Zack was absolutely amazing as a salesman. It was unfortunate that the type of vehicle I was searching for wasn't available. Although I found a car elsewhere, next time I'm in the market, Team Chevy will definitely be on my list.

  Robert Harris
a week ago
Everybody regardless of their duty title, at team Chevrolet treat their customers like family. Everyone did an outstanding amazing job. I will always do business there.

  Julie Ward
3 weeks ago
Every time I go in, which is about every 2-3 months. Something new is wrong . I had no issues with my tires, during my oil change I now have a slash (looks like it was done with a razor blade) in my tire which would not have been safe to drive on. So of course I HAD to pay over $300 for a new tire. Plus my $80 oil change.One week goes by from that incident. I go in for recall stuff. Now I have 5 new issues I need to take care of. They are losing money on car sales so they are scamming everyone in the service dept.

  christian stevens
3 months ago
Love the new car, have been in the market for sometime. Paul was very good to us! Highly recommend if your looking for a new ride or just a way to build credit. Check out team Chevy and ask for Paul.

  Jennifer Howard
a month ago
Easiest dealership buying experience I've ever had. Great deal on an awesome truck, my husband is extremely happy. Quick, not pushy, very professional. Thanks to all the team chevy members who assisted in our buying experience, especially our salesman Zac!

  Jake Stevens
2 months ago
The dealership was really good to work with. They understood that we drove 2 hours to get there and were more than helpful to get things moving while we were there and able to purchase our Traverse. I will be purchasing my next truck from this lot in the future.

  Grant Willis
2 months ago
Always a pleasure doing business with Team Chevy! My salesman was highly responsive and attentive to my needs as a customer and open communication to make the sales process as smooth as possible was always part of my experience.

  Jordan Guzman
2 weeks ago
My 2022 equinox had the starter go out, leaving me stranded with an infant. Unacceptable for a newer vehicle. Then PAUL in the service department tried to upcharge my hundreds of dollars for this service but when i asked for the breakdown i was not provided one. It took several arguments and multiple calls to get the price down. It then took 9hours for this service to be completed totaling my car being there overnight. I will never return here and this will be the last Chevy i buy.

  James Liam Biggerstaff
2 months ago
I recently had the pleasure of purchasing a Bolt EV from Team Chevy in Valparaiso, and I wanted to take a moment to commend the exceptional service provided, particularly by Brayden, who was instrumental throughout the process.Upon submitting an inquiry about the vehicle, I was promptly contacted by Brayden, who not only responded quickly to my initial email but also facilitated a same-day test drive to accommodate my schedule. His professionalism and knowledge about EVs, especially considering it was his first Bolt EV sale, made my first experience with an electric vehicle both informative and reassuring.Although there were a few bumps along the road, such as my trade-in offer not meeting expectations and a slight delay during the final pickup due to finance department staffing, Brayden's willingness to ensure a thorough pre-delivery inspection and his patience and diligence in addressing my concerns were outstanding. He even went the extra mile to confirm that a notification on the driver's display was merely weather-related, which speaks volumes about his commitment to customer satisfaction.Furthermore, when a misunderstanding arose regarding the charging cord, Brayden's prompt and earnest efforts to rectify the issue reaffirmedmy trust in the dealership's dedication to making things right. The cord was ordered and the situation was handled with the utmost professionalism and courtesy.Overall, the service I received from Team Chevy in Valparaiso, and especially from Brayden, was top-notch. Despite a few hiccups, which are often part of buying a car, the team's responsiveness, transparency, and genuine care for the customer experience shone through. I'd unequivocally recommend Brayden and Team Chevy to anyone looking to purchase a vehicle, and I am thoroughly enjoying my new Bolt EV.Thank you, Team Chevy and Brayden, for a job well done. Your efforts are greatly appreciated and have not gone unnoticed.

  USMAGoMetallica
4 months ago
Paul was the service representative that I had contact with during my experience. He was in contact about the issues and was super easy to deal with. He provided the timeline and issues with definite accuracy. It is one of the few great experiences I have had at a dealership service center.

  Bryce Miller
4 months ago
Nick Paulauski was very friendly and extremely helpful. Allowed us to test drive the car with no pressure to buy the car or ride with us. Open to questions and ideas. Very satisfied with our experience! There was definitely comfortability with making a deal and working out the financials. More than willing to resolve minor issues found with the vehicle. Great customer service all around. Thrilled about my 2021 Chevy Trailblazer!!!

  Tim Schneider
3 months ago
Had an appt for oil change, tire rotation, and vehicle inspection. Service employees were helpful and got me checked in immediately. Waiting room had Wi-Fi and free coffee. Took 1.5 hours to complete. Really enjoyed the video from the service tech highlighting items on my vehicle.

  Joyce Plechaty
a month ago
Courteous and friendly experience. Ryan is an excellent employee. I have never went in there once when he hasn't been upbeat friendly and knowledgeable.

  Staci Mcmahon
2 months ago
I've been searching several months now for a new car. I live near couple of dealerships. The staff wasn't too inviting at all. I wanted something different and nice people. I searched Valparaiso and noticed Team Chevrolet had a female sales associate. Camarin Glorioso changed everything. I chose Team Chevrolet because of her something different. Camarin was great from the beginning. She listened to me,and had all the answers. I had two vehicles in mind to buy. She was quick to get the keys for test drive. Once in Chevy Trax Camarin knew what every button was and explained more to me. I felt very comfortable and relaxed that she knew everything about the car. Once back inside I wasn't pressured at all about buying the car. I told her what I could afford and there were no back and forth. I purchased the Chevy Trax, she went into my trade in and retrieved everything put in my new car. Noone ever has done that before. She also got into my new one and set up Onstar and the Chevy app on my phone. Camarin went way out of her way to complete multiple things in the car. If you want to buy a car go to Team Chevrolet in Valparaiso and ask for Camarin Glorioso.

  Marcos Ojeda
5 months ago
After noticing a significant oil drop in my car, I brought it to Team Chevrolet for service. They added a tint to identify the issue. After driving allowing the tint to do its job I brought the car back. Issue identified and was resolved. Let me tell you guys. Get the extended warranty. It's worth it.

  Victoria Baker
4 months ago
Jason made buying a new vehicle absolutely effortless, and I really feel like he had my best interest in mind when helping me make my decision. This was the first pleasant experience I'Ive had purchasing a vehicle.

  Gina Turner
2 months ago
bought a used Ford. They failed to disclose my vehicle was a Canadian owned vehicle and over charged me for the vehicle by $6000.This month when trading in my Ford Ecosport 2018 in Illinois, my car was automatically 6k less than what s it s worth in United States due to the Canadian VIN number. One owner, government owned, is all the info that was disclosed to me day of sale. No information when googling the VIN number.I d like to make a formal complaint against this dealership. Highly disappointed.

  Helena Fleming
2 months ago
I always have an excellent experience at the Valparaiso Chevy dealership. Whether it is to buy a new car or to just get some sort of service done, my experience is always excellent with each employee.

  Carol Wedel
5 months ago
My old vehicle with low mileage was totaled in an accident. I had been looking for a similar vehicle with basicly the same low mileage and a Chevy Equinox. I was happy when I saw that Team Chevrolet had this vehicle that I wanted. My purchase went smoothly. Thank you.

  Deanne Rodriguez
5 months ago
Jason was very personable and professional. He kept us updated on the delivery of our truck. What we liked most was he was not overbearing like a lot of sales people!

  Ashley Weidman
5 months ago
Jason Metz was absolutely amazing with customer service! Communicated quickly, answered any questions I had without hesitation, & had everything ready by the time I got to the dealer. This was by far the best car buying experience I ve had.

  George Niksch
a year ago
The service was great! I had a check engine light come on and received a text that I needed to service my engine and transmission within one day. Dave made sure my warranty was going to fully cover the service before checking everything in. The service was fast and easy. My truck is running great and I couldn t be happier!

  JC Acoustic
5 months ago
I ordered a Silverado 2500HD from TEAM Chevy. It arrived in a timely fashion. I had a stress free buying experience. I dealt with Mike, Rich, and Dave. I m completely satisfied and I would recommend buying your next Chevrolet from them.

  Diane Canan
2 months ago
We had the best experience purchasing our new Chevy Trax. Paul was very professional and friendly. He explained everything to us and made buying a car very easy and quick! Paul even explained my Chevy Rewards and now I know I can use my points for new floor liners! I had my other car serviced while we went through the process. The service department is always very helpful and speedy. Brace runs a great service department. We love Team Chevy and would go nowhere else.

  Brian Mustradi
6 months ago
Mike was great to work with and answered every question that I had. I never felt uncomfortable or pressured to do anything and that is the reason I left with a truck from Team Chevy last week. Everything was very clean and each employee was very professional. Thanks again!!