Encompass Credit Union

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  lisa
3 months ago
Because they allowed unauthorized payments against my account. They cancelled my debit and turned me in for bad banking. That makes it so I cannot open a checking account anywhere. All claims were found favorably for me. She explained to me so kindly, that yes they did find in favor of me, BUT, Encompass had to pay that. So now they were out the money. Why am I being punished for something that , stated by encompass them selves, was not my fault.

  Anonymous Anonymous
a year ago
Normally my experiences here are good. I sent my wife in to sign some papers, the lady at the desk(Dalita) treated her very poorly. I'm disappointed with this and instead of moving forward with my home equity loan and new car loan, I believe i will move my business to another lending institution.

  Chandler Epps
10 months ago
You guys should be ashamed of yourself. Having my mother's car towed while she is pending disability SSI. She had an accident making her unable to work Then you guys sold it for Penny's at palm beach auto auction. you guys are scumbags . No letter-mail contact. No voicemails nothing. WOW I would have settled this for her

  Jeremy Frederickson
5 years ago
Great people to deal with. Small time bank that remembers your face. The online payment system is lackluster but overall a good place to bank

  Kimberly Bronner
a year ago
Hands down one of the best places to go if you're looking to finance a vehicle. Carrey is absolutely amazing!!! The process itself didn't take very long either.

  Florence Jackson Evans
9 months ago
6/29/23 went in to open a checking account and pay a loan payment at approximately 14:30 the clerk told me to come back about 15:30 sad day when you have to have an appointment to open an account payed off the loan probably won t be back. Mark Evans. Forest Ind

  Jennifer
a year ago
I would rather deal with the branch in Tipton... they care about their customers and keep your info safe. Frankfort used tho have people like that...many years ago..

  Charless Endress
11 months ago
Best bank I have ever had very friendly and there to help the community..5 stars..

  Troy Cornell
6 years ago
Online payment website needs loads of work, very glitchy and difficult to use. Phone system is terrible, no direct way of getting ahold of anyone. Have never had someone directly answer the phone always have to wait for a call back.

  Nancy Mills
4 years ago
The staff is helpful, and makes me feel like I'm doing business with family. The online app makes paying loans or transferring funds easy.

  Crystal Edgar
5 years ago
Great and friendly clerks always smiling and they are very nice. Best bank I have had in a while

  Carl Treaster
6 years ago
Always very helpful and courteous. Makes you feel like family. Guess we are!

  Amber McKee
8 years ago
They are the best. Sweetest people.

  Daniel DeLong
4 years ago
Great people to work with!

  April Crowder
10 months ago
Good place

  Candace Staton
5 years ago
Rude and unhelpful at times.

  Tony Warner
a year ago
Encompass is awesome

  Francis Richards
8 years ago
They are honest.

  Tammy Dishoungh
5 years ago
Really good bank

  Tracy Arwood
7 years ago
Great people