Thompson's Motorsports

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Charles Mccarter
a week ago
They dropped my bike off the lift. Repaired only some of the stuff but the three main things they did not fix and they didn't repair what they broke when they dropped the bike either.Update: They took my bike back and fixed the grips and all the parts they were suppose to and even detailed my bike for free and it looks great. Thank you Thompson's Mortorsports.

  Joshua W
2 weeks ago
The staff is always friendly, helpful, and they all carry a good level of general knowledge about service, apparel, and riding. Sales staff have always been low pressure in all aspects of the store. Purchasing has always been hassle free and quick for me. If you need more time or advice, I ve seen staff spend lots of time with customers, and they never seem condescending, no matter the customer s level of experience.I ll be back.

  Matt Holbert
3 months ago
Very good experience working with them. They went out of their way to accommodate me. Has definitely earned my respect and appreciation along with repeat business. Bought a CFMOTO600

  Keads Keads
4 months ago
We went in just to window shop, for my little boy. We walked out with a dirt bike, helmet, goggles, and boots. Sales staff was very helpful and knowledgeable. Also if buy a bike there you get a 15% discount on your accessories. Thank you Thompson Motorsports for making my little boy a happy boy!

  Katie Severs
a day ago
My husband and I purchased a 2020 CF Moto 800ex from this place and the whole experience was absolutely amazing! We were kinda nervous because another motorsports dealership had screwed us over but we could not be happier with this experience! Everyone was super nice, and super fast on helping us out, and the place was huge!!! They even have a little play area for kiddos! 10/10 will be back again!!!

  Kendra V.
5 months ago
Received good customer service. Staff were Very knowledgeable. Have recommended them to several of my friends and colleagues.

  Kim Thompson
3 weeks ago
Brandon was very helpful and knowledgeable. The entire transaction was quick and easy.

  Duane Hall
6 months ago
Had a great experience purchasing YZ85LW for my grandson. Brandon was the salesman. I talked to at least four other people there wish I had their names All good people. Got all my questions answered purchased everything I needed. Nothing had to be ordered everything in stock that I needed. It's a shame it's 250 miles from where I live but I will be back. Already planning my next trip with my grandsons. Fabulous website. Thank you everyone at Thompson's Motorsports see you next trip. Picture is my grandson breaking that new motor in.

  James Philpott
3 weeks ago
We had a good experience with Jarrod and everyone there. We'd wanted a side by side forever. After much research we got the one we wanted. Thank you to everyone for your time and help with our purchase. We highly recommend your shop.

  Keith Madley
2 weeks ago
I got to say, Spenser is the best! Scott and all the guys are professional, friendly and did an awesome job installing my factor Bluetooth sound system and no complaints with the annual service. Thanks guys!

  Kevin Jones
3 days ago
Made a purchase of a bike on a whim. They worked with me and got me a deal. Even gave me a discount on a helmet. Seemed like a great group of people.

  John B.
a year ago
My mistake was being too eager to get a Honda Pioneer 700-4. I openly admit that I did all of my comms over cell and showed up in a rush. I was buying from Angola, IN and had to drive to Terre Haute to pick it up. Thompson's gets 3 stars for their virtual sales and willingness to expedite my purchase and pick-up. The negative stars are for their service.The day after arriving home (at 2000 hrs after 8 hours of driving) I went to install a winch and noticed what I believe is a shipping scuff on the front bumper and a small amount of blue liquid under the chassis. Then another scuff on the passenger grab bar. The only tie downs I applied were the U-Haul front tire straps and two that I applied to the rear suspension.Still, it wasn't until I noticed the large amount of "smurf's blood" (coolant) under the machine after a one mile ride that I contacted Jarrod via messaging to relay my issues. There was no request or demand. No belligerence. I simply wanted them/him to know that my brand new machine was not only damaged on arrival, but dysfunctional.I contacted a local Honda dealer and will be without my machine until they repair it, anywhere between one and three weeks. Still no word from Thompsons.My initial dealings with Thompson's was great. Follow-on is lacking. 1.4 hours on a brand new machine. Down to bare metal scuffs and a faulty water pump with ZERO response from my salesman.

  Joseph Bange
3 months ago
Excellent service! Sales people are very professional, friendly, and low pressure. They are also knowledgeable about the vehicles that they sell. I very highly recommend this business, and look forward to using them again in the future.

  Rebecca Thompson
2 weeks ago
Had a great experience here. They were professional and friendly. Work was done in a timely manner. Side by side looked great.

  Mike Wethington
2 months ago
It was the best experience I ever had buying a vehicle ever. The salesman was top notch, I would definitely buy from them again.

  Jeremy Chattin
6 months ago
New back tire for my FXDWG, man those American Elite s by Dunlop are the best. Sure, I should not have put 17,385 miles on the last one. So I took a picture to remind me of what safe tread looks like. Thompson s was worthy of my 60 mile ride for it, put it on while I got a bite to eat at the buffet, and was out so fast I did not clock it. I ll admit the tire/install was only $11 more than what I paid at a different shop 2 years ago. I will be back for more priced right speedy service; thanks.

  Annie N Joey (2up Exploring)
6 months ago
Cary, Brandon, & Jarrod are a great bunch of guys. Just good honest real people!Thank you all so much!!!

  Travis Mangin
a week ago
Did good, efficient work on my tires, and even helped me get it running when it had trouble starting for a completely unrelated to what I took it in for issue thanks again

  Curtis Craft
10 months ago
Had a tire replacement on my 97 Road King. Great price and fast service. The counter man is top notch.

  Salvarado Alvarado
a month ago
Nice service and good customer support

  Thomas Turner
a year ago
Excellent experience. Price was under my expectations, which is awesome. The staff at the parts and services departments are great super knowledgeable and helpful. They took my motorcycle straight in the shop and had it ready to go in the time it took me to look around the store. Wish I could bring my bike in for all service here. Overall 5 out of 5. Thanks guys and gals!

  Liying Che
2 months ago
absolutely zero after-sale service once you paid in full they don t care about nothing.

  Beth Stutler
6 months ago
I consulted with Jarrod on the prices of new and used Can Am side by sides. He's a very knowledgeable and a very helpful salesman. When I am ready to buy a new one...I will definitely give him first shot at selling me one!!!

  Mike Calvert
7 months ago
I purchased a used SXS and requested some accessories be installed. I was given a date it would be ready. I called before I drove there since I live 50 miles away and was told it wasn t ready due to personnel shortages. They said they would deliver it two days later and then it was one excuse after another and after a week I had to drive my own trailer up to pick it up. Happy with the equipment but disappointed with the service after the sale. I will not do business with them again.

  Tim garrett
a year ago
Scott was great to deal with . very easy and great deal on our new ktm. thanks again . Abbi helped us get fitted with new gear and was very knowledgeable. Thanks to the service dept that got us right in the same day for a service light that popped on.

  Matthew Graphman
7 months ago
I've been to Thompson's on multiple occasions to purchase riding gear and to look - druel is probably more accurate - at new motorcycles. My whole family at one point or another has bought gear from them but on this occasion I was there to purchase the used bike of my dreams. I had seen it a few weeks before online and had planned to come over just for that bike. A couple days before they took the bike off and I was considering cancelling the trip, but my daughter wanted to look at a bike for her and get a new jacket. She got the jacket and we found out the bike I wanted was still available. I had commented that I was ready to trade in my old one, but I didn't have the title in hand due to the removed online ad. The team there went ahead and ran me through the whole process and did not offer me what I was expecting - Kelly Blue Book - for my bike, but I decided to take it anyway. After going through the paperwork, they decided we could close the deal without the title in hand. At this point things fell apart and little attempt was made to work things out. I left frustrated and not like to consider them for future purchases.

  Ashley
8 months ago
I don t think they are accustomed to selling vehicles for out of state customers. We purchased a can am and we re told we could just transfer our current plate to the new motorcycle. We got pulled over when a cop ran our plates and it came up as the Harley we traded off for a can am. They should have given us a temporary plate until our title work arrived. I purchased many vehicles from the state of Indiana so i immediately thought it was weird they didn t give us a temporary plate. Anyway I they emailed me a temporary plate after I told them what happened and I thought everything was fine. Nope. I finally got the title work in the mail and got hit with a HUGE bill at the dmv. I was told by the finance guy that I d only owe $15. Not true. Also from start to finish it took us 3Days and a weekend to complete the purchase of the can am. I was repeatedly told they would call me. But never got a call or text. NOT ONCE. One guy even said you might as well leave because you won t hear back from the bank today. Also they don t take personal checks. So be prepared to bring a wad of cash with you. Overall wasn t happy with my experience and I won t purchase from them again.

  Dillon Evans
7 months ago
I bought a Honda Africa Twin Adventure Sports from Thompson s Motorsports in late 2023. They were able to make the transaction happen in less than a week, which allowed me to enjoy the last months of the 2023 riding season. I found Thompson s Motorsports to be professional and timely every step of the way. I drove 200 miles to pick up the motorcycle and was blown away at how big the showroom was. If Thompson doesn t have the bike you want, I would be surprised.My salesman was Jake and I would definitely do business with Thompson s Motorsports again! 5 stars!

  6james potter
a month ago
Told me one price out the door and charged me more than what they told me on phone not very happy, but I paid it

  SuperMe512
6 months ago
I spent hours calling alleged "Can Am Service Providers" with a 100 mile radius. I was on a road trip from Central New York to Central Texas and not one place would even see me. I called Thompsons Motorsports and they said that they would absolutely take a look. I limped my Ryker to their garage, and they dove right in. In a short manner, they found the electrical issue and resolved it. But in doing so, they also found an issue with my front left tire that could have been devastating on the next 1,000 miles I had to go. This issue was covered by warranty, so they were not trying to work me over, the fellas were literally concerned. I wish these guys would come to Austin, because I would bring my Ryker to them every time...shoot, I'd probably just go by and have a cup of coffee with with these guys so often, if I could.