NAPA Auto Parts - Ridge Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Tea Cup
a month ago
Beware, I bought a $400 part and it s 100% defective out of box. Had two mechanics and close to $1000 later verify 100% it s the part. They refuse to refund it or return it. Do not shop here. You ll regret every penny.

  Michael Kinsey
3 weeks ago
They didn't know me from Adam but treated me very good and even gave me a discount.

  Jameson Brown
3 months ago
They have a very large selection of items in stock and they have long hours at this location that make it nice for the working person.

  Veronica McCreary
2 weeks ago
Windshield replacement. Great low price, friendly people

  Sara D
a year ago
Shawn was a great help to us when my husband called in to get some info for some parts. When I went to pick up the items, he had everything all set out and ready to go. He took the time to explain things and was generally all around friendly and helpful. Good customer services is hard to find these days. Thanks, Shawn, for going above and beyond!

  Sean Benner
8 months ago
Great place to get anything you need when it comes to small parts and large parts from cars to industrial. Very helpful employees and a very clean store

  Jon
2 years ago
Nice place. Clean & friendly. Ordering online and picking up in the store is worth looking into, as there are sometimes online-only coupons that still work this way. I feel like they may have a little bit better selection of things than their competitors...but that could be coincidence too.

  Robb Kauffman
a year ago
Great store. If they don't have the part in stock, they will make sure to order it and get it there asap. Highly recommend!

  Christy Kruszka
a year ago
I love that You Win is so incredibly knowledgeable and that I can walk in and describe what is going on with my vehicle and he knows what's wrong and what I need to fix/replace (almost every time he's correct)! He always goes above and beyond, from putting my wiper blades on, to listening what strange noise my vehicle is making, to replacing the key fob battery for me. It's a big relief to walk in and see him behind the counter, I know I'm going to get the correct part and the best service. You Win is the best!

  Jester
2 years ago
Decent establishment if you are trying to find that certain part for your vehicle. If you are going into this location expecting perfection this may not be the best place for you. The customer service are friendly and helpful as best as they can be. On a 0-10 rating scale overall I give this location a strong 7.

  Brandon What'sUpB
a year ago
I normally come to Napa when it's a got to have part or tool.... Well this time they let me down. They don't even carry a T-45 torx bit socket or E10 inverse torx socket... Now I'll have to find a snap-on truck or something. Definitely dropped the ball and this is the second time NAPA has done that....

  Sam Eddie
2 years ago
Excellent customer service Shawn matched the vin with the parts needed to be sure I had what I needed before leaving and prices were reasonable compared to others I'll be returning here again. thanks nappa know how.

  Mark Kiefer
2 years ago
Honestly if Ridge Napa doesn't have it in stock, no one is going to. If it wasn't so far away, I'd just go here first every time. Great store with great people.

  T. T. H.
2 years ago
I can almost always count on NAPA to have the correct parts needed for a repair.My wife has a Dodge Grand Caravan SXT with heavy duty brakes. One of the adjusting pins on the bracket froze up and could not be freed up. I chose to replace the bracket to avoid future issues. I ordered a new caliper set from another parts store and even though it was described as "brake caliper for heavy duty brakes", ot was not the correct caliper and bracket. I brought in the bracket so they could see the difference, they stated they don't have anything like that.I immediately went on the NAPA website and as usual, they carried the correct caliper and bracket. Not only did they have the correct part, it was $20 cheaper than the competitors. As I only needed the bracket and the rest of the caliper was in good condition, the counter person removed the bracket I gave him the broken one and I saved a $30 core charge. In the end, I paid about $65 for the bracket, but getting it directly from Dodge probably would have been more expensive.Great customer service and reasonable prices. I would definitely recommend Ridge NAPA.

  Steve Snavely
2 years ago
Great service.....ed helped me with something that I had been to multiple stores for and only at napa they could have the knowledge to get me the right parts

  Shawn Rogers
4 years ago
Sunday morning and had to replace (2) lugs and nuts before Monday morning work commute. I knew I could count on them to be open on Sunday and have the parts I need. Customer service is always delightful.

  katie schmidt
3 years ago
The wrong part was suggested by mistake. They offered to exchange it for me. Went above and beyond to make sure i had the correct part the second time around. Their customer service is excellent!

  Jim Harvey
4 years ago
Had exactly what i needed to complete the job at hand..Very knowledgeable staff had me out in 5 min.Awsome service!!!

  David Jones
8 months ago
Super knowledgeable and helpful clerk's (advisor's) Thanks again..

  Brooks Hand
4 years ago
This store is great. When I need actual expertise on finding something I come here. Ask for Yu. The man can help with anything.

  Bob Yad
2 years ago
I go to this auto park store when I need to find a difficult part. All of these employees are very experienced and really know their Stuff!

  Kelsie Ferguson
5 years ago
Order guy with a white beard helped me. He was amazing, even looked things up for me and helped me get a student discount!

  Aaron Waltrowski
a year ago
Brought some parts in an had me together in no time 10 out of 10 definitely coming back

  Kelley Banks
a year ago
Helped me get the part I needed! Very fr and fast!

  Brenna barroso
5 years ago
Very helpful and understanding best customer service I've ever encountered in a long time

  Tom Teller sr
3 years ago
I work there as a driver delivering Auto parts it always amazes me the different kinds of parts that we have never thought there was a store that had all these different parts

  Dan VanMele
a year ago
Knowledge staff, have decent prices on most items

  Joe Oliver
2 years ago
Very thankful that there are people that know their stuff unlike many of their so called competitors nice job staff

  Mike Hickey
4 years ago
Great parts store and great people. They are very knowledgeable. They have helped me many times.

  David Chodzinski
4 years ago
I had but a new battery in January. The battery die on me. The tested and replaced it. Love Napa. They stand by their products.